This is usually because--
The envelope is thicker than the normal paper you print with--There may be a
printer setting that moves the head a bit farther away from the envelope.
Flattening the envelope may help with the problem. (Weight on envelope until
just before printing.)
The printer head may need cleaning to remove excess ink. This is usually
complicated by the need to get to the head's printing surface. You may need
to unplug the printer when the head is not at rest to gain access to the
head. Finally most printer models have a sponge that is intended to remove
excess ink from the printing surface. It may be in need of some cleaning.
"Tony" <TonytheTigurrrrr.DeleteThis@aim.com> wrote in message
news:part1of1.1.Bx97NKCxKmYAAw@ue.ph...
> Franktee <Franktee.DeleteThis@discussions.microsoft.com> wrote:
> >Hi all
> >Have noticed smudging (black ink ony) when printing on ALL envelopes
with
> >(Canon pixma ip4000), but it does't happen when printing on sheet paper.
Have
> >followed the maintenance procedure but to no avail. This is not a big
> >problem but am curious to know why it happens when printing on envelopes
> >ONLY. Thanks for any helpful response.
> >Franktee
>
> Are you using the lower cassette tray? If so, try the upper tray, the feed
path
> is much straighter and the resulting bending of the envelope will not be
as
> tough on the paper path.
> Tony >> Stay informed about: Printer leaves smudges