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obleyo

External


Since: Feb 07, 2008
Posts: 3



(Msg. 1) Posted: Fri Feb 08, 2008 12:16 am
Post subject: system restore
Archived from groups: microsoft>public>windowsxp>general (more info?)

I have a trojan virus that McAfee cannot completely remove and it has
affected system restore. I was attempting to turn off system restore to do a
scan in DOS mode, but I received a message "system restore encountered an
error trying to enable/disable one or more drives. restart computer and try
again." I restarted but the same happened. I am not able to use system
restore and I believe the virus is causing the problem. Any thoughts?

--
JS

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kim

External


Since: Aug 23, 2007
Posts: 10



(Msg. 2) Posted: Fri Feb 08, 2008 2:39 pm
Post subject: Re: system restore [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Boot into safe mode and try from there.

"obleyo" <obleyo.TakeThisOut@discussions.microsoft.com> wrote in message
news:49B043FE-4008-4B10-811D-3D5CB7A5DDC8@microsoft.com...
>I have a trojan virus that McAfee cannot completely remove and it has
> affected system restore. I was attempting to turn off system restore to
> do a
> scan in DOS mode, but I received a message "system restore encountered an
> error trying to enable/disable one or more drives. restart computer and
> try
> again." I restarted but the same happened. I am not able to use system
> restore and I believe the virus is causing the problem. Any thoughts?
>
> --
> JS

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obleyo

External


Since: Feb 07, 2008
Posts: 3



(Msg. 3) Posted: Fri Feb 08, 2008 2:39 pm
Post subject: Re: system restore [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Okay so I booted in safe mode and still was not able to turn off system
restore nor am I able to even restore anything. System Restore is not
responding and the message in the restore window says "There are no available
restore points". I ran a DOS scan and it reported no viruses, but that I
think is because it can not access system restore where the virus seems to
be? How do I proceed? Please help.

The virus, by the way, has left an icon in my taskbar that is continually
flashing and when I right or left click on it I am taken to a web page for a
fake viroprotection site. I can not delete the icon. It also causes the
system to redirect my cursor away from where I am writing every 5 minutes or
so, so that I have to click back in the area where I am writing to bring the
cursor back.
--
JS


"kim" wrote:

> Boot into safe mode and try from there.
>
> "obleyo" <obleyo.DeleteThis@discussions.microsoft.com> wrote in message
> news:49B043FE-4008-4B10-811D-3D5CB7A5DDC8@microsoft.com...
> >I have a trojan virus that McAfee cannot completely remove and it has
> > affected system restore. I was attempting to turn off system restore to
> > do a
> > scan in DOS mode, but I received a message "system restore encountered an
> > error trying to enable/disable one or more drives. restart computer and
> > try
> > again." I restarted but the same happened. I am not able to use system
> > restore and I believe the virus is causing the problem. Any thoughts?
> >
> > --
> > JS
>
>
>
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