Windows XP Reinstall

5jg.DeleteThis@cox.net wrote:

>My Dell Laptop's Windows XP Home Edition operating system has become
>corrupted and I can only boot in the safe mode. Windows XP was
>preinstalled and I am uncertain that I was supplied a backup copy. A
>Dell backup installed programs CD, when opened, does not specifically
>identify a backup XP, but there is hope. Running the CD produces the
>following message, "The windows installer service could not be
>assessed. This can occur if you are running Windows in Safe Mode. ..."
>
>
>Do I have to purchase a new XP CD and accept the possible problem about
>it being an earlier version or is there another solution?

You probably should have had 2 CDs, one for Windows XP and the one you
do have with the additional installed programs.

It is also possible that your computer has the Windows XP installation
files in a hidden partition on the hard drive. Contact Dell Tech
Support, using the Service Tag number from the sticker on the bottom
ot the laptop, and they should be able to give you specific
information and instructions. And if you do require a replacement CD
then you will have to obtain that from Dell.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 >> Stay informed about: Windows XP Reinstall 

Watch the screen when the system reboots. If I recall it will state (upper
right corner of screen) F2 for Setup, F# for Utilty or something. This
should place you in the Dell Recovery partition and menu.

"Ron Martell" <ron.martell.RemoveThis@gmail.com> wrote in message
news:te09n2d7lh05tqg7hmrrua58va0obv0eh2@4ax.com...
> 5jg.RemoveThis@cox.net wrote:
>
>>My Dell Laptop's Windows XP Home Edition operating system has become
>>corrupted and I can only boot in the safe mode. Windows XP was
>>preinstalled and I am uncertain that I was supplied a backup copy. A
>>Dell backup installed programs CD, when opened, does not specifically
>>identify a backup XP, but there is hope. Running the CD produces the
>>following message, "The windows installer service could not be
>>assessed. This can occur if you are running Windows in Safe Mode. ..."
>>
>>
>>Do I have to purchase a new XP CD and accept the possible problem about
>>it being an earlier version or is there another solution?
>
> You probably should have had 2 CDs, one for Windows XP and the one you
> do have with the additional installed programs.
>
> It is also possible that your computer has the Windows XP installation
> files in a hidden partition on the hard drive. Contact Dell Tech
> Support, using the Service Tag number from the sticker on the bottom
> ot the laptop, and they should be able to give you specific
> information and instructions. And if you do require a replacement CD
> then you will have to obtain that from Dell.
>
> Good luck
>
> Ron Martell Duncan B.C. Canada
> --
> Microsoft MVP (1997 - 2006)
> On-Line Help Computer Service
> http://onlinehelp.bc.ca
> Syberfix Remote Computer Repair
>
> "Anyone who thinks that they are too small to make a difference
> has never been in bed with a mosquito."
 >> Stay informed about: Windows XP Reinstall