"mgbuyer" <mgbuyer.DeleteThis@discussions.microsoft.com> wrote in message
news:60D771C2-BEF9-422C-BB0C-576AF636E277@microsoft.com...
> I have a Dell 4100. I upgraded from Windows ME to Windows XP Home. Then I
> installed a Sony DVD/CD Rewriteable drive (DRU-830A). The computer does not
> recognize it. After attemp[ting to load the Neor software, I selected eject
> and both drives (old CD and new dvd drive) opened up. The computer does not
> recognize them as separate drives. Not sure what the fix is. have read scores
> of comments on this website with no relief yet. If I find a fix I will come
> back and post it.
The "both doors opening" thing suggests a cabling
or incorrect jumper configuration on the back of the drives issue.
Try a different cable and carefully check the correct
positioning of the jumper links on the back of the drive
(MASTER/SLAVE).
>
> "Samanalaya" wrote:
>
> > The driver may be corrupted or missing [Code 39] I have tryed uninstalling
> > and installing it, I even tryed restoring it. This happened after I
> > uninstalled Nero6. The Drive opens and closes ok, but I cannot play any cd
> > ordvd on it. I cannot see it in My Computer >> Stay informed about: DVD Drives 
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