Windows Service Pack Setup problem

I keep getting a message. Widows Service pack setup encountered a problem and
needs to close.

When I look at details it says. szAppname:update.exe szAppver:6.2.29.0
szmodname:update.exe
SzmodVer : 6.2.29.0 Offset : 000077a7

Then when I look at those details it says.
C:\DOCUME~1\OWNER\LOCALS~1\TEMP\WEROc1c.dir00\update.exe.mdmp
C:\DOCUME~1\OWNER\LOCALS~1\TEMP\WEROc1c.dir00\appcompat.txt.

Looking for help Thank You
Dan