USB Drive not recognized - Driving me crazy!!!

Bob, as I said in my original message it can take days of trying before the
damned Wizard suddenly seems to give in.
XP has had a serious problem with USB 2.0 devices since day one and _nothing
at all_ has been done about it.
A lady named Anna on this NG stated some time ago that MS/others were
investigating the problem, and she had a tutorial on things to do to get a
USB 2.00 device working, although her advices didn't help me.
MS, of course, would prefer you upgraded (?) to Vista. But that has its own
problems!
It's boring and frustrating, but getting the wizard to look at Drive A seems
to be the only way to go. Sorry.
PS: You could try putting the files on a CDRW and try for a result that way,

Jim.

"bob" <bob.RemoveThis@discussions.microsoft.com> wrote in message
news:5C2E41F3-7695-4383-B4B4-851767FB762D@microsoft.com...
>I did update the chip set drivers for my Intel motherboard, will this cover
> it or will I need to download any other files ?, on another note, I tried
> copying the usb files to a floppy, but I keep getting an error message
> that
> this location does not contain any device information files, should I keep
> trying, or is there something else I need to do, Bob
>
> "bojimbo26@aol.com" wrote:
>
>>
>> You may need updated drivers .
>>
>>
>>
>>
>> On Sun, 11 Nov 2007 12:35:01 -0800, bob
>> <bob.RemoveThis@discussions.microsoft.com> wrote:
>>
>> >I have been having the same problem, I can use my usb mouse, keyboard,
>> >printer, scanner, pen drive, freecom 80Gb external drive, camera etc
>> >with no
>> >problems. I have just bought a Seagate FreeAgent desktop 500GB drive,
>> >when
>> >connected, the found new hardware wizard pops up, and asks for a driver.
>> >It
>> >is not listed in my computer, but is in device manager under other
>> >devices
>> >with a yellow question mark, and the code 28, I tried the drive on an XP
>> >Pro
>> >machine and it worked ok. Has anyone looked at MS article 925196, not
>> >being
>> >that up on computers, I wonder if this would help, or mess up my other
>> >devices, also I am not sure what bits to delete in the registry. In
>> >registry
>> >editor under the string
>> >{4D36E980-E325-11CE-BFC1-08002BE10318} in the right panel it lists
>> >{default}, Class, EnumPropPages32, Icon, NoInstallClass, SilentInstall,
>> >TroubleShooter-0
>> >String {4D36E967-E325-11CE-BFC1-08002BE10318} right panel lists
>> >{Default}, Class, Icon, Installer32, LowerFilters, NoInstallClass,
>> >SilentInstall, TroubleShooter-0, UpperFilters
>> >
>> >Not sure what any of this means, or which bits you are supposed to
>> >delete,
>> >Thanks for any help you can give,
>> > Bob
>> >
>> >
>> >"nesredep egrob" wrote:
>> >
>> >> On Mon, 18 Jun 2007 09:39:00 -0700, Uncly Milty <Uncly
>> >> Milty.RemoveThis@discussions.microsoft.com> wrote:
>> >>
>> >> >I have been fighting the same problem for over a year. What I have
>> >> >learned so
>> >> >far is that my Intel USB controller 82801DB will not recognize any
>> >> >USB2
>> >> >device, I have a scanner and a printer running on USB ports but they
>> >> >are USB1
>> >> >devices. I have a friend with a computer simliar to mine with an Itel
>> >> >82801EB
>> >> >usb controller, his driver date is 2002, mine is 2001. Very obviously
>> >> >the
>> >> >service pack 2 that microsoft has admitted to has not been fixed.
>> >> >I finally gave up and purchased a five port USB PCI card and guess
>> >> >what
>> >> >these ports will recognive any usb 2 device but will not run at the
>> >> >higher
>> >> >transfer speed. I bought this pci card from TigarDirect for $15, it
>> >> >is a
>> >> >Masscool 5-port USB 2.0 PCI card (S457-1080)
>> >> >I hope this helps because we sure are not going to get help from
>> >> >Microsoft.
>> >> >
>> >> >"John Slattery" wrote:
>> >> >
>> >> >> I really hope someone out there can give me some substantive help
>> >> >> with this.
>> >> >> I have just purchased a Dell 512mb Flash Drive and my system at
>> >> >> home will not
>> >> >> recognize the device. I have also had the same problem with a
>> >> >> SanDisk 512 mb
>> >> >> flash drive. Both of these drives have worked fine on numerous
>> >> >> other
>> >> >> computers. My system is running Windows XP Pro with SP2 loaded. The
>> >> >> USB Host
>> >> >> Controller drivers (Intel) have all been updated, uninstalled,
>> >> >> reinstalled,
>> >> >> and updated again. I have checked everything I can think of in
>> >> >> Device
>> >> >> Manager. I even went into BIOS out of desperation.
>> >>
>> >> That is interesting - why desparation. I would have thought you would
>> >> be on the
>> >> right track there as you below refer to another symptom, trying to
>> >> boot the
>> >> machine with the Flash Drive inserted - surely that shows you that the
>> >> boot
>> >> order is not in the correct 'order' - reset the boot order to be C:,
>> >> CD drive
>> >> and then A: - make absolutely sure that the USB is not mentioned in
>> >> the boot
>> >> order.
>> >>
>> >> Borge in sunny Perth, Australia
>> >>
>> >> Nothing I have tried works.
>> >> >> Another symptom I have noticed is that if I try to boot the machine
>> >> >> with the
>> >> >> Flash Drive inserted, the machine will not boot and tells me it
>> >> >> cannot find
>> >> >> the OS.
>> >> >> Please help, I've been everything from a software engineer to a
>> >> >> network
>> >> >> administrator, to a programming teacherfor 17 years and I've never
>> >> >> had a
>> >> >> computer problem that frustrated me this much. I've googled this to
>> >> >> death and
>> >> >> it seems like i see the problem posted a lot, but no useful
>> >> >> solutions.
>> >> >> HELP!!!!!
>> >>
>> >>
>>

Thank you both for your help, I will keep trying with the floppy, on a quick
look on the SeaGate web site it just states you do not need any drivers, I
will have a good look round and see what I can dig up,
Thanks for taking the time to try and help
Bob


"Jim Cladingboel" wrote:

> Bob, as I said in my original message it can take days of trying before the
> damned Wizard suddenly seems to give in.
> XP has had a serious problem with USB 2.0 devices since day one and _nothing
> at all_ has been done about it.
> A lady named Anna on this NG stated some time ago that MS/others were
> investigating the problem, and she had a tutorial on things to do to get a
> USB 2.00 device working, although her advices didn't help me.
> MS, of course, would prefer you upgraded (?) to Vista. But that has its own
> problems!
> It's boring and frustrating, but getting the wizard to look at Drive A seems
> to be the only way to go. Sorry.
> PS: You could try putting the files on a CDRW and try for a result that way,
>
> Jim.
>
> "bob" <bob.RemoveThis@discussions.microsoft.com> wrote in message
> news:5C2E41F3-7695-4383-B4B4-851767FB762D@microsoft.com...
> >I did update the chip set drivers for my Intel motherboard, will this cover
> > it or will I need to download any other files ?, on another note, I tried
> > copying the usb files to a floppy, but I keep getting an error message
> > that
> > this location does not contain any device information files, should I keep
> > trying, or is there something else I need to do, Bob
> >
> > "bojimbo26@aol.com" wrote:
> >
> >>
> >> You may need updated drivers .
> >>
> >>
> >>
> >>
> >> On Sun, 11 Nov 2007 12:35:01 -0800, bob
> >> <bob.RemoveThis@discussions.microsoft.com> wrote:
> >>
> >> >I have been having the same problem, I can use my usb mouse, keyboard,
> >> >printer, scanner, pen drive, freecom 80Gb external drive, camera etc
> >> >with no
> >> >problems. I have just bought a Seagate FreeAgent desktop 500GB drive,
> >> >when
> >> >connected, the found new hardware wizard pops up, and asks for a driver.
> >> >It
> >> >is not listed in my computer, but is in device manager under other
> >> >devices
> >> >with a yellow question mark, and the code 28, I tried the drive on an XP
> >> >Pro
> >> >machine and it worked ok. Has anyone looked at MS article 925196, not
> >> >being
> >> >that up on computers, I wonder if this would help, or mess up my other
> >> >devices, also I am not sure what bits to delete in the registry. In
> >> >registry
> >> >editor under the string
> >> >{4D36E980-E325-11CE-BFC1-08002BE10318} in the right panel it lists
> >> >{default}, Class, EnumPropPages32, Icon, NoInstallClass, SilentInstall,
> >> >TroubleShooter-0
> >> >String {4D36E967-E325-11CE-BFC1-08002BE10318} right panel lists
> >> >{Default}, Class, Icon, Installer32, LowerFilters, NoInstallClass,
> >> >SilentInstall, TroubleShooter-0, UpperFilters
> >> >
> >> >Not sure what any of this means, or which bits you are supposed to
> >> >delete,
> >> >Thanks for any help you can give,
> >> > Bob
> >> >
> >> >
> >> >"nesredep egrob" wrote:
> >> >
> >> >> On Mon, 18 Jun 2007 09:39:00 -0700, Uncly Milty <Uncly
> >> >> Milty.RemoveThis@discussions.microsoft.com> wrote:
> >> >>
> >> >> >I have been fighting the same problem for over a year. What I have
> >> >> >learned so
> >> >> >far is that my Intel USB controller 82801DB will not recognize any
> >> >> >USB2
> >> >> >device, I have a scanner and a printer running on USB ports but they
> >> >> >are USB1
> >> >> >devices. I have a friend with a computer simliar to mine with an Itel
> >> >> >82801EB
> >> >> >usb controller, his driver date is 2002, mine is 2001. Very obviously
> >> >> >the
> >> >> >service pack 2 that microsoft has admitted to has not been fixed.
> >> >> >I finally gave up and purchased a five port USB PCI card and guess
> >> >> >what
> >> >> >these ports will recognive any usb 2 device but will not run at the
> >> >> >higher
> >> >> >transfer speed. I bought this pci card from TigarDirect for $15, it
> >> >> >is a
> >> >> >Masscool 5-port USB 2.0 PCI card (S457-1080)
> >> >> >I hope this helps because we sure are not going to get help from
> >> >> >Microsoft.
> >> >> >
> >> >> >"John Slattery" wrote:
> >> >> >
> >> >> >> I really hope someone out there can give me some substantive help
> >> >> >> with this.
> >> >> >> I have just purchased a Dell 512mb Flash Drive and my system at
> >> >> >> home will not
> >> >> >> recognize the device. I have also had the same problem with a
> >> >> >> SanDisk 512 mb
> >> >> >> flash drive. Both of these drives have worked fine on numerous
> >> >> >> other
> >> >> >> computers. My system is running Windows XP Pro with SP2 loaded. The
> >> >> >> USB Host
> >> >> >> Controller drivers (Intel) have all been updated, uninstalled,
> >> >> >> reinstalled,
> >> >> >> and updated again. I have checked everything I can think of in
> >> >> >> Device
> >> >> >> Manager. I even went into BIOS out of desperation.
> >> >>
> >> >> That is interesting - why desparation. I would have thought you would
> >> >> be on the
> >> >> right track there as you below refer to another symptom, trying to
> >> >> boot the
> >> >> machine with the Flash Drive inserted - surely that shows you that the
> >> >> boot
> >> >> order is not in the correct 'order' - reset the boot order to be C:,
> >> >> CD drive
> >> >> and then A: - make absolutely sure that the USB is not mentioned in
> >> >> the boot
> >> >> order.
> >> >>
> >> >> Borge in sunny Perth, Australia
> >> >>
> >> >> Nothing I have tried works.
> >> >> >> Another symptom I have noticed is that if I try to boot the machine
> >> >> >> with the
> >> >> >> Flash Drive inserted, the machine will not boot and tells me it
> >> >> >> cannot find
> >> >> >> the OS.
> >> >> >> Please help, I've been everything from a software engineer to a
> >> >> >> network
> >> >> >> administrator, to a programming teacherfor 17 years and I've never
> >> >> >> had a
> >> >> >> computer problem that frustrated me this much. I've googled this to
> >> >> >> death and
> >> >> >> it seems like i see the problem posted a lot, but no useful
> >> >> >> solutions.
> >> >> >> HELP!!!!!
> >> >>
> >> >>
> >>
>
>
>