Almost a week, and not a single bite. Have I presented the question in a
confusing way? Have I not given enough information? If I need to provide more
info, or if I have not been clear, please let me know so I can clarify my
problem. I am hoping to clear this very unusual problem up for my client, and
cannot seem to find an answer.
Thank you,
Hank Lambert
"Hank Lambert" wrote:
> I have a client who is not computer savy. He is, however, a ceo. About two
> weeks ago, he complained about a password problem. I checked it out, and the
> problem is that when he goes to access his "My Documents" folder, which he
> does many times a day, he is presented with the passport password dialog box
> requesting him to put in his passport password to proceed. He clicks on
> cancel and the box dissappears, and he can proceed to his "My Documents"
> folder. He does not have a passport account, nor does he even know what one
> is. The folder is not shared, and they are running a workgroup with a Windows
> 2003 server as a file server. I have researched this through Microsoft's KB
> as well as Google, and I cannot find anything on this. If anyone has any info
> on how I can disable this, I would greatly appreciate it. My client is
> getting more irritated, and I am at a loss.
>
> Thank you,
>
> Hank Lambert, CCNA
> Network Technician
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