HP Deskjet F380 - Data Invalid Install Problem

Hello,

I am currently attempting to install a HP Deskjet F380 and managed to
install the printer device but continue to get a problem when
installing the driver for the scanner.

The error I get is when I attempt to install the device through device
manager and after asking it to search the CD provided with the hardware
I am alerted that there was a problem installing the hardware and that
an error occuredduring the installation of the device with the
explanation of "The data is invalid".

I am installing the printer into an Windows XP SP2 Home Edition
computer. I have tried the drivers on the HP website and they cause the
same issue.

Can anybody please help?

Many thanks in advance,

Phil

charli b wrote:
> <PhilBray RemoveThis @gmail.com> wrote in message news:1160920190.573340.251520@e3g2000cwe.googlegroups.com...
> > Hello,
> >
> > I am currently attempting to install a HP Deskjet F380 and managed to
> > install the printer device but continue to get a problem when
> > installing the driver for the scanner.
> >
> > The error I get is when I attempt to install the device through device
> > manager and after asking it to search the CD provided with the hardware
> > I am alerted that there was a problem installing the hardware and that
> > an error occuredduring the installation of the device with the
> > explanation of "The data is invalid".
> >
> > I am installing the printer into an Windows XP SP2 Home Edition
> > computer. I have tried the drivers on the HP website and they cause the
> > same issue.
> >
> > Can anybody please help?
> >
> > Many thanks in advance,
> >
> > Phil
> >
>
> hi phil.
> have you tried installing with the printer connected and also tried installing without the printer connected.?

Hi Charli,

Thanks for the response.

I have tried both yes and the actual installer for the printer tells
you when to plug in the device.