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External
Since: Apr 07, 2006
Posts: 75
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(Msg. 1) Posted: Sat Oct 28, 2006 9:04 pm
Post subject: My computer shuts down immediately after booting up.
Archived from groups: microsoft>public>windowsxp>perform_maintain (more info?)
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A virus has infected my computer, so now each time I attempt to start the
computer it automatically shuts down and then tries to restart itself. It
allows me to attempt to bootup in Safe Mode or regular startup, but either
one I select eventually tells me that its missing a system32 file and then
shuts down.
I'm willing to start fresh and reinstall Windows XP, though I never received
the disk when I purchased the computer and I'm not sure how I can even
reinstall a program when the computer doesn't allow me to boot up.
Any suggestions?
--
Thanks. |
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External
Since: Feb 19, 2004
Posts: 2972
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(Msg. 2) Posted: Sun Oct 29, 2006 8:25 am
Post subject: Re: My computer shuts down immediately after booting up. [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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John wrote:
> A virus has infected my computer,
How do you know? The symptoms you describe could be caused by other things,
like hardware problems.
> so now each time I attempt to start
> the computer it automatically shuts down and then tries to restart
> itself. It allows me to attempt to bootup in Safe Mode or regular
> startup, but either one I select eventually tells me that its missing
> a system32 file and then shuts down.
>
> I'm willing to start fresh and reinstall Windows XP,
That may or may not fix the problem, depending on what it's causing it.
> though I never
> received the disk when I purchased the computer and I'm not sure how
> I can even reinstall a program when the computer doesn't allow me to
> boot up.
To reinstall Windows, you can not boot from Windows. Windows wouldn't allow
you to destroy itself. With an installation CD or recovery CD, you would
boot from the CD to reinstall Windows.
OEM vendors are required by their agreement with Microsoft to give you a
means of reinstalling, should it be necessary. They can do this in one of
three ways:
1. An OEM copy of Windows
2. A restore CD
3. A hidden partition on your drive, with restore information.
If you don't have 1 or 2, you should have 3, but you should contact your
vendor to find out.
Personally, I find both 2 and 3 unacceptable (especially 3; a hard drive
crash can leave you with nothing), and would never choose to buy a computer
that came with an operating system unless I got a complete generic
installation CD for that operating system.
--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup |
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External
Since: Sep 05, 2005
Posts: 386
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(Msg. 3) Posted: Sun Oct 29, 2006 10:56 pm
Post subject: Re: My computer shuts down immediately after booting up. [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Ken Blake, MVP" <kblake RemoveThis @this.is.an.invalid.domain> wrote in message news:uHkMI62%23GHA.3312@TK2MSFTNGP02.phx.gbl...
> John wrote:
> > A virus has infected my computer,
>
> How do you know? The symptoms you describe could be caused by other things, like hardware problems.
Not really. A hardware problem is more likely to cause a spontaneous reboot rather than the shutdown and system file corruptions
indicated.
> > so now each time I attempt to start
> > the computer it automatically shuts down and then tries to restart
> > itself. It allows me to attempt to bootup in Safe Mode or regular
> > startup, but either one I select eventually tells me that its missing
> > a system32 file and then shuts down.
> >
> > I'm willing to start fresh and reinstall Windows XP,
>
> That may or may not fix the problem, depending on what it's causing it.
Well it would replace the missing and corrupted system files, but may or may not eliminate the virus/trojan depending on how it's
implemented.
> > though I never received the disk when I purchased the computer and I'm not sure
> > how I can even reinstall a program when the computer doesn't allow me to boot up.
>
> To reinstall Windows, you can not boot from Windows. Windows wouldn't allow
> you to destroy itself. With an installation CD or recovery CD, you would
> boot from the CD to reinstall Windows.
Hehe, even today's primitive computers are capable of self-preservation; could the likes of SkyNet and it's kin be far off? 
> OEM vendors are required by their agreement with Microsoft to give you a means
> of reinstalling, should it be necessary. They can do this in one of three ways:
>
> 1. An OEM copy of Windows
> 2. A restore CD
> 3. A hidden partition on your drive, with restore information.
>
> If you don't have 1 or 2, you should have 3, but you should contact your
> vendor to find out.
>
> Personally, I find both 2 and 3 unacceptable (especially 3; a hard drive
> crash can leave you with nothing), and would never choose to buy a computer
> that came with an operating system unless I got a complete generic
> installation CD for that operating system.
I agree completely; I'm not crazy about 1 either, I'd rather have a real copy of Windows that I can keep using were I to buy or
build another system later.
--
Alec S.
news/alec->synetech/cjb/net >> Stay informed about: My computer shuts down immediately after booting up. |
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External
Since: Feb 19, 2004
Posts: 2972
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(Msg. 4) Posted: Mon Oct 30, 2006 9:18 am
Post subject: Re: My computer shuts down immediately after booting up. [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Alec S. wrote:
> "Ken Blake, MVP" <kblake.RemoveThis@this.is.an.invalid.domain> wrote in message
> news:uHkMI62%23GHA.3312@TK2MSFTNGP02.phx.gbl...
>> John wrote:
>
>>> A virus has infected my computer,
>>
>> How do you know? The symptoms you describe could be caused by other
>> things, like hardware problems.
>
> Not really. A hardware problem is more likely to cause a spontaneous
> reboot rather than the shutdown and system file corruptions indicated.
You don't think a hardware problem could cause corruption to a file?
Amazing! Of course a drive problem could do that.
--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup
>>> so now each time I attempt to start
>>> the computer it automatically shuts down and then tries to restart
>>> itself. It allows me to attempt to bootup in Safe Mode or regular
>>> startup, but either one I select eventually tells me that its
>>> missing
>>> a system32 file and then shuts down.
>>>
>>> I'm willing to start fresh and reinstall Windows XP,
>>
>> That may or may not fix the problem, depending on what it's causing
>> it.
>
> Well it would replace the missing and corrupted system files, but may
> or may not eliminate the virus/trojan depending on how it's
> implemented.
>
>
>>> though I never received the disk when I purchased the computer and
>>> I'm not sure how I can even reinstall a program when the computer
>>> doesn't allow me to boot up.
>>
>> To reinstall Windows, you can not boot from Windows. Windows
>> wouldn't allow
>> you to destroy itself. With an installation CD or recovery CD, you
>> would
>> boot from the CD to reinstall Windows.
>
> Hehe, even today's primitive computers are capable of
> self-preservation; could the likes of SkyNet and it's kin be far off?
>
>
>
>> OEM vendors are required by their agreement with Microsoft to give
>> you a means
>> of reinstalling, should it be necessary. They can do this in one of
>> three ways:
>>
>> 1. An OEM copy of Windows
>> 2. A restore CD
>> 3. A hidden partition on your drive, with restore information.
>>
>> If you don't have 1 or 2, you should have 3, but you should contact
>> your
>> vendor to find out.
>>
>> Personally, I find both 2 and 3 unacceptable (especially 3; a hard
>> drive
>> crash can leave you with nothing), and would never choose to buy a
>> computer
>> that came with an operating system unless I got a complete generic
>> installation CD for that operating system.
>
> I agree completely; I'm not crazy about 1 either, I'd rather have a
> real copy of Windows that I can keep using were I to buy or build
> another system later. >> Stay informed about: My computer shuts down immediately after booting up. |
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External
Since: Sep 05, 2005
Posts: 386
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(Msg. 5) Posted: Mon Oct 30, 2006 12:50 pm
Post subject: Re: My computer shuts down immediately after booting up. [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Ken Blake, MVP" <kblake.TakeThisOut@this.is.an.invalid.domain> wrote in message news:%23SZBC8D$GHA.748@TK2MSFTNGP02.phx.gbl...
> Alec S. wrote:
> > "Ken Blake, MVP" <kblake.TakeThisOut@this.is.an.invalid.domain> wrote in message
> > news:uHkMI62%23GHA.3312@TK2MSFTNGP02.phx.gbl...
> >> John wrote:
> >
> >>> A virus has infected my computer,
> >>
> >> How do you know? The symptoms you describe could be caused by other
> >> things, like hardware problems.
> >
> > Not really. A hardware problem is more likely to cause a spontaneous
> > reboot rather than the shutdown and system file corruptions indicated.
>
>
> You don't think a hardware problem could cause corruption to a file?
> Amazing! Of course a drive problem could do that.
What's amazing? I didn't even respond yet!
Yes, a bad drive COULD cause a corrupt file, although it usually causes other problems instead (eg long delays, temporary hanging,
etc.) What I was referring to was "bad RAM" because that's what it sounded like you were talking about. In that case, it would
more likely cause a reboot than a corrupt file.
--
Alec S.
news/alec->synetech/cjb/net >> Stay informed about: My computer shuts down immediately after booting up. |
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