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PLEASE HELP...XP won't read card reader/mass storage dev.

 
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(Msg. 1) Posted: Thu May 25, 2006 10:37 am
Post subject: PLEASE HELP...XP won't read card reader/mass storage dev.

Hi all,
The time has come to ask for your expertise...I know of no more knowledgeable site, and this problem is driving me nuts. A little backround... Firstly, I know all hardware is working perfectly. Second, I know the USB port on my motherboard is working. Also, ALL other USB devices work fine.
NOW..., I install the 12-in-one card reader, 3.5" drive mount. (I have also tried external readers.) XP will absolutely NOT recognize ANY type of smart cards, various formats, from several cameras. The
'mass storage device" DOES show up when I double click the "green arrow" card icon in the tray. HOWEVER, NOTHING shows up in My Computer, Disk management, Windows Explorer, etc. No drives, drive letters, or anything shows up under "Removable Storage Devices" I guess you can tell by what I DO know about the problem, that I have tried all the elemental stuff. Of course, the drivers are native in XP for these devices. I'm at wit's end.... NO WAY to view pics, use my mp3 devices, etc.
PLEASE HELP!!!!
THANK YOU!!! Gary

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Sparda




Joined: Jun 27, 2005
Posts: 1983



(Msg. 2) Posted: Thu May 25, 2006 12:39 pm
Post subject: Re: PLEASE HELP...XP won't read card reader/mass storage de [Login to view extended thread Info.]

Did you try uninstalling the drivers then restarting and letting windows reinstall them?

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(Msg. 3) Posted: Thu May 25, 2006 12:57 pm
Post subject: Re: PLEASE HELP...XP won't read card reader/mass storage de [Login to view extended thread Info.]

hi, Sparda. Thanks for responding. Yes, I uninstalled and reinstalled drivers. Could it be a corrupt/ missing file in xp? I can't think of ANYTHING I haven't tried. I believe similar problems were corrected with release of SP2. Could I try re-installing SP2 over my current installation? What I'm trying to do here is avoid a repair install (had BIG problems last time I tried that), or, of course, a fresh re-install.
Anyone?? Question
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Sparda




Joined: Jun 27, 2005
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(Msg. 4) Posted: Thu May 25, 2006 1:00 pm
Post subject: Re: PLEASE HELP...XP won't read card reader/mass storage de [Login to view extended thread Info.]

I asume you have tried the *not working* hardware with another computer?
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(Msg. 5) Posted: Thu May 25, 2006 3:01 pm
Post subject: Re: PLEASE HELP...XP won't read card reader/mass storage de [Login to view extended thread Info.]

Yep. EVERYTHING (hardware, cards, cables) were checked on my laptop, all functioned fine. I can find soooo LITTLE info ANYWHERE on the net re: this same problem. Very uncommon, I presume. My luck.
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(Msg. 6) Posted: Thu May 25, 2006 3:01 pm
Post subject: Re: PLEASE HELP...XP won't read card reader/mass storage de [Login to view extended thread Info.]

Yep. EVERYTHING (hardware, cards, cables) were checked on my laptop, all functioned fine. I can find soooo LITTLE info ANYWHERE on the net re: this same problem. Very uncommon, I presume. My luck.
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(Msg. 7) Posted: Sat Jun 10, 2006 5:50 pm
Post subject: Re: PLEASE HELP...XP won't read card reader/mass storage de [Login to view extended thread Info.]

I've got a similar problem and I think its linked to something I installed.

I have one of those mass storage 3.5" card readers too. I installed it over a year ago and has been working fine until April/May. That's when I noticed my drives had disappeared. At the same time that was when my Drive A also disappeared.

I deleted the floppy driver and forced a refresh and got the floppy icon back on the My Computer but the drives on the mass storage is still missing.

I have confirmed everything is good with the drivers and checked in the Computer Management/Disk Management window that the computer sees the removable media but no drive letters have been assigned.

When I try to assign drive letters to the removable media I get an error from the Logic Disk Manager

"The operation did not complete because the partition or volume is not enabled. To enable the partition or volume, restart the computer"

I have reset the computer many times and no success.

When I put in my removable harddrive, the USB picks up the drive and displays the letter without any problems.

I also put in a blank harddrive and reinstalled windows from scatch with SP2 and it works perfectly fine.

I deleted the USBSTOR.SYS in system32/drivers, also disk.sys and PartMgr.sys in system32/drivers, then tried to rediscover the missing drives. No success

There's definitely something I installed but I don't know what

When I am in Computer Management/Disk Management and insert a memory card, refresh the screen, the partition of the memory and usage is shown. I just can not assign a letter to the removable media.

Any ideas?
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(Msg. 8) Posted: Thu Jun 15, 2006 6:13 pm
Post subject: Re: PLEASE HELP...XP won't read card reader/mass storage de [Login to view extended thread Info.]

I have exactly the same problem. I know it is software, as I have installed XP on another partition and when I boot to this the card reader appears in windows explorer. I have checked the drivers, and on the problem XP boot there are 2 upper class filters 'PartMgr' and 'GoBack2K'. The latter does not appear on the other XP boot, so this maybe the problem. However, I am not sure how to edit the registry to delete it.
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