Rollup 2 Error 3 & no Tuner found??

Yup. I have an HP Media Center with the x600 Pro and after the update it
refuses to go to anything TV related. I have done everything to try to get
this to work.

The error I get is this:

From the Media Setup Wizard when it gets to setup of TV Tuner:

Critical Process Failure-
A Critical Media Center Process has failed. If the problem persists, please
restart your machine and try again, or contact Technical Support CODE: 3

Then from the Media Center Setup under TV Setup you get this message:

Tuner Not Found-
The Tuner Hardware is either malfunctioning or not installed. Please ensure
that both the tuner hardware and a valid tuner hardware driver are installed.

All other features seem to work for the media center, videos, pictures and
music are all working, I did not try DVD's however.

This is a nightmare, Where do we go from here?

"Alan B" wrote:

> I ran the rollup 2 and the update. I now have a problem with error code 3.
> when running the set up again MCE tells me that no tunner not installed or
> not working. I tried uninstalling back to rollup 1 but MCE will not start.
> With rollup 2 installed I can use most feature except live TV basically I get
> the error no tuner. It was fine this morning before the update, so I assume
> my tv tuner is there.
>
>
> Does anyone have any ideas as to what might have gone wrong. Also how do I
> install new tuner software. The device manager seems to think it is working
> fine.
>
> Alan
 >> Stay informed about: Rollup 2 Error 3 & no Tuner found?? 

"Alan B" wrote:

> I ran the rollup 2 and the update. I now have a problem with error code 3.
> when running the set up again MCE tells me that no tunner not installed or
> not working. I tried uninstalling back to rollup 1 but MCE will not start.
> With rollup 2 installed I can use most feature except live TV basically I get
> the error no tuner. It was fine this morning before the update, so I assume
> my tv tuner is there.
>
>
> Does anyone have any ideas as to what might have gone wrong. Also how do I
> install new tuner software. The device manager seems to think it is working
> fine.
>
> Alan
 >> Stay informed about: Rollup 2 Error 3 & no Tuner found?? 

"mcedude-2005" wrote:

> Try the following from a command prompt:
>
> - C:\windows\Ehome\medctrro.exe /o RunOnce >nul
>
> wait 2 minutes or until CPU/Processor activity in task manager is 0%
>
> This should run through the script that media center uses on first boot
> to install anbd register the components and services. After running,
> check the file C:\windows\medctroc.Log for error messages at the time
> you ran the above command. If there are no errors , hit the green
> button and see if it works.
>
>

I tried the cmd above. I get a runtime error "ngen.exe -Entry point not found"

I will look at the logs now
 >> Stay informed about: Rollup 2 Error 3 & no Tuner found?? 

As soon as I ran this a dialog popped up:

ngen.exe - Entry Point Not Found
The procedure entry point GetRequestedRuntimeVersion could not be located in
the dynamic link library mscoree.dll

** also ngen.exe processes with 00 CPU/604K Mem usage load keep populating
In the time I wrote this I want from 5 entries to like 10.



"mcedude-2005" wrote:

> Try the following from a command prompt:
>
> - C:\windows\Ehome\medctrro.exe /o RunOnce >nul
>
> wait 2 minutes or until CPU/Processor activity in task manager is 0%
>
> This should run through the script that media center uses on first boot
> to install anbd register the components and services. After running,
> check the file C:\windows\medctroc.Log for error messages at the time
> you ran the above command. If there are no errors , hit the green
> button and see if it works.
>
>
 >> Stay informed about: Rollup 2 Error 3 & no Tuner found?? 

Alan B, It look like we are the same exact boat doing the same stepos and
getting the same messages. I will keep you posted if I found anything as
well.

dopher.DeleteThis@mac.com

"Alan B" wrote:

>
>
> "mcedude-2005" wrote:
>
> > Try the following from a command prompt:
> >
> > - C:\windows\Ehome\medctrro.exe /o RunOnce >nul
> >
> > wait 2 minutes or until CPU/Processor activity in task manager is 0%
> >
> > This should run through the script that media center uses on first boot
> > to install anbd register the components and services. After running,
> > check the file C:\windows\medctroc.Log for error messages at the time
> > you ran the above command. If there are no errors , hit the green
> > button and see if it works.
> >
> >
>
> I tried the cmd above. I get a runtime error "ngen.exe -Entry point not found"
>
> I will look at the logs now
>
 >> Stay informed about: Rollup 2 Error 3 & no Tuner found?? 

I will do the same..

alanbatchelor DeleteThis @cox.net

"dopher" wrote:

> Alan B, It look like we are the same exact boat doing the same stepos and
> getting the same messages. I will keep you posted if I found anything as
> well.
>
> dopher DeleteThis @mac.com
>
> "Alan B" wrote:
>
> >
> >
> > "mcedude-2005" wrote:
> >
> > > Try the following from a command prompt:
> > >
> > > - C:\windows\Ehome\medctrro.exe /o RunOnce >nul
> > >
> > > wait 2 minutes or until CPU/Processor activity in task manager is 0%
> > >
> > > This should run through the script that media center uses on first boot
> > > to install anbd register the components and services. After running,
> > > check the file C:\windows\medctroc.Log for error messages at the time
> > > you ran the above command. If there are no errors , hit the green
> > > button and see if it works.
> > >
> > >
> >
> > I tried the cmd above. I get a runtime error "ngen.exe -Entry point not found"
> >
> > I will look at the logs now
> >
 >> Stay informed about: Rollup 2 Error 3 & no Tuner found?? 

Alan and dopher,

I am not a .net expert (java is my game) but my best guess would be
that based on the .dll listed (google says its Microsoft .NET Runtime
Execution Engine) that somehow the .net installation is messed up.
The medctrro.exe command should be able to execute without this kind of
error. The command I gave worked for my particular issues with rollup
2. You're have a basic problem of not even running ngen (which is a
..net utility that the media center installer needs to run).

As a final test, try running
"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\ngen.exe" from your
command prompt and see if it works. This will list the command line
options. If that works, try the /show parameter. This will at least
tell you if the ngen command can run. If it can't run, we can be more
positive that the .net install is somehow not in a good state.

Unfortunately I have no other suggestion except perhaps rolling back
the .net stuff and the rollup 2 and trying a reinstall and/or waiting
for a solution.
 >> Stay informed about: Rollup 2 Error 3 & no Tuner found?? 

First of all - THANK YOU for helping us. Heres whats up?

I did just what you said and immediatly got an error:

ngen.exe - Entry Point Not Found
The procedure entry point GetRequestedRuntimeVersion could not be located in
the dynamic link library mscoree.dll

Ho do I "reinstall" this Net Framework?

Again that you sooo much for this time and effort.

Chis(dopher) Williams
Warwick - RI

"mcedude-2005" wrote:

> Alan and dopher,
>
> I am not a .net expert (java is my game) but my best guess would be
> that based on the .dll listed (google says its Microsoft .NET Runtime
> Execution Engine) that somehow the .net installation is messed up.
> The medctrro.exe command should be able to execute without this kind of
> error. The command I gave worked for my particular issues with rollup
> 2. You're have a basic problem of not even running ngen (which is a
> ..net utility that the media center installer needs to run).
>
> As a final test, try running
> "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\ngen.exe" from your
> command prompt and see if it works. This will list the command line
> options. If that works, try the /show parameter. This will at least
> tell you if the ngen command can run. If it can't run, we can be more
> positive that the .net install is somehow not in a good state.
>
> Unfortunately I have no other suggestion except perhaps rolling back
> the .net stuff and the rollup 2 and trying a reinstall and/or waiting
> for a solution.
>
>
 >> Stay informed about: Rollup 2 Error 3 & no Tuner found?? 

Okay, removing all of the .net programs from the add/remove programs. Remove
all the roll up & update.

Re-install roll up 2 plus .net updates seems to have worked as far as error
code 3. I now have the ability to start the media center set up. which i am
woking on now.

Still can not see a video but I am sure I will get that soon.

Alan

"Alan B" wrote:

> I ran the rollup 2 and the update. I now have a problem with error code 3.
> when running the set up again MCE tells me that no tunner not installed or
> not working. I tried uninstalling back to rollup 1 but MCE will not start.
> With rollup 2 installed I can use most feature except live TV basically I get
> the error no tuner. It was fine this morning before the update, so I assume
> my tv tuner is there.
>
>
> Does anyone have any ideas as to what might have gone wrong. Also how do I
> install new tuner software. The device manager seems to think it is working
> fine.
>
> Alan
 >> Stay informed about: Rollup 2 Error 3 & no Tuner found?? 

That's good to hear Alan B. Let us know how everything is working.
Perhaps it was a corrupt .net install.
 >> Stay informed about: Rollup 2 Error 3 & no Tuner found?? 

You are not alone and it looks like I may need to reload my system from
scracth - ugh!

Ok - I get the message Error 3 - tuner not found when it indeed is installed
and working. In my case I have the hauppauge MCE500 installed which was
working exceptionally well until I did yje update by the book. I even
reloaded the drivers to be sure and all is well.

So sequence of events;
Rollup applied - Even though the restart now window was displayed, I
waited until the disk activity settled down. It seems helpsvc was busy
doing something. When the disks because idle - I rebooted

back to the update and applied the critical patch. rebooted again

started MCE and crash city in this sequence:
Event Type: Error

Event Source: Media Center Guide
Event Category: None
Event ID: 0
Date: 10/14/2005
Time: 8:31:32 PM
User: N/A
Computer: LOUNSBURY_MCE
Description:
Event Info: Guide creation error.
Process: EHShell.exe
Object Name: Media Center Guide

Followed by:
Hanging application ehshell.exe, version 5.1.2715.2773, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Followed by Windows Error 3 and then followed by Registration Component
Error.

Open for ideas at this point as well.

System cConfiguration
Hauppauge WinTV PVR500
Nvidia GeForce FX5200
Nvideo Purevideo DVD drivers
HP 873N

Al

"Alan B" <AlanB RemoveThis @discussions.microsoft.com> wrote in message
news:02B2584F-1736-47AF-A1A7-7C3BA2EEAF13@microsoft.com...
>I ran the rollup 2 and the update. I now have a problem with error code 3.
> when running the set up again MCE tells me that no tunner not installed or
> not working. I tried uninstalling back to rollup 1 but MCE will not start.
> With rollup 2 installed I can use most feature except live TV basically I
> get
> the error no tuner. It was fine this morning before the update, so I
> assume
> my tv tuner is there.
>
>
> Does anyone have any ideas as to what might have gone wrong. Also how do I
> install new tuner software. The device manager seems to think it is
> working
> fine.
>
> Alan
 >> Stay informed about: Rollup 2 Error 3 & no Tuner found?? 

Exact same problem here by the way.

Al


"dopher" <dopher.RemoveThis@discussions.microsoft.com> wrote in message
news:9EC65F96-C013-4DA9-AD12-FF136A84D488@microsoft.com...
> First of all - THANK YOU for helping us. Heres whats up?
>
> I did just what you said and immediatly got an error:
>
> ngen.exe - Entry Point Not Found
> The procedure entry point GetRequestedRuntimeVersion could not be located
> in
> the dynamic link library mscoree.dll
>
> Ho do I "reinstall" this Net Framework?
>
> Again that you sooo much for this time and effort.
>
> Chis(dopher) Williams
> Warwick - RI
>
> "mcedude-2005" wrote:
>
>> Alan and dopher,
>>
>> I am not a .net expert (java is my game) but my best guess would be
>> that based on the .dll listed (google says its Microsoft .NET Runtime
>> Execution Engine) that somehow the .net installation is messed up.
>> The medctrro.exe command should be able to execute without this kind of
>> error. The command I gave worked for my particular issues with rollup
>> 2. You're have a basic problem of not even running ngen (which is a
>> ..net utility that the media center installer needs to run).
>>
>> As a final test, try running
>> "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\ngen.exe" from your
>> command prompt and see if it works. This will list the command line
>> options. If that works, try the /show parameter. This will at least
>> tell you if the ngen command can run. If it can't run, we can be more
>> positive that the .net install is somehow not in a good state.
>>
>> Unfortunately I have no other suggestion except perhaps rolling back
>> the .net stuff and the rollup 2 and trying a reinstall and/or waiting
>> for a solution.
>>
>>
 >> Stay informed about: Rollup 2 Error 3 & no Tuner found?? 

mscoree.dll is a core component of the .NET runtimes. Apparently, you have
a wrong (old) version of this file on your machine. Try reinstalling the
..NET 1.1 runtimes to fix this.

Regards,
--
Robert Schlabbach
e-mail: robert_s.DeleteThis@gmx.net
Berlin, Germany

"dopher" <dopher.DeleteThis@discussions.microsoft.com> wrote in message
news:53C8580C-A093-4802-BAFF-2B62E4162288@microsoft.com...
> As soon as I ran this a dialog popped up:
>
> ngen.exe - Entry Point Not Found
> The procedure entry point GetRequestedRuntimeVersion could not be located
in
> the dynamic link library mscoree.dll
>
> ** also ngen.exe processes with 00 CPU/604K Mem usage load keep
populating
> In the time I wrote this I want from 5 entries to like 10.
>
>
>
> "mcedude-2005" wrote:
>
> > Try the following from a command prompt:
> >
> > - C:\windows\Ehome\medctrro.exe /o RunOnce >nul
> >
> > wait 2 minutes or until CPU/Processor activity in task manager is 0%
> >
> > This should run through the script that media center uses on first boot
> > to install anbd register the components and services. After running,
> > check the file C:\windows\medctroc.Log for error messages at the time
> > you ran the above command. If there are no errors , hit the green
> > button and see if it works.
> >
> >
 >> Stay informed about: Rollup 2 Error 3 & no Tuner found??