USB device problems

Alright, so I plug in the phone, the installation wizard comes up asking for
a disc for my phone, and has two options automatically install the software
or search from a list, I choose the search from a list, and look up one side
and down the other I'm not sure where to find the \windows\system32\inf. I've
even checked in other places other than the wizard search, I can't find it
anywhere
(I've tried the auto install software lots of times and it searchs finding
nothing saying it cant find software)
Where is this "\windows\system32\inf."?
thx
Monique
"GTS" wrote:

> When you plug in the phone try telling the New Hardware wizard not to search
> for the driver. Manually point to \windows\system32\inf. If that resolves
> it, see
> http://www.uwe-sieber.de/usbtrouble_e.html#xp_asks_for_drivers for a more
> permanent solution.
> --
>
> "sweetleaf" wrote in message
>
> >I did as the last post said and uninstalled all of the USB Controllers. I
> > started the computer up with out my printer plugged into the computer and
> > had
> > only the MP3 player plugged in, my computer did recognize the player
> > briefly
> > (it doesn't recognize it once I re-started the second time). Anything else
> > I
> > plugged in after was not recognized. I tried the same thing with my phone
> > (It's new and I really wanted to see the pictures on my computer) an
> > installation wizard comes up and tells me that I need a disc to install
> > the
> > hardware. My cell phone company where I bought the phone says "no, just
> > plug
> > it in and your computer will recognize it, we have no software for the
> > phone"
> > I know that I am adding issues and problems, but you have all been so
> > helpful before, and I was hoping you might have some more ideas for me.
> > Thanks,
> > Monique
> >
> >
> >> >
> >> > "Rich Barry" wrote:
> >> >
> >> > > You could try removing all your USB devices and then rt click
> >> > > MyComputer>select Properties>Hardware>Device Manager>USB Controllers.
> >> Rt
> >> > > click on each one and choose uninstall. When they are all uninstalled
> >> > > restart and let WinXP
> >> > > reinstall them. Reconnect the devices one by one and see if they
> >> > > will
> >> > > work.
> >> > > "sweetleaf" wrote in message
> >> > >
> >> > > >I have a question about my USB devices. All of the USB devices when
> >> plugged
> >> > > > have a message pop up telling me that my computer does not
> >> > > > recognize
> >> my
> >> > > > devices. I have read up a little on this forum and the suggestion
> >> > > > to
> >> > > > uninstall and reinstall the software for my camera, mp3 player and
> >> phone.
> >> > > > I
> >> > > > had reinstalled everythign and found the same problem, my computer
> >> doesn't
> >> > > > recognize any device, however my printer which is also plugged into
> >> the
> >> > > > USB
> >> > > > port works fine and is recognized in any of the 6 ports i plug it
> >> into.
> >> > > > Is there anything I can try to do before I take it to a
> >> > > > professional??
> >> > > > Thanks
> >> > > > Monique
> >> > >
> >> What happens if you do the same again but don't have the printer
> >> connected
> >> to the PC when you reboot? Then plug in the MP3 player - does Windows see
> >> it?
> >> Alan
> >>
> >>
> >>
>
>
>

I'm sorry. I should have said \windows\inf This is a directory, not a
device name. When the Add hardware wizard appears and asks for the disk for
the phone point it to that directory. It's not certain that this will fix
the problem, but when Windows asks for a driver for a USB device that
shouldn't need one (more commonly seen with mass storage devices), it
sometimes fails to properly reference the inf file store where the driver
information is stored.
--

"sweetleaf" wrote in message

> Alright, so I plug in the phone, the installation wizard comes up asking
> for
> a disc for my phone, and has two options automatically install the
> software
> or search from a list, I choose the search from a list, and look up one
> side
> and down the other I'm not sure where to find the \windows\system32\inf.
> I've
> even checked in other places other than the wizard search, I can't find it
> anywhere
> (I've tried the auto install software lots of times and it searchs finding
> nothing saying it cant find software)
> Where is this "\windows\system32\inf."?
> thx
> Monique
> "GTS" wrote:
>
>> When you plug in the phone try telling the New Hardware wizard not to
>> search
>> for the driver. Manually point to \windows\system32\inf. If that
>> resolves
>> it, see
>> http://www.uwe-sieber.de/usbtrouble_e.html#xp_asks_for_drivers for a more
>> permanent solution.
>> --
>>
>> "sweetleaf" wrote in message
>>
>> >I did as the last post said and uninstalled all of the USB Controllers.
>> >I
>> > started the computer up with out my printer plugged into the computer
>> > and
>> > had
>> > only the MP3 player plugged in, my computer did recognize the player
>> > briefly
>> > (it doesn't recognize it once I re-started the second time). Anything
>> > else
>> > I
>> > plugged in after was not recognized. I tried the same thing with my
>> > phone
>> > (It's new and I really wanted to see the pictures on my computer) an
>> > installation wizard comes up and tells me that I need a disc to install
>> > the
>> > hardware. My cell phone company where I bought the phone says "no, just
>> > plug
>> > it in and your computer will recognize it, we have no software for the
>> > phone"
>> > I know that I am adding issues and problems, but you have all been so
>> > helpful before, and I was hoping you might have some more ideas for me.
>> > Thanks,
>> > Monique
>> >
>> >
>> >> >
>> >> > "Rich Barry" wrote:
>> >> >
>> >> > > You could try removing all your USB devices and then rt click
>> >> > > MyComputer>select Properties>Hardware>Device Manager>USB
>> >> > > Controllers.
>> >> Rt
>> >> > > click on each one and choose uninstall. When they are all
>> >> > > uninstalled
>> >> > > restart and let WinXP
>> >> > > reinstall them. Reconnect the devices one by one and see if they
>> >> > > will
>> >> > > work.
>> >> > > "sweetleaf" wrote in message
>> >> > >
>> >> > > >I have a question about my USB devices. All of the USB devices
>> >> > > >when
>> >> plugged
>> >> > > > have a message pop up telling me that my computer does not
>> >> > > > recognize
>> >> my
>> >> > > > devices. I have read up a little on this forum and the
>> >> > > > suggestion
>> >> > > > to
>> >> > > > uninstall and reinstall the software for my camera, mp3 player
>> >> > > > and
>> >> phone.
>> >> > > > I
>> >> > > > had reinstalled everythign and found the same problem, my
>> >> > > > computer
>> >> doesn't
>> >> > > > recognize any device, however my printer which is also plugged
>> >> > > > into
>> >> the
>> >> > > > USB
>> >> > > > port works fine and is recognized in any of the 6 ports i plug
>> >> > > > it
>> >> into.
>> >> > > > Is there anything I can try to do before I take it to a
>> >> > > > professional??
>> >> > > > Thanks
>> >> > > > Monique
>> >> > >
>> >> What happens if you do the same again but don't have the printer
>> >> connected
>> >> to the PC when you reboot? Then plug in the MP3 player - does Windows
>> >> see
>> >> it?
>> >> Alan
>> >>
>> >>
>> >>
>>
>>
>>