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Next: problems with windows logon
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External
Since: Oct 23, 2006
Posts: 1
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(Msg. 1) Posted: Mon Oct 23, 2006 8:43 am
Post subject: RDP Protocol Error - Suspect Colours
Archived from groups: microsoft>public>windowsxp>work_remotely, others (more info?)
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We're having problems with RDP protocol errors when viewing Word
documents featuring our corporate logo. I believe the offending part of
the logo is coloured w. RGB 00 33 33 or 66 66 33. Anyhow the error
message is the ever useful "A protocol error has occured, and this
remote session has been disconnected". No error code provided. Are
there any Windows logging levels that could be activated here to give a
better idea of what's going on?
I've tried playing w. colour depth settings server side, encryption
levels & client side resolution mostly w.o. luck. Reducing client
resolution to paltry 640x480 allows the user to get back in again, to
close the file, but else is pretty much an unworkable solution.
My options as I can see them are:
1. Solve the RDP error
2. Change the template, although all existing documents will still
disconnect users
3. Try another RDP client for Windows.
Any help or advice much appreciated. |
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External
Since: Nov 17, 2006
Posts: 34
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(Msg. 2) Posted: Fri Nov 17, 2006 12:45 pm
Post subject: Re: RDP Protocol Error - Suspect Colours [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Hiya,
Did you ever get to the bottom of this? - I've a site with similar problems
and have reduced colour contents of desktop etc but still have problems (its
not just word either)
Cheers
Wayne.
<andrew.gleeson.RemoveThis@gmail.com> wrote in message
news:1161618190.648386.208420@i42g2000cwa.googlegroups.com...
> We're having problems with RDP protocol errors when viewing Word
> documents featuring our corporate logo. I believe the offending part of
> the logo is coloured w. RGB 00 33 33 or 66 66 33. Anyhow the error
> message is the ever useful "A protocol error has occured, and this
> remote session has been disconnected". No error code provided. Are
> there any Windows logging levels that could be activated here to give a
> better idea of what's going on?
>
> I've tried playing w. colour depth settings server side, encryption
> levels & client side resolution mostly w.o. luck. Reducing client
> resolution to paltry 640x480 allows the user to get back in again, to
> close the file, but else is pretty much an unworkable solution.
>
> My options as I can see them are:
>
> 1. Solve the RDP error
> 2. Change the template, although all existing documents will still
> disconnect users
> 3. Try another RDP client for Windows.
>
> Any help or advice much appreciated.
> |
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External
Since: Nov 17, 2006
Posts: 1
|
(Msg. 3) Posted: Fri Nov 17, 2006 12:45 pm
Post subject: Re: RDP Protocol Error - Suspect Colours [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Hiya,
Did you ever get to the bottom of this? - I've a site with similar problems
and have reduced colour contents of desktop etc but still have problems (its
not just word either)
Cheers
Wayne.
<andrew.gleeson DeleteThis @gmail.com> wrote in message
news:1161618190.648386.208420@i42g2000cwa.googlegroups.com...
> We're having problems with RDP protocol errors when viewing Word
> documents featuring our corporate logo. I believe the offending part of
> the logo is coloured w. RGB 00 33 33 or 66 66 33. Anyhow the error
> message is the ever useful "A protocol error has occured, and this
> remote session has been disconnected". No error code provided. Are
> there any Windows logging levels that could be activated here to give a
> better idea of what's going on?
>
> I've tried playing w. colour depth settings server side, encryption
> levels & client side resolution mostly w.o. luck. Reducing client
> resolution to paltry 640x480 allows the user to get back in again, to
> close the file, but else is pretty much an unworkable solution.
>
> My options as I can see them are:
>
> 1. Solve the RDP error
> 2. Change the template, although all existing documents will still
> disconnect users
> 3. Try another RDP client for Windows.
>
> Any help or advice much appreciated.
> >> Stay informed about: RDP Protocol Error - Suspect Colours |
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External
Since: Nov 17, 2006
Posts: 34
|
(Msg. 4) Posted: Fri Nov 17, 2006 12:45 pm
Post subject: Re: RDP Protocol Error - Suspect Colours [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Hiya,
Did you ever get to the bottom of this? - I've a site with similar problems
and have reduced colour contents of desktop etc but still have problems (its
not just word either)
Cheers
Wayne.
<andrew.gleeson RemoveThis @gmail.com> wrote in message
news:1161618190.648386.208420@i42g2000cwa.googlegroups.com...
> We're having problems with RDP protocol errors when viewing Word
> documents featuring our corporate logo. I believe the offending part of
> the logo is coloured w. RGB 00 33 33 or 66 66 33. Anyhow the error
> message is the ever useful "A protocol error has occured, and this
> remote session has been disconnected". No error code provided. Are
> there any Windows logging levels that could be activated here to give a
> better idea of what's going on?
>
> I've tried playing w. colour depth settings server side, encryption
> levels & client side resolution mostly w.o. luck. Reducing client
> resolution to paltry 640x480 allows the user to get back in again, to
> close the file, but else is pretty much an unworkable solution.
>
> My options as I can see them are:
>
> 1. Solve the RDP error
> 2. Change the template, although all existing documents will still
> disconnect users
> 3. Try another RDP client for Windows.
>
> Any help or advice much appreciated.
> >> Stay informed about: RDP Protocol Error - Suspect Colours |
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External
Since: Nov 17, 2006
Posts: 34
|
(Msg. 5) Posted: Fri Nov 17, 2006 12:45 pm
Post subject: Re: RDP Protocol Error - Suspect Colours [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Hiya,
Did you ever get to the bottom of this? - I've a site with similar problems
and have reduced colour contents of desktop etc but still have problems (its
not just word either)
Cheers
Wayne.
<andrew.gleeson.DeleteThis@gmail.com> wrote in message
news:1161618190.648386.208420@i42g2000cwa.googlegroups.com...
> We're having problems with RDP protocol errors when viewing Word
> documents featuring our corporate logo. I believe the offending part of
> the logo is coloured w. RGB 00 33 33 or 66 66 33. Anyhow the error
> message is the ever useful "A protocol error has occured, and this
> remote session has been disconnected". No error code provided. Are
> there any Windows logging levels that could be activated here to give a
> better idea of what's going on?
>
> I've tried playing w. colour depth settings server side, encryption
> levels & client side resolution mostly w.o. luck. Reducing client
> resolution to paltry 640x480 allows the user to get back in again, to
> close the file, but else is pretty much an unworkable solution.
>
> My options as I can see them are:
>
> 1. Solve the RDP error
> 2. Change the template, although all existing documents will still
> disconnect users
> 3. Try another RDP client for Windows.
>
> Any help or advice much appreciated.
> >> Stay informed about: RDP Protocol Error - Suspect Colours |
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External
Since: Nov 17, 2006
Posts: 34
|
(Msg. 6) Posted: Fri Nov 17, 2006 12:45 pm
Post subject: Re: RDP Protocol Error - Suspect Colours [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Hiya,
Did you ever get to the bottom of this? - I've a site with similar problems
and have reduced colour contents of desktop etc but still have problems (its
not just word either)
Cheers
Wayne.
<andrew.gleeson DeleteThis @gmail.com> wrote in message
news:1161618190.648386.208420@i42g2000cwa.googlegroups.com...
> We're having problems with RDP protocol errors when viewing Word
> documents featuring our corporate logo. I believe the offending part of
> the logo is coloured w. RGB 00 33 33 or 66 66 33. Anyhow the error
> message is the ever useful "A protocol error has occured, and this
> remote session has been disconnected". No error code provided. Are
> there any Windows logging levels that could be activated here to give a
> better idea of what's going on?
>
> I've tried playing w. colour depth settings server side, encryption
> levels & client side resolution mostly w.o. luck. Reducing client
> resolution to paltry 640x480 allows the user to get back in again, to
> close the file, but else is pretty much an unworkable solution.
>
> My options as I can see them are:
>
> 1. Solve the RDP error
> 2. Change the template, although all existing documents will still
> disconnect users
> 3. Try another RDP client for Windows.
>
> Any help or advice much appreciated.
> >> Stay informed about: RDP Protocol Error - Suspect Colours |
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|
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External
Since: Nov 17, 2006
Posts: 34
|
(Msg. 7) Posted: Fri Nov 17, 2006 12:45 pm
Post subject: Re: RDP Protocol Error - Suspect Colours [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Hiya,
Did you ever get to the bottom of this? - I've a site with similar problems
and have reduced colour contents of desktop etc but still have problems (its
not just word either)
Cheers
Wayne.
<andrew.gleeson RemoveThis @gmail.com> wrote in message
news:1161618190.648386.208420@i42g2000cwa.googlegroups.com...
> We're having problems with RDP protocol errors when viewing Word
> documents featuring our corporate logo. I believe the offending part of
> the logo is coloured w. RGB 00 33 33 or 66 66 33. Anyhow the error
> message is the ever useful "A protocol error has occured, and this
> remote session has been disconnected". No error code provided. Are
> there any Windows logging levels that could be activated here to give a
> better idea of what's going on?
>
> I've tried playing w. colour depth settings server side, encryption
> levels & client side resolution mostly w.o. luck. Reducing client
> resolution to paltry 640x480 allows the user to get back in again, to
> close the file, but else is pretty much an unworkable solution.
>
> My options as I can see them are:
>
> 1. Solve the RDP error
> 2. Change the template, although all existing documents will still
> disconnect users
> 3. Try another RDP client for Windows.
>
> Any help or advice much appreciated.
> >> Stay informed about: RDP Protocol Error - Suspect Colours |
|
| Back to top |
|
| |
External
Since: Nov 17, 2006
Posts: 34
|
(Msg. 8) Posted: Fri Nov 17, 2006 12:45 pm
Post subject: Re: RDP Protocol Error - Suspect Colours [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Hiya,
Did you ever get to the bottom of this? - I've a site with similar problems
and have reduced colour contents of desktop etc but still have problems (its
not just word either)
Cheers
Wayne.
<andrew.gleeson DeleteThis @gmail.com> wrote in message
news:1161618190.648386.208420@i42g2000cwa.googlegroups.com...
> We're having problems with RDP protocol errors when viewing Word
> documents featuring our corporate logo. I believe the offending part of
> the logo is coloured w. RGB 00 33 33 or 66 66 33. Anyhow the error
> message is the ever useful "A protocol error has occured, and this
> remote session has been disconnected". No error code provided. Are
> there any Windows logging levels that could be activated here to give a
> better idea of what's going on?
>
> I've tried playing w. colour depth settings server side, encryption
> levels & client side resolution mostly w.o. luck. Reducing client
> resolution to paltry 640x480 allows the user to get back in again, to
> close the file, but else is pretty much an unworkable solution.
>
> My options as I can see them are:
>
> 1. Solve the RDP error
> 2. Change the template, although all existing documents will still
> disconnect users
> 3. Try another RDP client for Windows.
>
> Any help or advice much appreciated.
> >> Stay informed about: RDP Protocol Error - Suspect Colours |
|
| Back to top |
|
| |
External
Since: Nov 17, 2006
Posts: 34
|
(Msg. 9) Posted: Fri Nov 17, 2006 12:45 pm
Post subject: Re: RDP Protocol Error - Suspect Colours [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Hiya,
Did you ever get to the bottom of this? - I've a site with similar problems
and have reduced colour contents of desktop etc but still have problems (its
not just word either)
Cheers
Wayne.
<andrew.gleeson.TakeThisOut@gmail.com> wrote in message
news:1161618190.648386.208420@i42g2000cwa.googlegroups.com...
> We're having problems with RDP protocol errors when viewing Word
> documents featuring our corporate logo. I believe the offending part of
> the logo is coloured w. RGB 00 33 33 or 66 66 33. Anyhow the error
> message is the ever useful "A protocol error has occured, and this
> remote session has been disconnected". No error code provided. Are
> there any Windows logging levels that could be activated here to give a
> better idea of what's going on?
>
> I've tried playing w. colour depth settings server side, encryption
> levels & client side resolution mostly w.o. luck. Reducing client
> resolution to paltry 640x480 allows the user to get back in again, to
> close the file, but else is pretty much an unworkable solution.
>
> My options as I can see them are:
>
> 1. Solve the RDP error
> 2. Change the template, although all existing documents will still
> disconnect users
> 3. Try another RDP client for Windows.
>
> Any help or advice much appreciated.
> >> Stay informed about: RDP Protocol Error - Suspect Colours |
|
| Back to top |
|
| |
External
Since: Nov 17, 2006
Posts: 34
|
(Msg. 10) Posted: Fri Nov 17, 2006 12:45 pm
Post subject: Re: RDP Protocol Error - Suspect Colours [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Hiya,
Did you ever get to the bottom of this? - I've a site with similar problems
and have reduced colour contents of desktop etc but still have problems (its
not just word either)
Cheers
Wayne.
<andrew.gleeson.TakeThisOut@gmail.com> wrote in message
news:1161618190.648386.208420@i42g2000cwa.googlegroups.com...
> We're having problems with RDP protocol errors when viewing Word
> documents featuring our corporate logo. I believe the offending part of
> the logo is coloured w. RGB 00 33 33 or 66 66 33. Anyhow the error
> message is the ever useful "A protocol error has occured, and this
> remote session has been disconnected". No error code provided. Are
> there any Windows logging levels that could be activated here to give a
> better idea of what's going on?
>
> I've tried playing w. colour depth settings server side, encryption
> levels & client side resolution mostly w.o. luck. Reducing client
> resolution to paltry 640x480 allows the user to get back in again, to
> close the file, but else is pretty much an unworkable solution.
>
> My options as I can see them are:
>
> 1. Solve the RDP error
> 2. Change the template, although all existing documents will still
> disconnect users
> 3. Try another RDP client for Windows.
>
> Any help or advice much appreciated.
> >> Stay informed about: RDP Protocol Error - Suspect Colours |
|
| Back to top |
|
| |
External
Since: Nov 17, 2006
Posts: 34
|
(Msg. 11) Posted: Fri Nov 17, 2006 12:45 pm
Post subject: Re: RDP Protocol Error - Suspect Colours [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Hiya,
Did you ever get to the bottom of this? - I've a site with similar problems
and have reduced colour contents of desktop etc but still have problems (its
not just word either)
Cheers
Wayne.
<andrew.gleeson DeleteThis @gmail.com> wrote in message
news:1161618190.648386.208420@i42g2000cwa.googlegroups.com...
> We're having problems with RDP protocol errors when viewing Word
> documents featuring our corporate logo. I believe the offending part of
> the logo is coloured w. RGB 00 33 33 or 66 66 33. Anyhow the error
> message is the ever useful "A protocol error has occured, and this
> remote session has been disconnected". No error code provided. Are
> there any Windows logging levels that could be activated here to give a
> better idea of what's going on?
>
> I've tried playing w. colour depth settings server side, encryption
> levels & client side resolution mostly w.o. luck. Reducing client
> resolution to paltry 640x480 allows the user to get back in again, to
> close the file, but else is pretty much an unworkable solution.
>
> My options as I can see them are:
>
> 1. Solve the RDP error
> 2. Change the template, although all existing documents will still
> disconnect users
> 3. Try another RDP client for Windows.
>
> Any help or advice much appreciated.
> >> Stay informed about: RDP Protocol Error - Suspect Colours |
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| Back to top |
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External
Since: Nov 17, 2006
Posts: 34
|
(Msg. 12) Posted: Fri Nov 17, 2006 12:45 pm
Post subject: Re: RDP Protocol Error - Suspect Colours [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Hiya,
Did you ever get to the bottom of this? - I've a site with similar problems
and have reduced colour contents of desktop etc but still have problems (its
not just word either)
Cheers
Wayne.
<andrew.gleeson.RemoveThis@gmail.com> wrote in message
news:1161618190.648386.208420@i42g2000cwa.googlegroups.com...
> We're having problems with RDP protocol errors when viewing Word
> documents featuring our corporate logo. I believe the offending part of
> the logo is coloured w. RGB 00 33 33 or 66 66 33. Anyhow the error
> message is the ever useful "A protocol error has occured, and this
> remote session has been disconnected". No error code provided. Are
> there any Windows logging levels that could be activated here to give a
> better idea of what's going on?
>
> I've tried playing w. colour depth settings server side, encryption
> levels & client side resolution mostly w.o. luck. Reducing client
> resolution to paltry 640x480 allows the user to get back in again, to
> close the file, but else is pretty much an unworkable solution.
>
> My options as I can see them are:
>
> 1. Solve the RDP error
> 2. Change the template, although all existing documents will still
> disconnect users
> 3. Try another RDP client for Windows.
>
> Any help or advice much appreciated.
> >> Stay informed about: RDP Protocol Error - Suspect Colours |
|
| Back to top |
|
| |
External
Since: Nov 17, 2006
Posts: 34
|
(Msg. 13) Posted: Fri Nov 17, 2006 12:45 pm
Post subject: Re: RDP Protocol Error - Suspect Colours [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Hiya,
Did you ever get to the bottom of this? - I've a site with similar problems
and have reduced colour contents of desktop etc but still have problems (its
not just word either)
Cheers
Wayne.
<andrew.gleeson.TakeThisOut@gmail.com> wrote in message
news:1161618190.648386.208420@i42g2000cwa.googlegroups.com...
> We're having problems with RDP protocol errors when viewing Word
> documents featuring our corporate logo. I believe the offending part of
> the logo is coloured w. RGB 00 33 33 or 66 66 33. Anyhow the error
> message is the ever useful "A protocol error has occured, and this
> remote session has been disconnected". No error code provided. Are
> there any Windows logging levels that could be activated here to give a
> better idea of what's going on?
>
> I've tried playing w. colour depth settings server side, encryption
> levels & client side resolution mostly w.o. luck. Reducing client
> resolution to paltry 640x480 allows the user to get back in again, to
> close the file, but else is pretty much an unworkable solution.
>
> My options as I can see them are:
>
> 1. Solve the RDP error
> 2. Change the template, although all existing documents will still
> disconnect users
> 3. Try another RDP client for Windows.
>
> Any help or advice much appreciated.
> >> Stay informed about: RDP Protocol Error - Suspect Colours |
|
| Back to top |
|
| |
External
Since: Nov 17, 2006
Posts: 34
|
(Msg. 14) Posted: Fri Nov 17, 2006 12:45 pm
Post subject: Re: RDP Protocol Error - Suspect Colours [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Hiya,
Did you ever get to the bottom of this? - I've a site with similar problems
and have reduced colour contents of desktop etc but still have problems (its
not just word either)
Cheers
Wayne.
<andrew.gleeson.TakeThisOut@gmail.com> wrote in message
news:1161618190.648386.208420@i42g2000cwa.googlegroups.com...
> We're having problems with RDP protocol errors when viewing Word
> documents featuring our corporate logo. I believe the offending part of
> the logo is coloured w. RGB 00 33 33 or 66 66 33. Anyhow the error
> message is the ever useful "A protocol error has occured, and this
> remote session has been disconnected". No error code provided. Are
> there any Windows logging levels that could be activated here to give a
> better idea of what's going on?
>
> I've tried playing w. colour depth settings server side, encryption
> levels & client side resolution mostly w.o. luck. Reducing client
> resolution to paltry 640x480 allows the user to get back in again, to
> close the file, but else is pretty much an unworkable solution.
>
> My options as I can see them are:
>
> 1. Solve the RDP error
> 2. Change the template, although all existing documents will still
> disconnect users
> 3. Try another RDP client for Windows.
>
> Any help or advice much appreciated.
> >> Stay informed about: RDP Protocol Error - Suspect Colours |
|
| Back to top |
|
| |
External
Since: Nov 17, 2006
Posts: 34
|
(Msg. 15) Posted: Fri Nov 17, 2006 12:45 pm
Post subject: Re: RDP Protocol Error - Suspect Colours [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Hiya,
Did you ever get to the bottom of this? - I've a site with similar problems
and have reduced colour contents of desktop etc but still have problems (its
not just word either)
Cheers
Wayne.
<andrew.gleeson.TakeThisOut@gmail.com> wrote in message
news:1161618190.648386.208420@i42g2000cwa.googlegroups.com...
> We're having problems with RDP protocol errors when viewing Word
> documents featuring our corporate logo. I believe the offending part of
> the logo is coloured w. RGB 00 33 33 or 66 66 33. Anyhow the error
> message is the ever useful "A protocol error has occured, and this
> remote session has been disconnected". No error code provided. Are
> there any Windows logging levels that could be activated here to give a
> better idea of what's going on?
>
> I've tried playing w. colour depth settings server side, encryption
> levels & client side resolution mostly w.o. luck. Reducing client
> resolution to paltry 640x480 allows the user to get back in again, to
> close the file, but else is pretty much an unworkable solution.
>
> My options as I can see them are:
>
> 1. Solve the RDP error
> 2. Change the template, although all existing documents will still
> disconnect users
> 3. Try another RDP client for Windows.
>
> Any help or advice much appreciated.
> >> Stay informed about: RDP Protocol Error - Suspect Colours |
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