Driver Installation Issues

Hello,

I've recently begun to have problems getting drivers installed. I'm using
WinXP Pro SP2. When I forst had the issue, I was trying tio install my
Minolta Scan Elite II scanner. I follwed the installation instructions to the
letter (installed software/drivers before plugging in the scanner) and
rebooted. The Found New Hardare wizard came up but it can't find the drivers.
I tried to manually point to them but it still can't find them. This is
happening with for both the USB2 & Firewire connections.

The odd thing is that I can get the scanner installed on another machine
(using both the USB2 & Firewire connections) that is also running WinXP Pro
SP2.

Installation of the scanner is not the only problem. I've tried installing
an external hard drive that is in enclosure. The enclosure had both USB2 &
Firewire ports. It installs using the USB2 connection but the system cannot
find a driver when I try to connect using the Firewire port. As before, the
Found New Hardware wizard reconizes the new hardware but can't find the
driver.

I've never had these issues until fairly recently. Could an update from the
Windows Update site messed something up?

Thanks!
Lyle

Hi,

I have been having the same issue as you since I have updated my XP version
to SP2. since then my digital camera driver cannot be installed even when the
correct path is prompt.
The same problem appears with any other external devise, whether there are
HUBS, card reader, webcams, etc.
I was advised to unistall all the drivers, reboot and the problem wuold be
fixed as XP was supposed to identify the drivers and reinstall them. The only
result I achieved was to lose the mouse as well as any other devise connected
to the hub.

Luckily I have a cordless mouse which is allowing me to write this message.

A friend of mine had a look and thinks the problem may resides in missing
dll files in the registry.
Any suggestions are more than welcomed!
please help!

Melissa


"LyleP" wrote:

> Hello,
>
> I've recently begun to have problems getting drivers installed. I'm using
> WinXP Pro SP2. When I forst had the issue, I was trying tio install my
> Minolta Scan Elite II scanner. I follwed the installation instructions to the
> letter (installed software/drivers before plugging in the scanner) and
> rebooted. The Found New Hardare wizard came up but it can't find the drivers.
> I tried to manually point to them but it still can't find them. This is
> happening with for both the USB2 & Firewire connections.
>
> The odd thing is that I can get the scanner installed on another machine
> (using both the USB2 & Firewire connections) that is also running WinXP Pro
> SP2.
>
> Installation of the scanner is not the only problem. I've tried installing
> an external hard drive that is in enclosure. The enclosure had both USB2 &
> Firewire ports. It installs using the USB2 connection but the system cannot
> find a driver when I try to connect using the Firewire port. As before, the
> Found New Hardware wizard reconizes the new hardware but can't find the
> driver.
>
> I've never had these issues until fairly recently. Could an update from the
> Windows Update site messed something up?
>
> Thanks!
> Lyle