Windows XP Pro and Norton Antivirus 2005

External Since: Jan 29, 2007 Posts: 1

Whenever I try and access any document in Word, I get the following
pop-up message "Norton Antivirus 2005 does not support the Repair
feature, please uninstall and reinstall". I checked out the Norton
page but there's nothing to help me get rid of the message or what it
even means. Similarly with the Microsoft knowledge page, there's
nothing that will help. Anybody know how to get rid of the message or
even which has to be reinstalled - XP, Norton?

Cheers
Brian
Brisbane, Australia

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Brian Parkin

External Since: Nov 01, 2005 Posts: 4098

Brian Parkin wrote:
> Whenever I try and access any document in Word, I get the following
> pop-up message "Norton Antivirus 2005 does not support the Repair
> feature, please uninstall and reinstall". I checked out the Norton
> page but there's nothing to help me get rid of the message or what it
> even means. Similarly with the Microsoft knowledge page, there's
> nothing that will help. Anybody know how to get rid of the message or
> even which has to be reinstalled - XP, Norton?

It sounds like your NAV might be a tad broken. Hope it is still working
to protect your computer. When the subscription expires, I don't
recommend you upgrade to NAV 2007 but rather suggest you use a better
and less bloated/invasive antivirus. Recommended programs are Kaspersky,
NOD32, Avast, and I use F-Prot 6 on my Windows machines.

In the meantime as a workaround, open NAV and disable the MS Office
plugin. That option is somewhere in NAV's preferences.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User