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Vista Windows Media has stopped working error message

 
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SGaines

External


Since: Sep 12, 2007
Posts: 2



(Msg. 1) Posted: Wed Sep 12, 2007 7:38 pm
Post subject: Vista Windows Media has stopped working error message
Archived from groups: microsoft>public>windows>mediacenter (more info?)

I am getting and error message when I attempt to open Windows Media Center on
Vista. I bought the PC with Vista on it. THe error message that, "Windows
Media has stopped working" and then shuts down. I have included the Problem
Reports and Solutions info from Vista below. Does anybody have any
suggestions?

Product
Media Center

Problem
Stopped working

Date
9/12/2007 8:42 PM

Status
Not Reported

Description
Stopped working

Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: ehshell.exe
Problem Signature 02: 6.0.6000.16386
Problem Signature 03: 4549b55e
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4536f11f
Problem Signature 07: 3318
Problem Signature 08: 15a
Problem Signature 09: System.UnauthorizedAccess
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

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S.Sengupta

External


Since: Feb 25, 2006
Posts: 3960



(Msg. 2) Posted: Thu Sep 13, 2007 9:52 am
Post subject: Re: Vista Windows Media has stopped working error message [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Seems to be associated with .net framework errors.


regards,
S.Sengupta[MS-MVP]

SGaines wrote:

> I am getting and error message when I attempt to open Windows Media Center on
> Vista. I bought the PC with Vista on it. THe error message that, "Windows
> Media has stopped working" and then shuts down. I have included the Problem
> Reports and Solutions info from Vista below. Does anybody have any
> suggestions?
>
> Product
> Media Center
>
> Problem
> Stopped working
>
> Date
> 9/12/2007 8:42 PM
>
> Status
> Not Reported
>
> Description
> Stopped working
>
> Problem signature
> Problem Event Name: CLR20r3
> Problem Signature 01: ehshell.exe
> Problem Signature 02: 6.0.6000.16386
> Problem Signature 03: 4549b55e
> Problem Signature 04: mscorlib
> Problem Signature 05: 2.0.0.0
> Problem Signature 06: 4536f11f
> Problem Signature 07: 3318
> Problem Signature 08: 15a
> Problem Signature 09: System.UnauthorizedAccess
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
>

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SGaines

External


Since: Sep 12, 2007
Posts: 2



(Msg. 3) Posted: Thu Sep 13, 2007 9:52 am
Post subject: Re: Vista Windows Media has stopped working error message [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

How do I fix the .net framework errors?

"S.Sengupta" wrote:

> Seems to be associated with .net framework errors.
>
>
> regards,
> S.Sengupta[MS-MVP]
>
> SGaines wrote:
>
> > I am getting and error message when I attempt to open Windows Media Center on
> > Vista. I bought the PC with Vista on it. THe error message that, "Windows
> > Media has stopped working" and then shuts down. I have included the Problem
> > Reports and Solutions info from Vista below. Does anybody have any
> > suggestions?
> >
> > Product
> > Media Center
> >
> > Problem
> > Stopped working
> >
> > Date
> > 9/12/2007 8:42 PM
> >
> > Status
> > Not Reported
> >
> > Description
> > Stopped working
> >
> > Problem signature
> > Problem Event Name: CLR20r3
> > Problem Signature 01: ehshell.exe
> > Problem Signature 02: 6.0.6000.16386
> > Problem Signature 03: 4549b55e
> > Problem Signature 04: mscorlib
> > Problem Signature 05: 2.0.0.0
> > Problem Signature 06: 4536f11f
> > Problem Signature 07: 3318
> > Problem Signature 08: 15a
> > Problem Signature 09: System.UnauthorizedAccess
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> >
> >
>
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bobwhitt




Joined: Sep 18, 2007
Posts: 1



(Msg. 4) Posted: Tue Sep 18, 2007 8:39 pm
Post subject: Re: Vista Windows Media has stopped working error message [Login to view extended thread Info.]

After many hours on Google this is what I found and it worked.

http://forums.cnet.com/5208-6142_102-0.html?forumID=44&threadID=249476&messageID=2496438 (http://forums.cnet.com/5208-6142_102-0.html?forumID=44&threadID=24...6&m)
by Grif Thomas - 5/25/07 7:21 PM
In reply to: Media Center has stopped working by bifera
Visited the computer manufacturer's website and checked for updated video and audio drivers? If not, please do.. If nothing new is at the computer manufacturer's site, please check the video and audio card provider's site.. New drivers are coming out frequently for Vista and it's always worth a check.

Another thought also... Because of the "Problem Signature 09: System.UnauthorizedAccess" listing, please find the Media Center icon in your start menu, RIGHT click on it, select "run as Administrator". See if that helps.

Hope this helps.

Grif

Also

Thanks for that - I found the problem with MS technical support yesterday.

The issue was over permissions for the user. The account was computer
administrator (as created in in MCE), but somehow the permissions for the
user were screwed - probably in the upgrade to Vista HP. The problem became
evident when we tried to rename the ehshell.exe as part of the diagnostic
process - I did not have permissions to do this which was strange - refused
to let me grant full control over files in the folder. The solution was to
create a new user. MC worked straight away when I logged in with the new
account.

Thanks for the posts - hope this helps someone else.
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