USB Drive not recognized - Driving me crazy!!!

I am having the same problem with my Sandisk 512Mb Cruzer Titanuim flash
drive. If you get an answer let me know. My system won't reccognize the
flash drive. When I first plugged it in it kept asking for an installation
CD...there isn't one. Driving me crazy too!!!

"John Slattery" wrote:

> I really hope someone out there can give me some substantive help with this.
> I have just purchased a Dell 512mb Flash Drive and my system at home will not
> recognize the device. I have also had the same problem with a SanDisk 512 mb
> flash drive. Both of these drives have worked fine on numerous other
> computers. My system is running Windows XP Pro with SP2 loaded. The USB Host
> Controller drivers (Intel) have all been updated, uninstalled, reinstalled,
> and updated again. I have checked everything I can think of in Device
> Manager. I even went into BIOS out of desperation. Nothing I have tried works.
> Another symptom I have noticed is that if I try to boot the machine with the
> Flash Drive inserted, the machine will not boot and tells me it cannot find
> the OS.
> Please help, I've been everything from a software engineer to a network
> administrator, to a programming teacherfor 17 years and I've never had a
> computer problem that frustrated me this much. I've googled this to death and
> it seems like i see the problem posted a lot, but no useful solutions.
> HELP!!!!!
 >> Stay informed about: USB Drive not recognized - Driving me crazy!!! 

"Firefly" <Firefly.RemoveThis@discussions.microsoft.com> wrote in message
news:43BBEE3C-91A3-44B7-AC9C-DA7EF843D1D0@microsoft.com...
>I am having the same problem with my Sandisk 512Mb Cruzer Titanuim flash
> drive. If you get an answer let me know. My system won't reccognize the
> flash drive. When I first plugged it in it kept asking for an
> installation
> CD...there isn't one. Driving me crazy too!!!
>
> "John Slattery" wrote:
>
>> I really hope someone out there can give me some substantive help with
>> this.
>> I have just purchased a Dell 512mb Flash Drive and my system at home will
>> not
>> recognize the device. I have also had the same problem with a SanDisk 512
>> mb
>> flash drive. Both of these drives have worked fine on numerous other
>> computers. My system is running Windows XP Pro with SP2 loaded. The USB
>> Host
>> Controller drivers (Intel) have all been updated, uninstalled,
>> reinstalled,
>> and updated again. I have checked everything I can think of in Device
>> Manager. I even went into BIOS out of desperation. Nothing I have tried
>> works.
>> Another symptom I have noticed is that if I try to boot the machine with
>> the
>> Flash Drive inserted, the machine will not boot and tells me it cannot
>> find
>> the OS.
>> Please help, I've been everything from a software engineer to a network
>> administrator, to a programming teacherfor 17 years and I've never had a
>> computer problem that frustrated me this much. I've googled this to death
>> and
>> it seems like i see the problem posted a lot, but no useful solutions.
>> HELP!!!!!

Re: the first post. If you check the various rating sites, you will find a
problem with the Sandisk Titanium drives. The issue is more likely with
your flash drive than with your computer.

Go to sandisk.com...support. You may have to call them.
 >> Stay informed about: USB Drive not recognized - Driving me crazy!!! 

And I thought I was the only one . My problem is with a PNY 1GB Flash
Drive. Works on my personal laptop and my PC at work but not on my Desktop
at Home. PNY sent me some non-verified by microsoft drivers that partially
corrected the problem, but I still had some bugs (I had to reinstall the
device each time). So I backed out the PNY drivers. I even copied the
drivers from my laptop to my desktop and still had the same problem. BTW, I
have XP_SP2 installed on both PCs.

As for your computer not booting properly at start-up (NO OS) you will need
to go to your BIOS setup and change the order of the devices that the system
can boot from. Typical is floopy (if installed), CD-Rom, Main Drive,
external devices.

Another thing I plan to try (I read somewhere) is to remove all
non-essential USB devices and try again. For my PC this includes an external
USB harddrive, a printer, and a wireless mouse. Only the keyboard and wired
mouse should be connected. If that works I'll let you know.

Tom

"John Slattery" wrote:

> I really hope someone out there can give me some substantive help with this.
> I have just purchased a Dell 512mb Flash Drive and my system at home will not
> recognize the device. I have also had the same problem with a SanDisk 512 mb
> flash drive. Both of these drives have worked fine on numerous other
> computers. My system is running Windows XP Pro with SP2 loaded. The USB Host
> Controller drivers (Intel) have all been updated, uninstalled, reinstalled,
> and updated again. I have checked everything I can think of in Device
> Manager. I even went into BIOS out of desperation. Nothing I have tried works.
> Another symptom I have noticed is that if I try to boot the machine with the
> Flash Drive inserted, the machine will not boot and tells me it cannot find
> the OS.
> Please help, I've been everything from a software engineer to a network
> administrator, to a programming teacherfor 17 years and I've never had a
> computer problem that frustrated me this much. I've googled this to death and
> it seems like i see the problem posted a lot, but no useful solutions.
> HELP!!!!!
 >> Stay informed about: USB Drive not recognized - Driving me crazy!!! 

Hi Guys,

Your problem is while Windows XP can install on your system, the
Hardware also needs replacing. I am referring to the USB Physical ports.
They may not be USB 2.0 compliant and may only be 1.1 version.

Your new devices may only work being plugged into an USB 2.0 Port and
not an USB 1.1 Port.


--
thecreator


"TomH" <TomH DeleteThis @discussions.microsoft.com> wrote in message
news:8274D701-1288-4E1C-B2F1-404A6E9B15BC@microsoft.com...
> And I thought I was the only one . My problem is with a PNY 1GB Flash
> Drive. Works on my personal laptop and my PC at work but not on my
> Desktop
> at Home. PNY sent me some non-verified by microsoft drivers that
> partially
> corrected the problem, but I still had some bugs (I had to reinstall the
> device each time). So I backed out the PNY drivers. I even copied the
> drivers from my laptop to my desktop and still had the same problem. BTW,
> I
> have XP_SP2 installed on both PCs.
>
> As for your computer not booting properly at start-up (NO OS) you will
> need
> to go to your BIOS setup and change the order of the devices that the
> system
> can boot from. Typical is floopy (if installed), CD-Rom, Main Drive,
> external devices.
>
> Another thing I plan to try (I read somewhere) is to remove all
> non-essential USB devices and try again. For my PC this includes an
> external
> USB harddrive, a printer, and a wireless mouse. Only the keyboard and
> wired
> mouse should be connected. If that works I'll let you know.
>
> Tom
>
> "John Slattery" wrote:
>
>> I really hope someone out there can give me some substantive help with
>> this.
>> I have just purchased a Dell 512mb Flash Drive and my system at home will
>> not
>> recognize the device. I have also had the same problem with a SanDisk 512
>> mb
>> flash drive. Both of these drives have worked fine on numerous other
>> computers. My system is running Windows XP Pro with SP2 loaded. The USB
>> Host
>> Controller drivers (Intel) have all been updated, uninstalled,
>> reinstalled,
>> and updated again. I have checked everything I can think of in Device
>> Manager. I even went into BIOS out of desperation. Nothing I have tried
>> works.
>> Another symptom I have noticed is that if I try to boot the machine with
>> the
>> Flash Drive inserted, the machine will not boot and tells me it cannot
>> find
>> the OS.
>> Please help, I've been everything from a software engineer to a network
>> administrator, to a programming teacherfor 17 years and I've never had a
>> computer problem that frustrated me this much. I've googled this to death
>> and
>> it seems like i see the problem posted a lot, but no useful solutions.
>> HELP!!!!!
 >> Stay informed about: USB Drive not recognized - Driving me crazy!!! 

> "John Slattery" wrote:
>
>> I really hope someone out there can give me some substantive help with
>> this.
>> I have just purchased a Dell 512mb Flash Drive and my system at home will
>> not
>> recognize the device. I have also had the same problem with a SanDisk 512
>> mb
>> flash drive. Both of these drives have worked fine on numerous other
>> computers. My system is running Windows XP Pro with SP2 loaded. The USB
>> Host
>> Controller drivers (Intel) have all been updated, uninstalled,
>> reinstalled,
>> and updated again. I have checked everything I can think of in Device
>> Manager. I even went into BIOS out of desperation. Nothing I have tried
>> works.
>> Another symptom I have noticed is that if I try to boot the machine with
>> the
>> Flash Drive inserted, the machine will not boot and tells me it cannot
>> find
>> the OS.
>> Please help, I've been everything from a software engineer to a network
>> administrator, to a programming teacherfor 17 years and I've never had a
>> computer problem that frustrated me this much. I've googled this to death
>> and
>> it seems like i see the problem posted a lot, but no useful solutions.
>> HELP!!!!!


"TomH" <TomH.RemoveThis@discussions.microsoft.com> wrote in message
news:8274D701-1288-4E1C-B2F1-404A6E9B15BC@microsoft.com...
> And I thought I was the only one . My problem is with a PNY 1GB Flash
> Drive. Works on my personal laptop and my PC at work but not on my
> Desktop
> at Home. PNY sent me some non-verified by microsoft drivers that
> partially
> corrected the problem, but I still had some bugs (I had to reinstall the
> device each time). So I backed out the PNY drivers. I even copied the
> drivers from my laptop to my desktop and still had the same problem. BTW,
> I
> have XP_SP2 installed on both PCs.
>
> As for your computer not booting properly at start-up (NO OS) you will
> need
> to go to your BIOS setup and change the order of the devices that the
> system
> can boot from. Typical is floopy (if installed), CD-Rom, Main Drive,
> external devices.
>
> Another thing I plan to try (I read somewhere) is to remove all
> non-essential USB devices and try again. For my PC this includes an
> external
> USB harddrive, a printer, and a wireless mouse. Only the keyboard and
> wired
> mouse should be connected. If that works I'll let you know.
>
> Tom


John & Tom:
This continuing irritating problem of unexplained non-recognition problems
involving USB devices in an XP environment (especially involving flash
drives and USB external hard drives) has been a source of frustration for
many of us.

I can only sympathize with your problem but I'm afraid I can offer no
concrete suggestions
that would help you although later on I'll list some troubleshooting tips
that we've been broadcasting re this issue.

The experience we've had with a variety of USB 2.0 devices, particularly
jump (flash, pen, thumb, etc.) drives parallels yours. And we know that many
other users' experiences also have run into these puzzling occurrences,
i.e., *apparently* non-defective USB 2.0 devices installed in *apparently*
working USB 2.0 ports in an *apparently* properly-configured system that
simply don't work or work erratically, or work in one machine and not in
another. It's been an aggravating problem for many of us because there
doesn't seem to be a common denominator to explain all these anomalies.

We've just about concluded that either there must be some fundamental
incompatibility inherent in the USB 2.0 specification that is causing these
types of problems as it involves the design and manufacture of these USB
devices, and/or the system protocols and devices that are employed to work
with these devices. Or perhaps it's just a matter of poor quality control in
the manufacture of these devices (even extending to the same make & model)
in that sometimes they work; sometimes they don't. Or perhaps some basic
incompatibility problem existing between the XP OS and the USB 2.0
specification that results in these puzzling occurrences.

For what it's worth here are some USB non-recognition troubleshooting tips
that may be of some help. I fully realize that many, if not most of them,
will not apply to your specific problem or you've already tried this or that
"fix", but I'll list them anyway for any possible benefit you and/or others
may possibly derive from them...

1. Access Disk Management and see if the USB device is listed. If so, and
there's no drive letter assigned, see if you can assign a drive letter to
the device.
2. If the USB device is listed in Disk Management with an assigned drive
letter, right-click on its listing and select Explore from the submenu.
Hopefully, Windows Explorer will open and the device will be listed.
3. Connect the USB device *directly* to a USB port on the computer, not via
a USB hub. Try different USB ports if your computer has more than one.
4. Do not use a USB extension cable.
5. Try alternate powering on/off methods. If the USB device contains its own
power supply, try booting up with its power on, then try powering on only
*after* the system has booted to a Desktop.
6. Try a different USB cable.
7. In the USB controllers section of Device Manager, uninstall all the USB
controllers listed and reboot.
8. If the device in question is HD which you installed in a USB enclosure,
jumper the USB external HD as Master (or Single if the HD is a Western
Digital disk). A number of users have reported that jumper configuration
corrected their non-recognition problem. In my own experience it didn't seem
to matter how a USB external HD was jumpered. But it may be worth a try.
9. If the device in question is a USB external HD, first check out the HD
with the hard drive manufacturer's diagnostic utility. If it checks out OK,
and you can remove the HD from its enclosure (without voiding any
applicable warranty), do so and install the HD as an internal HD to
determine if there are problems with the drive.
10. If the USB device is connected to a USB 2.0 PCI card, try changing the
PCI slot to which it's currently connected to another one.
11. Access the website of the manufacturer of the USB device to determine if
there's any firmware update or info re the problem you're experiencing or
there's any possibility that the USB enclosure itself might be defective.
11. Determine from the manufacturer of your motherboard whether there's a
BIOS upgrade affecting USB device recognition.

I wish you good luck.
Anna
 >> Stay informed about: USB Drive not recognized - Driving me crazy!!! 

I had the same problem and called my manufacturer. They were not aware there
was such a HUGE problem with these devices.

There is a software problem and mine was caused by Windows Update.

Goto WINDOWS DOWNLOADS
Select .NET Framework Versin 2.0 Redistributable Package (x86 - that was my
system - you select yours)
Download or Install.

This is a 25Meg program that fixes all sorts of other problems too (COM,
SERIAL, KEYBOARD, etc.)

It containes all sorts of driver fixes that are not included in your Windows
XP, 98, etc. Why Microsoft didn't include these in their Win Update is
beyond me.

My FLASH DRIVE was IMMEDIATELY RECOGNIZED and is still working GREAT.

"John Slattery" wrote:

> I really hope someone out there can give me some substantive help with this.
> I have just purchased a Dell 512mb Flash Drive and my system at home will not
> recognize the device. I have also had the same problem with a SanDisk 512 mb
> flash drive. Both of these drives have worked fine on numerous other
> computers. My system is running Windows XP Pro with SP2 loaded. The USB Host
> Controller drivers (Intel) have all been updated, uninstalled, reinstalled,
> and updated again. I have checked everything I can think of in Device
> Manager. I even went into BIOS out of desperation. Nothing I have tried works.
> Another symptom I have noticed is that if I try to boot the machine with the
> Flash Drive inserted, the machine will not boot and tells me it cannot find
> the OS.
> Please help, I've been everything from a software engineer to a network
> administrator, to a programming teacherfor 17 years and I've never had a
> computer problem that frustrated me this much. I've googled this to death and
> it seems like i see the problem posted a lot, but no useful solutions.
> HELP!!!!!
 >> Stay informed about: USB Drive not recognized - Driving me crazy!!! 

I am having a very similar problem installing a USB phone for a USB 2.0 port
to my Sony Vaio FS-742/w laptop wherein XP Home SP2 keeps asking for a new
driver to be installed but never finds one it is happy with although the
phone works on other machines running XP Home Sp2 without any additional
driver being installed. All my drivers appear to be up to date per Sony and
Windows Update

I have installed (re-installed actually) .NET Framework v2.0 but still am
having the same problem. Microsoft mentions the need for a hotfix for the
usbehci.sys and updspapi.dll files but isn't very clear as to where to get
these.

A very annoying little problem!

Any other suggestions would be appreciated.

"Floyd" wrote:

> I had the same problem and called my manufacturer. They were not aware there
> was such a HUGE problem with these devices.
>
> There is a software problem and mine was caused by Windows Update.
>
> Goto WINDOWS DOWNLOADS
> Select .NET Framework Versin 2.0 Redistributable Package (x86 - that was my
> system - you select yours)
> Download or Install.
>
> This is a 25Meg program that fixes all sorts of other problems too (COM,
> SERIAL, KEYBOARD, etc.)
>
> It containes all sorts of driver fixes that are not included in your Windows
> XP, 98, etc. Why Microsoft didn't include these in their Win Update is
> beyond me.
>
> My FLASH DRIVE was IMMEDIATELY RECOGNIZED and is still working GREAT.
>
> "John Slattery" wrote:
>
> > I really hope someone out there can give me some substantive help with this.
> > I have just purchased a Dell 512mb Flash Drive and my system at home will not
> > recognize the device. I have also had the same problem with a SanDisk 512 mb
> > flash drive. Both of these drives have worked fine on numerous other
> > computers. My system is running Windows XP Pro with SP2 loaded. The USB Host
> > Controller drivers (Intel) have all been updated, uninstalled, reinstalled,
> > and updated again. I have checked everything I can think of in Device
> > Manager. I even went into BIOS out of desperation. Nothing I have tried works.
> > Another symptom I have noticed is that if I try to boot the machine with the
> > Flash Drive inserted, the machine will not boot and tells me it cannot find
> > the OS.
> > Please help, I've been everything from a software engineer to a network
> > administrator, to a programming teacherfor 17 years and I've never had a
> > computer problem that frustrated me this much. I've googled this to death and
> > it seems like i see the problem posted a lot, but no useful solutions.
> > HELP!!!!!
 >> Stay informed about: USB Drive not recognized - Driving me crazy!!! 

vp,

Those *.sys should have come with the .NET program.

You could do a SEARCH or LOOK in your Windows>SYS directory to verifty that
you have these files.

The files should have been included in WindowsXP and others, but probably
not Win98 as there were no USB's back in them olden days of yore.

If you still have your original CD for your operating system you can do a
RESTORE from them.

If the USB's did work at one time, you could do a SYSTEM RESTORE to an
earlier date, say 3 months ago, not last week or month.

Good Luck, I know it's frustrating.

"vporrazzo" wrote:

>
> I am having a very similar problem installing a USB phone for a USB 2.0 port
> to my Sony Vaio FS-742/w laptop wherein XP Home SP2 keeps asking for a new
> driver to be installed but never finds one it is happy with although the
> phone works on other machines running XP Home Sp2 without any additional
> driver being installed. All my drivers appear to be up to date per Sony and
> Windows Update
>
> I have installed (re-installed actually) .NET Framework v2.0 but still am
> having the same problem. Microsoft mentions the need for a hotfix for the
> usbehci.sys and updspapi.dll files but isn't very clear as to where to get
> these.
>
> A very annoying little problem!
>
> Any other suggestions would be appreciated.
>
> "Floyd" wrote:
>
> > I had the same problem and called my manufacturer. They were not aware there
> > was such a HUGE problem with these devices.
> >
> > There is a software problem and mine was caused by Windows Update.
> >
> > Goto WINDOWS DOWNLOADS
> > Select .NET Framework Versin 2.0 Redistributable Package (x86 - that was my
> > system - you select yours)
> > Download or Install.
> >
> > This is a 25Meg program that fixes all sorts of other problems too (COM,
> > SERIAL, KEYBOARD, etc.)
> >
> > It containes all sorts of driver fixes that are not included in your Windows
> > XP, 98, etc. Why Microsoft didn't include these in their Win Update is
> > beyond me.
> >
> > My FLASH DRIVE was IMMEDIATELY RECOGNIZED and is still working GREAT.
> >
> > "John Slattery" wrote:
> >
> > > I really hope someone out there can give me some substantive help with this.
> > > I have just purchased a Dell 512mb Flash Drive and my system at home will not
> > > recognize the device. I have also had the same problem with a SanDisk 512 mb
> > > flash drive. Both of these drives have worked fine on numerous other
> > > computers. My system is running Windows XP Pro with SP2 loaded. The USB Host
> > > Controller drivers (Intel) have all been updated, uninstalled, reinstalled,
> > > and updated again. I have checked everything I can think of in Device
> > > Manager. I even went into BIOS out of desperation. Nothing I have tried works.
> > > Another symptom I have noticed is that if I try to boot the machine with the
> > > Flash Drive inserted, the machine will not boot and tells me it cannot find
> > > the OS.
> > > Please help, I've been everything from a software engineer to a network
> > > administrator, to a programming teacherfor 17 years and I've never had a
> > > computer problem that frustrated me this much. I've googled this to death and
> > > it seems like i see the problem posted a lot, but no useful solutions.
> > > HELP!!!!!
 >> Stay informed about: USB Drive not recognized - Driving me crazy!!! 

Thanks for the comments Floyd, I have the Microsoft-indicated SYS and DLL
files. These were just installed from .NET framework 2.0 and are the latest
versions except for the Hotfix versions mentioned by the Microsoft
Knowledgebase reference. I note that the exact same files are on my desktop
as on my laptop but the laptop won't accept the USB phone while the desktop
has no problem with it. THE USB ports seem to work ok, just certain items not
accepted. Most frustrating!

I also have occasional problems with other people's flashdisks on both
machines where the system wants to look for a driver then can't find one.
Seems like everyone has had this problem at one time or another. Guess I
stick with headphones on my laptop for a while!


"Floyd" wrote:

> vp,
>
> Those *.sys should have come with the .NET program.
>
> You could do a SEARCH or LOOK in your Windows>SYS directory to verifty that
> you have these files.
>
> The files should have been included in WindowsXP and others, but probably
> not Win98 as there were no USB's back in them olden days of yore.
>
> If you still have your original CD for your operating system you can do a
> RESTORE from them.
>
> If the USB's did work at one time, you could do a SYSTEM RESTORE to an
> earlier date, say 3 months ago, not last week or month.
>
> Good Luck, I know it's frustrating.
>
> "vporrazzo" wrote:
>
> >
> > I am having a very similar problem installing a USB phone for a USB 2.0 port
> > to my Sony Vaio FS-742/w laptop wherein XP Home SP2 keeps asking for a new
> > driver to be installed but never finds one it is happy with although the
> > phone works on other machines running XP Home Sp2 without any additional
> > driver being installed. All my drivers appear to be up to date per Sony and
> > Windows Update
> >
> > I have installed (re-installed actually) .NET Framework v2.0 but still am
> > having the same problem. Microsoft mentions the need for a hotfix for the
> > usbehci.sys and updspapi.dll files but isn't very clear as to where to get
> > these.
> >
> > A very annoying little problem!
> >
> > Any other suggestions would be appreciated.
> >
> > "Floyd" wrote:
> >
> > > I had the same problem and called my manufacturer. They were not aware there
> > > was such a HUGE problem with these devices.
> > >
> > > There is a software problem and mine was caused by Windows Update.
> > >
> > > Goto WINDOWS DOWNLOADS
> > > Select .NET Framework Versin 2.0 Redistributable Package (x86 - that was my
> > > system - you select yours)
> > > Download or Install.
> > >
> > > This is a 25Meg program that fixes all sorts of other problems too (COM,
> > > SERIAL, KEYBOARD, etc.)
> > >
> > > It containes all sorts of driver fixes that are not included in your Windows
> > > XP, 98, etc. Why Microsoft didn't include these in their Win Update is
> > > beyond me.
> > >
> > > My FLASH DRIVE was IMMEDIATELY RECOGNIZED and is still working GREAT.
> > >
> > > "John Slattery" wrote:
> > >
> > > > I really hope someone out there can give me some substantive help with this.
> > > > I have just purchased a Dell 512mb Flash Drive and my system at home will not
> > > > recognize the device. I have also had the same problem with a SanDisk 512 mb
> > > > flash drive. Both of these drives have worked fine on numerous other
> > > > computers. My system is running Windows XP Pro with SP2 loaded. The USB Host
> > > > Controller drivers (Intel) have all been updated, uninstalled, reinstalled,
> > > > and updated again. I have checked everything I can think of in Device
> > > > Manager. I even went into BIOS out of desperation. Nothing I have tried works.
> > > > Another symptom I have noticed is that if I try to boot the machine with the
> > > > Flash Drive inserted, the machine will not boot and tells me it cannot find
> > > > the OS.
> > > > Please help, I've been everything from a software engineer to a network
> > > > administrator, to a programming teacherfor 17 years and I've never had a
> > > > computer problem that frustrated me this much. I've googled this to death and
> > > > it seems like i see the problem posted a lot, but no useful solutions.
> > > > HELP!!!!!
 >> Stay informed about: USB Drive not recognized - Driving me crazy!!! 

FYI, to obtain a hotfix from MS you must call product support. The
number can be found on their site. hotfixes are provided free of
charge, but are not regression tested, so make sure your symptoms match
what is described in the KB article for the hotfix.


vporrazzo wrote:
> Thanks for the comments Floyd, I have the Microsoft-indicated SYS and DLL
> files. These were just installed from .NET framework 2.0 and are the latest
> versions except for the Hotfix versions mentioned by the Microsoft
> Knowledgebase reference. I note that the exact same files are on my desktop
> as on my laptop but the laptop won't accept the USB phone while the desktop
> has no problem with it. THE USB ports seem to work ok, just certain items not
> accepted. Most frustrating!
>
> I also have occasional problems with other people's flashdisks on both
> machines where the system wants to look for a driver then can't find one.
> Seems like everyone has had this problem at one time or another. Guess I
> stick with headphones on my laptop for a while!
>
>
> "Floyd" wrote:
>
> > vp,
> >
> > Those *.sys should have come with the .NET program.
> >
> > You could do a SEARCH or LOOK in your Windows>SYS directory to verifty that
> > you have these files.
> >
> > The files should have been included in WindowsXP and others, but probably
> > not Win98 as there were no USB's back in them olden days of yore.
> >
> > If you still have your original CD for your operating system you can do a
> > RESTORE from them.
> >
> > If the USB's did work at one time, you could do a SYSTEM RESTORE to an
> > earlier date, say 3 months ago, not last week or month.
> >
> > Good Luck, I know it's frustrating.
> >
> > "vporrazzo" wrote:
> >
> > >
> > > I am having a very similar problem installing a USB phone for a USB 2.0 port
> > > to my Sony Vaio FS-742/w laptop wherein XP Home SP2 keeps asking for a new
> > > driver to be installed but never finds one it is happy with although the
> > > phone works on other machines running XP Home Sp2 without any additional
> > > driver being installed. All my drivers appear to be up to date per Sony and
> > > Windows Update
> > >
> > > I have installed (re-installed actually) .NET Framework v2.0 but still am
> > > having the same problem. Microsoft mentions the need for a hotfix for the
> > > usbehci.sys and updspapi.dll files but isn't very clear as to where to get
> > > these.
> > >
> > > A very annoying little problem!
> > >
> > > Any other suggestions would be appreciated.
> > >
> > > "Floyd" wrote:
> > >
> > > > I had the same problem and called my manufacturer. They were not aware there
> > > > was such a HUGE problem with these devices.
> > > >
> > > > There is a software problem and mine was caused by Windows Update.
> > > >
> > > > Goto WINDOWS DOWNLOADS
> > > > Select .NET Framework Versin 2.0 Redistributable Package (x86 - that was my
> > > > system - you select yours)
> > > > Download or Install.
> > > >
> > > > This is a 25Meg program that fixes all sorts of other problems too (COM,
> > > > SERIAL, KEYBOARD, etc.)
> > > >
> > > > It containes all sorts of driver fixes that are not included in your Windows
> > > > XP, 98, etc. Why Microsoft didn't include these in their Win Update is
> > > > beyond me.
> > > >
> > > > My FLASH DRIVE was IMMEDIATELY RECOGNIZED and is still working GREAT.
> > > >
> > > > "John Slattery" wrote:
> > > >
> > > > > I really hope someone out there can give me some substantive help with this.
> > > > > I have just purchased a Dell 512mb Flash Drive and my system at home will not
> > > > > recognize the device. I have also had the same problem with a SanDisk 512 mb
> > > > > flash drive. Both of these drives have worked fine on numerous other
> > > > > computers. My system is running Windows XP Pro with SP2 loaded. The USB Host
> > > > > Controller drivers (Intel) have all been updated, uninstalled, reinstalled,
> > > > > and updated again. I have checked everything I can think of in Device
> > > > > Manager. I even went into BIOS out of desperation. Nothing I have tried works.
> > > > > Another symptom I have noticed is that if I try to boot the machine with the
> > > > > Flash Drive inserted, the machine will not boot and tells me it cannot find
> > > > > the OS.
> > > > > Please help, I've been everything from a software engineer to a network
> > > > > administrator, to a programming teacherfor 17 years and I've never had a
> > > > > computer problem that frustrated me this much. I've googled this to death and
> > > > > it seems like i see the problem posted a lot, but no useful solutions.
> > > > > HELP!!!!!
 >> Stay informed about: USB Drive not recognized - Driving me crazy!!! 

"Phil Davis" <PhilDavis DeleteThis @discussions.microsoft.com> wrote in message
news:F3E1F373-C34B-40BF-BBF8-86E53654C338@microsoft.com... <Snip>>
>
<Snip>

> Considering ALL of the people having problems with this USB 2.0 - WinXP
> SP2
> incompatibility, I'm simply amazed why Microsoft is not taking this more
> seriously and providing a fully regression tested fix for this problem.
> In
> the article KB892050 MS themselves listed the CAUSE of this problem as :
> "This problem occurs because the Microsoft USB 2.0 driver causes an
> Enhanced
> Host Controller Interface (EHCI) specification violation". Well that's
> real
> great considering that the article was dated July 24, 2006. In other
> words,
> MS considers this problem trivial and would rather spend their time fine
> tuning VISTA so everyone having USB 2.0 problems can go out and buy the
> new
> Vista O/S to get their USB devices working properly. Good business plan,
> right ???
>
> <Snip>>
>
Wholeheartedly agree, Phil. My USB 2.0 problem with a Seagate external HDD
has so far defeated the MS "Help" (?) people here in Oz, and couldn't be
resolved in this NG - helpful though it is.
I have now put this USB 2.0 problem to the Help Line experts of the leading
PC magazine in Oz. When (if ?) I have a result, I will post it back here.

Jim.
 >> Stay informed about: USB Drive not recognized - Driving me crazy!!! 

Hey Jim,

Did you have any luck giving this problem to the Help Line experts of the
leading PC magazine in Oz ??

I've pretty much given up on fixing this USB 2.0 problem under WinXP - SP2,
mainly because I don't believe MS is going to even try to find a solution to
the problem. As a last resort, I downloaded 5 Flash BIOS updates for my Dell
Dimension 8200 computer and if I STILL cannot get my computer to recognize my
Canon Pixma MP530 multifunction device (printer, scanner, fax), then I guess
the next resort is either to trash the computer or try installing Windows
Vista which should be on sale in the next couple weeks. It's my guess that
that's exactly what MS wants us to do rather than to FIX the XP-SP2 problem.

What's a little confusing to me is that the scanner drivers for the MP530
installed without a problem and I even scanned a document to make sure that
the computer could "talk to" the MP530 device. No problem there. Strange
that it's only the Printer that is not recognized by the system. The drivers
installed OK but when you attempt to print a test page, it responds back that
there is NO connection.

The second "strange" thing is that I took the MP530 over to my second
computer (also a Dell (Dimension 2400) but 2 years newer and there was NO
problem installing the device. Same Operating System, same Service Pack
installed. Riddle me that !!! This is really confusing me now because the
2400, although 2 years newer than the 8200, is a Low-end computer. Hum !
Makes me think that perhaps the older Mother Board in the 8200 has problems
handling my PCI to USB controller card.

Today Dell told me that they don't furnish updated Mainboard/Chipset drivers
because most of their customers would probably trash the Mainboard in the
process of updating the drivers. That's probably a true statement and you
can include me as one of those customers.

I hope you've had better luck than I have, Jim, and if you do get any
feedback from the Help Line experts please post it in this thread and it will
be greatly appreciated. Good luck to you and all of the thousands of others
that are having similar problems.--

Phil


"Jim Cladingboel" wrote:

> "Phil Davis" <PhilDavis.TakeThisOut@discussions.microsoft.com> wrote in message
> news:F3E1F373-C34B-40BF-BBF8-86E53654C338@microsoft.com... <Snip>>
> >
> <Snip>
>
> > Considering ALL of the people having problems with this USB 2.0 - WinXP
> > SP2
> > incompatibility, I'm simply amazed why Microsoft is not taking this more
> > seriously and providing a fully regression tested fix for this problem.
> > In
> > the article KB892050 MS themselves listed the CAUSE of this problem as :
> > "This problem occurs because the Microsoft USB 2.0 driver causes an
> > Enhanced
> > Host Controller Interface (EHCI) specification violation". Well that's
> > real
> > great considering that the article was dated July 24, 2006. In other
> > words,
> > MS considers this problem trivial and would rather spend their time fine
> > tuning VISTA so everyone having USB 2.0 problems can go out and buy the
> > new
> > Vista O/S to get their USB devices working properly. Good business plan,
> > right ???
> >
> > <Snip>>
> >
> Wholeheartedly agree, Phil. My USB 2.0 problem with a Seagate external HDD
> has so far defeated the MS "Help" (?) people here in Oz, and couldn't be
> resolved in this NG - helpful though it is.
> I have now put this USB 2.0 problem to the Help Line experts of the leading
> PC magazine in Oz. When (if ?) I have a result, I will post it back here.
>
> Jim.
>
>
>
>
>
 >> Stay informed about: USB Drive not recognized - Driving me crazy!!! 

Hi Phil,

Due to the Christmas break, I missed the current magazine issue and will
have to wait for the next, due abt 1st February. I had hoped for an email
response - but perhaps those experts are having a problem too!

I have a Canon MP800 and it works perfectly on any of my USB ports, altho
only at USB 1.0 level, which isn't really a problem for printing.
Have you tried _ fully_ deleting the printer software and reloading the
Canon Drivers? I would guess that's more likely to be your problem,
especially as the scanner section is working. It mught be a good idea to
switch off AV and firewall software when you do that.
IIRC, there's a bit of freeware which checks that your USB ports are
working. You should find it on Google and it might reassure you about the
motherboard handling your PCI to USB controller card

As to Vista I wouldn't touch it with a bargepole. (A) It will be full of
bugs and (B) Why give in and at the same time add to Bill's billions?
Good luck, I'll keep you informed of any developments.

Jim.

"Phil Davis" <PhilDavis DeleteThis @discussions.microsoft.com> wrote in message
news:8A9C3EFC-9A6F-4738-8EC9-15797B2B2EE5@microsoft.com...
> Hey Jim,
>
> Did you have any luck giving this problem to the Help Line experts of the
> leading PC magazine in Oz ??
>
> I've pretty much given up on fixing this USB 2.0 problem under WinXP -
> SP2,
> mainly because I don't believe MS is going to even try to find a solution
> to
> the problem. As a last resort, I downloaded 5 Flash BIOS updates for my
> Dell
> Dimension 8200 computer and if I STILL cannot get my computer to recognize
> my
> Canon Pixma MP530 multifunction device (printer, scanner, fax), then I
> guess
> the next resort is either to trash the computer or try installing Windows
> Vista which should be on sale in the next couple weeks. It's my guess
> that
> that's exactly what MS wants us to do rather than to FIX the XP-SP2
> problem.
>
> What's a little confusing to me is that the scanner drivers for the MP530
> installed without a problem and I even scanned a document to make sure
> that
> the computer could "talk to" the MP530 device. No problem there. Strange
> that it's only the Printer that is not recognized by the system. The
> drivers
> installed OK but when you attempt to print a test page, it responds back
> that
> there is NO connection.
>
> The second "strange" thing is that I took the MP530 over to my second
> computer (also a Dell (Dimension 2400) but 2 years newer and there was NO
> problem installing the device. Same Operating System, same Service Pack
> installed. Riddle me that !!! This is really confusing me now because
> the
> 2400, although 2 years newer than the 8200, is a Low-end computer. Hum !
> Makes me think that perhaps the older Mother Board in the 8200 has
> problems
> handling my PCI to USB controller card.
>
> Today Dell told me that they don't furnish updated Mainboard/Chipset
> drivers
> because most of their customers would probably trash the Mainboard in the
> process of updating the drivers. That's probably a true statement and you
> can include me as one of those customers.
>
> I hope you've had better luck than I have, Jim, and if you do get any
> feedback from the Help Line experts please post it in this thread and it
> will
> be greatly appreciated. Good luck to you and all of the thousands of
> others
> that are having similar problems.--
>
> Phil
>
>
> "Jim Cladingboel" wrote:
>
>> "Phil Davis" <PhilDavis DeleteThis @discussions.microsoft.com> wrote in message
>> news:F3E1F373-C34B-40BF-BBF8-86E53654C338@microsoft.com... <Snip>>
>> >
>> <Snip>
>>
>> > Considering ALL of the people having problems with this USB 2.0 - WinXP
>> > SP2
>> > incompatibility, I'm simply amazed why Microsoft is not taking this
>> > more
>> > seriously and providing a fully regression tested fix for this problem.
>> > In
>> > the article KB892050 MS themselves listed the CAUSE of this problem as
>> > :
>> > "This problem occurs because the Microsoft USB 2.0 driver causes an
>> > Enhanced
>> > Host Controller Interface (EHCI) specification violation". Well that's
>> > real
>> > great considering that the article was dated July 24, 2006. In other
>> > words,
>> > MS considers this problem trivial and would rather spend their time
>> > fine
>> > tuning VISTA so everyone having USB 2.0 problems can go out and buy the
>> > new
>> > Vista O/S to get their USB devices working properly. Good business
>> > plan,
>> > right ???
>> >
>> > <Snip>>
>> >
>> Wholeheartedly agree, Phil. My USB 2.0 problem with a Seagate external
>> HDD
>> has so far defeated the MS "Help" (?) people here in Oz, and couldn't be
>> resolved in this NG - helpful though it is.
>> I have now put this USB 2.0 problem to the Help Line experts of the
>> leading
>> PC magazine in Oz. When (if ?) I have a result, I will post it back
>> here.
>>
>> Jim.
>>
>>
>>
>>
>>
 >> Stay informed about: USB Drive not recognized - Driving me crazy!!!