Okay so I booted in safe mode and still was not able to turn off system
restore nor am I able to even restore anything. System Restore is not
responding and the message in the restore window says "There are no available
restore points". I ran a DOS scan and it reported no viruses, but that I
think is because it can not access system restore where the virus seems to
be? How do I proceed? Please help.
The virus, by the way, has left an icon in my taskbar that is continually
flashing and when I right or left click on it I am taken to a web page for a
fake viroprotection site. I can not delete the icon. It also causes the
system to redirect my cursor away from where I am writing every 5 minutes or
so, so that I have to click back in the area where I am writing to bring the
cursor back.
--
JS
"kim" wrote:
> Boot into safe mode and try from there.
>
> "obleyo" <obleyo.DeleteThis@discussions.microsoft.com> wrote in message
> news:49B043FE-4008-4B10-811D-3D5CB7A5DDC8@microsoft.com...
> >I have a trojan virus that McAfee cannot completely remove and it has
> > affected system restore. I was attempting to turn off system restore to
> > do a
> > scan in DOS mode, but I received a message "system restore encountered an
> > error trying to enable/disable one or more drives. restart computer and
> > try
> > again." I restarted but the same happened. I am not able to use system
> > restore and I believe the virus is causing the problem. Any thoughts?
> >
> > --
> > JS
>
>
> >> Stay informed about: system restore