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Teezgaff

External


Since: Apr 16, 2006
Posts: 2



(Msg. 1) Posted: Sun Apr 16, 2006 12:24 pm
Post subject: Network connection problem
Archived from groups: microsoft>public>windowsxp>general (more info?)

Hi all, I'm having a bit of an odd problem.
My computer is being assigned it IP from my router but I can't get on the
net with either IE or Firefox. I have done a virus scan and all the usual
stuff and can't find antthing unusual. the things I've noticed are:
Can't ping my router eventhough it is assigning the IP.
Can't get on net.
Registry mechanic doesn't find any problems.
Xoftspy doesn't detect any Spyware etc.
Mcafee virus scan doesn't find anything.

Is there anything else I should look for? or other software to use?

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Malke

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Since: Apr 24, 2005
Posts: 635



(Msg. 2) Posted: Sun Apr 16, 2006 12:35 pm
Post subject: Re: Network connection problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Teezgaff wrote:

> Hi all, I'm having a bit of an odd problem.
> My computer is being assigned it IP from my router but I can't get on
> the net with either IE or Firefox. I have done a virus scan and all
> the usual stuff and can't find antthing unusual. the things I've
> noticed are: Can't ping my router eventhough it is assigning the IP.
> Can't get on net.
> Registry mechanic doesn't find any problems.
> Xoftspy doesn't detect any Spyware etc.
> Mcafee virus scan doesn't find anything.
>
> Is there anything else I should look for? or other software to use?

Things to try - and as in all troubleshooting, try one thing at a time
and test after each change:

1. Connect your computer directly to the cable/dsl modem. Can you get on
the Internet now? If yes, replace the router. If no, see #2 below.

2. Power cycle the modem and the router. Unplug the modem and unplug the
router. Wait about 30 seconds. Plug the modem back in and after all its
lights are on properly, plug the router in. Now try. If all is well,
fine. If not, see #3 below.

3. If #1 and #2 don't work, call your ISP to see if there are problems
in your area.

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

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Teezgaff

External


Since: Apr 16, 2006
Posts: 2



(Msg. 3) Posted: Sun Apr 16, 2006 12:56 pm
Post subject: Re: Network connection problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks Malke, I have three pc's running thru the router and the other 2 are
working without a problem.
The other unusual thing is when I go onto IE it won't let me open the
options or any other utils from the menu bars. Have tried to reinstall IE
although it says I have a newer version and won't let me. I don't think this
is the problem though as Firefox can't connect either so I presume something
has taken over the connection.
Not sure what else too do.. flummoxed.

"Malke" wrote:

> Teezgaff wrote:
>
> > Hi all, I'm having a bit of an odd problem.
> > My computer is being assigned it IP from my router but I can't get on
> > the net with either IE or Firefox. I have done a virus scan and all
> > the usual stuff and can't find antthing unusual. the things I've
> > noticed are: Can't ping my router eventhough it is assigning the IP.
> > Can't get on net.
> > Registry mechanic doesn't find any problems.
> > Xoftspy doesn't detect any Spyware etc.
> > Mcafee virus scan doesn't find anything.
> >
> > Is there anything else I should look for? or other software to use?
>
> Things to try - and as in all troubleshooting, try one thing at a time
> and test after each change:
>
> 1. Connect your computer directly to the cable/dsl modem. Can you get on
> the Internet now? If yes, replace the router. If no, see #2 below.
>
> 2. Power cycle the modem and the router. Unplug the modem and unplug the
> router. Wait about 30 seconds. Plug the modem back in and after all its
> lights are on properly, plug the router in. Now try. If all is well,
> fine. If not, see #3 below.
>
> 3. If #1 and #2 don't work, call your ISP to see if there are problems
> in your area.
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"
>
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