"ladylibra53" wrote:
> hello I received an c:\windows\system32\wvUmmMca.dll error message and i dont
> know how to get rid of it.
> Also im unable to connect to the internet i have no options to view any type
> of connection my network is missing. Can someone please help
>
> Thanks
> --
> ladylibra
Hi,
Firs, try to remove the entry from starting up by doing this:
Click Start >> Control Panel >> Add/Remove Programs look for a third-party
toolbar or a non system programs. if you are not sure leave this step and
move to the next one:
Click Start >> Click Run command and type in:
regedit click [OK] and locate this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in
the right pane/window and remove the entry for it
"C:\Windows\System32\wvUmmMca.dll"
and also this key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run = look in
the right pane/window and remove the entry for it
"C:\Windows\System32\wvUmmMca.dll"
Then Run disk clean up by right click on the C:\ drive and select properties
and under General Tab click on Disk Clean up and make sure to check all
check boxes then click [OK] torun the clean up tool.
Then open the Run command and type these commands to connect and download
the tools below:
Run >> Type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [oK]
netsh winsock reset click [Ok]
Reboot your machine and try to connect, does it help?
If you can't try to download the software from the machine you sent the
message from on a removable Storgae and install it then run a COMPLETE scan.
Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Download and Update SuperAntispyware and run a complete scan - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html
If you wish to send me your Hijackthis log I will be happy to help you
further or send to one of many forums on the internet!
Download Hijackthis and send me the log.
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
my address is : to_you_ross(at remove this and repalce with the
obvious)yahoo.co.uk ( _ is underscore)
Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com/download/builds/downloading-slim
Run Disk Clean Up on your Drive.
HTH,
nass
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