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Janet M

External


Since: Oct 26, 2006
Posts: 1



(Msg. 1) Posted: Thu Oct 26, 2006 5:29 pm
Post subject: Help and Support Center problems
Archived from groups: microsoft>public>windowsxp>security_admin (more info?)

After installing SP2, Help and Support Center pages have XOX on them instead
of who knows what text. Also, + signs are missing. Clicking on links does
nothing. Clicking on related topics gives error "cannot display page". Have
reset reg key 1400 value to 0 but this causes my downloaded games to not work
correctly. Any ideas on how to fix this and still have everything work
properly?

 >> Stay informed about: Help and Support Center problems 
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Ted Zieglar

External


Since: Aug 02, 2006
Posts: 659



(Msg. 2) Posted: Thu Oct 26, 2006 8:44 pm
Post subject: Re: Help and Support Center problems [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Certain configurations were affected in this way after upgrading to SP
2. In the cause of improved security, Microsoft unintentionally ended up
breaking Help and Support in certain cases. Personally, the improved
security of SP 2 was more important to me.

At the time, several workarounds were suggested to take care of this
problem. There was no one solution that did the trick for everyone. I'll
tell you what worked for me, which may not work for you. A web search
should find some other suggestions that worked for other people.

In my case, I simply changed the location of Temporary Internet Files,
rebooted, changed Temporary Internet Files back to its original
location, rebooted, and, voila, problem solved.

If this sounds crazy...well, you can't argue with success.

---
Ted Zieglar
"Backup is a computer user's best friend."

Janet M wrote:
> After installing SP2, Help and Support Center pages have XOX on them instead
> of who knows what text. Also, + signs are missing. Clicking on links does
> nothing. Clicking on related topics gives error "cannot display page". Have
> reset reg key 1400 value to 0 but this causes my downloaded games to not work
> correctly. Any ideas on how to fix this and still have everything work
> properly?

 >> Stay informed about: Help and Support Center problems 
Back to top
Login to vote
Ted Zieglar

External


Since: Aug 02, 2006
Posts: 659



(Msg. 3) Posted: Thu Oct 26, 2006 8:44 pm
Post subject: Re: Help and Support Center problems [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Certain configurations were affected in this way after upgrading to SP
2. In the cause of improved security, Microsoft unintentionally ended up
breaking Help and Support in certain cases. Personally, the improved
security of SP 2 was more important to me.

At the time, several workarounds were suggested to take care of this
problem. There was no one solution that did the trick for everyone. I'll
tell you what worked for me, which may not work for you. A web search
should find some other suggestions that worked for other people.

In my case, I simply changed the location of Temporary Internet Files,
rebooted, changed Temporary Internet Files back to its original
location, rebooted, and, voila, problem solved.

If this sounds crazy...well, you can't argue with success.

---
Ted Zieglar
"Backup is a computer user's best friend."

Janet M wrote:
> After installing SP2, Help and Support Center pages have XOX on them instead
> of who knows what text. Also, + signs are missing. Clicking on links does
> nothing. Clicking on related topics gives error "cannot display page". Have
> reset reg key 1400 value to 0 but this causes my downloaded games to not work
> correctly. Any ideas on how to fix this and still have everything work
> properly?
 >> Stay informed about: Help and Support Center problems 
Back to top
Login to vote
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