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Hibernate & Standby hanging

 
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Harald Henkel

External


Since: Jul 18, 2006
Posts: 5



(Msg. 1) Posted: Tue Jul 18, 2006 8:13 am
Post subject: Hibernate & Standby hanging
Archived from groups: microsoft>public>windowsxp>general (more info?)

Hello everybody.

Since yesterday I cannot put my Notebook (Compaq Evo N1950v) into Hibernate
or Standby mode. It simply hangs in eg the "Der Ruhezustand wird vorbereitet"
(Preparing for hibernate) dialog.

Even after minutes, the HD LED flickers sometimes. CTRL-ALT-DEL doesn't do
anything. Mouse still works, even moving the dialog.

This is WinXP SP2 will all patches applied, I think, although I'm not sure
if I already installed the July patches. From the June patches there was one
I held back and installed just yesterday. After that Network didn't work
anymore. After some deinstallation etc. Network worked again, but now
Hibernate (and Standby) don't.

In the office I have a normal Network connected to a DSL router.
At home I have an DSL modem (AT-AR215) connected via USB.

But even if I stop the driver, DSLMON etc. hibernate hangs (I write this
because one reason I found for this problem searching the Net is related to
USB bus).

But before I never had a problem...

Anybody got any idea?

Is the anyway to debug the hibernate process (like boot and shutdown with
ntbtlog.txt) ?

Thanks in advance for any hint,
Harald Henkel

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POP

External


Since: May 27, 2006
Posts: 116



(Msg. 2) Posted: Tue Jul 18, 2006 2:10 pm
Post subject: Re: Hibernate & Standby hanging [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Harald Henkel" <HaraldHenkel.DeleteThis@discussions.microsoft.com> wrote in
message
news:DB0C2503-F38E-4D85-A5A2-7A37988E2B0B@microsoft.com...
> Hello everybody.
>
> Since yesterday I cannot put my Notebook (Compaq Evo N1950v)
> into Hibernate
> or Standby mode. It simply hangs in eg the "Der Ruhezustand
> wird vorbereitet"
> (Preparing for hibernate) dialog.
>
> Even after minutes, the HD LED flickers sometimes. CTRL-ALT-DEL
> doesn't do
> anything. Mouse still works, even moving the dialog.
>
> This is WinXP SP2 will all patches applied, I think, although
> I'm not sure
> if I already installed the July patches. From the June patches
> there was one
> I held back and installed just yesterday. After that Network
> didn't work
> anymore. After some deinstallation etc. Network worked again,
> but now
> Hibernate (and Standby) don't.
>
> In the office I have a normal Network connected to a DSL
> router.
> At home I have an DSL modem (AT-AR215) connected via USB.
>
> But even if I stop the driver, DSLMON etc. hibernate hangs (I
> write this
> because one reason I found for this problem searching the Net
> is related to
> USB bus).
>
> But before I never had a problem...
>
> Anybody got any idea?
>
> Is the anyway to debug the hibernate process (like boot and
> shutdown with
> ntbtlog.txt) ?
>
> Thanks in advance for any hint,
> Harald Henkel
>

Use Google to locate a copy of Microsoft's BootVis.msi. It will
not only analyze the situaiton but also has an "optimize" feature
that sometimes takes care of such issues.

Pop`

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Harald Henkel

External


Since: Jul 18, 2006
Posts: 5



(Msg. 3) Posted: Tue Jul 18, 2006 2:15 pm
Post subject: Re: Hibernate & Standby hanging [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hello POP,

thanks for your reply.

I downloaded and installed that tool and tried to do an Hibernate & Resume
Trace, but since the computer hangs, I have to switch it off and reboot
afterwards.

When I tried to start the BootVis tool after reboot the first time, it told
me that it could not find the .bin file and exited. When starting for the
second time, it started normally but of course didn't show anything.

So, either I did something wrong when initiating the trace or the tool
doesn't work if the hibernation hangs and the PC has to be rebootet.

BTW1, shutting down works without problem.

BTW2, is this the right newsgroup for this kind of problem?

With kind regards,
Harald Henkel

"POP" schrieb:

>
> "Harald Henkel" <HaraldHenkel.DeleteThis@discussions.microsoft.com> wrote in
> message
> news:DB0C2503-F38E-4D85-A5A2-7A37988E2B0B@microsoft.com...
> > Hello everybody.
> >
> > Since yesterday I cannot put my Notebook (Compaq Evo N1950v)
> > into Hibernate
> > or Standby mode. It simply hangs in eg the "Der Ruhezustand
> > wird vorbereitet"
> > (Preparing for hibernate) dialog.
> >
> > Even after minutes, the HD LED flickers sometimes. CTRL-ALT-DEL
> > doesn't do
> > anything. Mouse still works, even moving the dialog.
> >
> > This is WinXP SP2 will all patches applied, I think, although
> > I'm not sure
> > if I already installed the July patches. From the June patches
> > there was one
> > I held back and installed just yesterday. After that Network
> > didn't work
> > anymore. After some deinstallation etc. Network worked again,
> > but now
> > Hibernate (and Standby) don't.
> >
> > In the office I have a normal Network connected to a DSL
> > router.
> > At home I have an DSL modem (AT-AR215) connected via USB.
> >
> > But even if I stop the driver, DSLMON etc. hibernate hangs (I
> > write this
> > because one reason I found for this problem searching the Net
> > is related to
> > USB bus).
> >
> > But before I never had a problem...
> >
> > Anybody got any idea?
> >
> > Is the anyway to debug the hibernate process (like boot and
> > shutdown with
> > ntbtlog.txt) ?
> >
> > Thanks in advance for any hint,
> > Harald Henkel
> >
>
> Use Google to locate a copy of Microsoft's BootVis.msi. It will
> not only analyze the situaiton but also has an "optimize" feature
> that sometimes takes care of such issues.
>
> Pop`
>
>
>
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dhshultz

External


Since: Jan 03, 2007
Posts: 1



(Msg. 4) Posted: Wed Jan 03, 2007 2:42 am
Post subject: RE: Hibernate & Standby hanging [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks - the MS Hotfix solved my problem (I hope that yours will be solved,
too).

"Alan" wrote:

> I was hoping that would be my problem as well, but it wasn't and the computer
> continues to crash whenever I use hotkeys or power manager to go into either
> standby or hibernate.
>
> Microsoft phone help was quite willing to get me the hotfix if I called in
> with the particular identifying article, even though I have OEM windows from
> Toshiba. Unfortunately I misplaced the microsoft service phone number, but
> Toshiba gave it to me and I'll bet Dell can get it for you.
>
> Good luck,
>
> Alan
>
>
> .10
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