Help and support error message

Hi

To add to Daniel's posting, if I may, have a look at the Dependencies tab -
right click on a Service>Properties>Dependencies.

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

"heather8" <heather8.RemoveThis@discussions.microsoft.com> wrote in message
news:761FC319-A331-4A4D-AD0F-8751AB5EF073@microsoft.com...
>I receive an error message when I try to open help and support. The error
> message is:
> Windows cannot open Help and Support because a system service is not
> running. To fix this problem start the service named "help and support"
>
> someone please help me
 >> Stay informed about: Help and support error message 

What should the Dependencies show? It shows Remote Procedure Call (RPC)

"Will Denny" wrote:

> Hi
>
> To add to Daniel's posting, if I may, have a look at the Dependencies tab -
> right click on a Service>Properties>Dependencies.
>
> --
>
>
> Will Denny
> MS-MVP Windows Shell/User
> Please reply to the News Groups
>
> "heather8" <heather8 DeleteThis @discussions.microsoft.com> wrote in message
> news:761FC319-A331-4A4D-AD0F-8751AB5EF073@microsoft.com...
> >I receive an error message when I try to open help and support. The error
> > message is:
> > Windows cannot open Help and Support because a system service is not
> > running. To fix this problem start the service named "help and support"
> >
> > someone please help me
>
>
>
 >> Stay informed about: Help and support error message 

Open Start, Run, type without the quotation marks 'services.msc' and click OK. Double-click the 'Help and Support' service and check its status is 'Started' and its startup type is 'Automatic'.

--
Regards,
Daniel Martín
Microsoft MVP Windows - Shell/User


"heather8" <heather8.TakeThisOut@discussions.microsoft.com> wrote in message news:761FC319-A331-4A4D-AD0F-8751AB5EF073@microsoft.com...
>I receive an error message when I try to open help and support. The error
> message is:
> Windows cannot open Help and Support because a system service is not
> running. To fix this problem start the service named "help and support"
>
> someone please help me
 >> Stay informed about: Help and support error message 

Hi

Is that Service running? If not, right click on it and select Start.

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

"heather8" <heather8 RemoveThis @discussions.microsoft.com> wrote in message
news:B5E772F7-B612-44DC-8443-A2D8273E3E74@microsoft.com...
> What should the Dependencies show? It shows Remote Procedure Call (RPC)
>
> "Will Denny" wrote:
>
>> Hi
>>
>> To add to Daniel's posting, if I may, have a look at the Dependencies
>> tab -
>> right click on a Service>Properties>Dependencies.
>>
>> --
>>
>>
>> Will Denny
>> MS-MVP Windows Shell/User
>> Please reply to the News Groups
>>
>> "heather8" <heather8 RemoveThis @discussions.microsoft.com> wrote in message
>> news:761FC319-A331-4A4D-AD0F-8751AB5EF073@microsoft.com...
>> >I receive an error message when I try to open help and support. The
>> >error
>> > message is:
>> > Windows cannot open Help and Support because a system service is not
>> > running. To fix this problem start the service named "help and support"
>> >
>> > someone please help me
>>
>>
>>
 >> Stay informed about: Help and support error message 

That's good.

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

"heather8" <heather8.RemoveThis@discussions.microsoft.com> wrote in message
news:AF2AC742-4D6A-4917-9327-FEED4E5F808F@microsoft.com...
> Everything seems to be working fine.. thanks for all the help.
>
> "heather8" wrote:
>
>> I receive an error message when I try to open help and support. The error
>> message is:
>> Windows cannot open Help and Support because a system service is not
>> running. To fix this problem start the service named "help and support"
>>
>> someone please help me
 >> Stay informed about: Help and support error message 

Hi Daniel,

my problem is that the Help and support service does not even show up in the
services' list. This service should have added itself allone during
installation but it did not. I have all the latest service packs installed
and the service still does not show up. How do I add it? I am getting MCC
errors in Exchange, ISA and SQL. We are running Win Server SBS 2003 Premium
Edition R2. Running it on a Dell Poweredge SC440.

Your help is greatly appreciated,

Ikis

"Daniel Martín [MVP Windows]" wrote:

> Open Start, Run, type without the quotation marks 'services.msc' and click OK. Double-click the 'Help and Support' service and check its status is 'Started' and its startup type is 'Automatic'.
>
> --
> Regards,
> Daniel Martín
> Microsoft MVP Windows - Shell/User
>
>
> "heather8" <heather8 DeleteThis @discussions.microsoft.com> wrote in message news:761FC319-A331-4A4D-AD0F-8751AB5EF073@microsoft.com...
> >I receive an error message when I try to open help and support. The error
> > message is:
> > Windows cannot open Help and Support because a system service is not
> > running. To fix this problem start the service named "help and support"
> >
> > someone please help me
>
 >> Stay informed about: Help and support error message