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(Msg. 1) Posted: Fri Jun 16, 2006 4:37 pm
Post subject: For Experts Only--explorer.exe problems
SOoo.....I am a very saavy XP user (for example I can use regedit, msconfig, know about half open connections etc etc) I also know all about spyware, adware, HJT logs, tweaking etc etc, but for some reason I am still having a problem with my system that I cant get to the bottom of! I am using XP SP2 with all updates (including those damn security updates, which I think might be the root of my problem, but you tell me)
The main problem is explorer.exe "crashing" though not in the usual sense. I am a manic F5 presser (I dont know where that came from) and also love the right click --> refresh... however, occasionally I will right click and the menu will be completely unusable...also, any open programs, like Firefox for example will, how can I explain this, "embed" themselves onto the explorer background when I try to close them, if that makes sense. I then have to use Ctrl-Alt-Delete or Ctrl-Shift-Esc (SIDE NOTE----whats the actual difference between those key combos???) to end and restart explorer.exe and then everything is back to normal for a couple hours, till it happens again. Any ideas anyone?? I read something about a recent security update causing problems with NVidia and certain 3rd party software (of which I have both and plenty) so maybe thats it, but I just installed a couple new security updates and MS did mention something about correcting the aforementioned problem with a new update, maybe they still havent, and thats my problem?? Anyway, whatever help or ideas will be greatly appreciated, stupid newb answers like "run a spyware check" etc etc will be ignored! (since I have done all that and my HJT log is immaculate and WinPatrol Plus looks good too!!!)

Something else just popped into my head....why is it that when I move a 2GB movie file (for example) to another folder and refresh while looking at the previous folder the file suddenly reappears and stays there (albeit unusable) until I restart?? Also an explorer problem? Or related??


Thanks a million!!
Alex Yeah Yeah Dyce

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Sparda




Joined: Jun 27, 2005
Posts: 1983



(Msg. 2) Posted: Fri Jun 16, 2006 6:23 pm
Post subject: Re: For Experts Only--explorer.exe problems [Login to view extended thread Info.]
The diffrance between ctrl+alt+del and ctrl+shift+esc is that ctrl+alt+del will open the control alt delete menu and ctrl+shit+ecp opens task manager.

Might be a bad explorer extension, try disabling a few non-defult extensions with http://www.nirsoft.net/utils/shexview.html (shexview).

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(Msg. 3) Posted: Fri Jun 16, 2006 6:44 pm
Post subject: Re: For Experts Only--explorer.exe problems [Login to view extended thread Info.]
okay....when I press ctrl-alt-del and ctrl-shft-esc. I see the same thing! Maybe a more **exact** explanation?? As far as the shell extensions...I am gonna try disabling them one by one and see if that corrects the problem...I dont know if the right clicking is the cause or just the way that I notice that something isnt right....anyway, thanks for the nfo, shellex is added to my folder with diagnostic progs, like autoruns, HJT, etc!

Danke!
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Sparda




Joined: Jun 27, 2005
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(Msg. 4) Posted: Fri Jun 16, 2006 6:49 pm
Post subject: Re: For Experts Only--explorer.exe problems [Login to view extended thread Info.]
I foyu don't get the control alt delete menu then you have welcome screen enabled and should disable it for the following reasons:

1) It's pointless
2) The control alt delete menu is usfull for exscaping crashed full screen programs.
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(Msg. 5) Posted: Sun Jun 18, 2006 5:52 am
Post subject: Re: For Experts Only--explorer.exe problems [Login to view extended thread Info.]
This last post interested me as I wasn't aware of the difference between the two menus so I disabled the welcome screen. For me, personally, however the only option I am likely to use on the ctl/alt/del menu is to run the task manager (which I use a lot). Also, I now always get the password/logon request (which I also don't use) instead of the welcome screen. So, for me anyway, it's back to the old way.
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(Msg. 6) Posted: Mon Jun 19, 2006 2:53 pm
Post subject: Re: For Experts Only--explorer.exe problems [Login to view extended thread Info.]
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(Msg. 7) Posted: Mon Jun 19, 2006 4:25 pm
Post subject: Re: For Experts Only--explorer.exe problems [Login to view extended thread Info.]
Start
Control Panel
User Accounts
Change the Way Users Log on or Off
Click Cancel on the popup about FastSwitching
Remove the tick from "Use Welcome Screen"
Job done - just close the open windows.
When you start the computer you will be prompted for a password. If you don't use one (like me) just hit enter and it will boot up normally.
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(Msg. 8) Posted: Mon Jun 19, 2006 6:20 pm
Post subject: Re: For Experts Only--explorer.exe problems [Login to view extended thread Info.]
okay thanks, i am interested in the answer to the crtl-alt-del/ctrl-shift-esc mystery!

But back to my original problem, Sparda, I tried using ShellExView to solve this strange explorer.exe glitch, but to no avail. I started by disabling all non MS context menu handlers, and the problem still keeps popping up. Im just not sure if the right click is the cause or just a sign that I have a problem. So Im back to the drawing board. Does anyone have any other ideas? Just to reiterate, everything will be fine, then when I close a program or folder, the folder will close but will "embed" itself on to the desktop in the last position it was in on my desktop (as if my background pic all of a sudden contains a folder in it), and on top of that, right clicking will bring up the appropriate right click menu, but none of the options will be highlight-able. Then I close explorer.exe in the task manager, reopen it in the task manager, and everything will be back to normal until it happens again.

I would really appreciate some help!!!
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(Msg. 9) Posted: Tue Jun 20, 2006 2:40 am
Post subject: Re: For Experts Only--explorer.exe problems [Login to view extended thread Info.]
Hello,

Perhaps if you posted a detailed description of the computer's hardware and software which runs in the background (for example, a HijackThis Log file), then more of the forum's members could help you further troubleshoot the problem.

Regards,

Aryeh Goretsky
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(Msg. 10) Posted: Tue Jun 20, 2006 8:44 am
Post subject: Re: For Experts Only--explorer.exe problems [Login to view extended thread Info.]
Sounds like a plan...


Logfile of HijackThis v1.99.1
Scan saved at 2:41:53 PM, on 6/20/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5296.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
D:\Programme\Nero 7\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\Programme\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Programme\Gemeinsame Dateien\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\oodag.exe
C:\Programme\FRITZ!DSL\Awatch.exe
C:\WINDOWS\system32\LVCOMSX.EXE
D:\Programme\Logitech\Video\LogiTray.exe
C:\Programme\HP\hpcoretech\hpcmpmgr.exe
C:\Programme\Google\Google Desktop Search\GoogleDesktop.exe
C:\Programme\Google\Google Desktop Search\GoogleDesktopIndex.exe
D:\Programme\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Programme\Cyberlink\Shared files\RichVideo.exe
D:\Programme\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\Programme\Hard Drive Inspector\HDInspector.exe
D:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
D:\Programme\SlySoft\AnyDVD\AnyDVD.exe
D:\PROGRA~1\LAVASOFT\AD-AWA~2\Ad-Watch.exe
D:\Programme\Atomic Alarm Clock\AtomicAlarmClock.exe
D:\Programme\Bodrag\RAM Booster Expert\RAMBooster.exe
C:\Programme\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\HDDSvc.exe
C:\Programme\Google\Google Desktop Search\GoogleDesktopDisplay.exe
D:\Programme\HP\Digital Imaging\bin\hpqtra08.exe
C:\Programme\Google\Google Desktop Search\GoogleDesktopCrawl.exe
D:\Programme\BinarySense\HDDlife\HDDlifePro.exe
D:\Programme\SpeedFan\speedfan.exe
C:\Programme\Gemeinsame Dateien\PCSuite\Services\ServiceLayer.exe
D:\Programme\Logitech\Video\FxSvr2.exe
D:\Programme\Mozilla Firefox\firefox.exe
P:\Stuff\HJT et al\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Programme\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [AWatch] C:\Programme\FRITZ!DSL\Awatch.exe
O4 - HKLM\..\Run: [NVRTCLK] C:\WINDOWS\system32\NVRTCLK\NVRTClk.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] D:\Programme\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] D:\Programme\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Programme\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Programme\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [HP Software Update] D:\Programme\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [WinPatrol] D:\Programme\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [HDInspector.exe] D:\Programme\Hard Drive Inspector\HDInspector.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] D:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [AnyDVD] D:\Programme\SlySoft\AnyDVD\AnyDVD.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] D:\Programme\Logitech\Video\ManifestEngine.exe boot
O4 - HKCU\..\Run: [AWMON] "D:\PROGRA~1\LAVASOFT\AD-AWA~2\Ad-Watch.exe"
O4 - HKCU\..\Run: [SkinClock] D:\Programme\Atomic Alarm Clock\AtomicAlarmClock.exe
O4 - HKCU\..\Run: [RAM Booster Expert] "D:\Programme\Bodrag\RAM Booster Expert\RAMBooster.exe" /start
O4 - Startup: Adobe Gamma.lnk = C:\Programme\Gemeinsame Dateien\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: HDDlife.lnk = D:\Programme\BinarySense\HDDlife\HDDlifePro.exe
O4 - Startup: SpeedFan.lnk = D:\Programme\SpeedFan\speedfan.exe
O4 - Startup: Versatel.lnk = ?
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = D:\Programme\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Programme\Microsoft Office\Office10\OSA.EXE
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - https://scan.safety.live.com/resource/download/scanner/en-us/wlscbase3401.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1137878546307 (http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/...eb_site)
O17 - HKLM\System\CCS\Services\Tcpip\..\{0970F3E0-34B5-4C57-8232-9D499D517D3B}: NameServer = 212.7.148.65 212.7.148.97
O17 - HKLM\System\CCS\Services\Tcpip\..\{C7D6DEA8-A3B4-4CD0-A006-5B91EA5CB5AD}: NameServer = 192.168.122.252,192.168.122.253
O17 - HKLM\System\CS2\Services\Tcpip\..\{0970F3E0-34B5-4C57-8232-9D499D517D3B}: NameServer = 212.7.148.65 212.7.148.97
O20 - AppInit_DLLs: , C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,wbsys.dll C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: WBSrv - D:\PROGRA~1\STARDOCK\OBJECT~1\WINDOW~1\wbsrv.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Programme\Gemeinsame Dateien\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - D:\Programme\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: AVM FRITZ!web Routing Service (de_serv) - AVM Berlin - C:\Programme\Gemeinsame Dateien\AVM\de_serv.exe
O23 - Service: HDD Information Service (HDDSvc) - AltrixSoft (http://www.altrixsoft.com/) - C:\WINDOWS\system32\HDDSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programme\Gemeinsame Dateien\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - D:\Programme\Nero 7\InCD\InCDsrv.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Programme\Cyberlink\Shared files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programme\Gemeinsame Dateien\PCSuite\Services\ServiceLayer.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - D:\Programme\TuneUp Utilities 2006\WinStylerThemeSvc.exe

I am thinking this might either be related to the HP/Security Update problem or maybe just a general problem with WindowBlinds and explorer.exe Still any suggestions will be duly noted!
Thanks again guys (and gals)
Alex
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