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Since: Sep 04, 2007 Posts: 4
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(Msg. 1) Posted: Tue Sep 04, 2007 9:39 pm
Post subject: Problem with Removing Video Driver to Install New One Archived from groups: microsoft>public>windowsxp>general (more info?)
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I am trying to update the driver for my video card (Windows XP SP2,
Radeon X300/X550). I'm instructed to uninstall the old driver before
installing the new one. When I uninstall the old one, I'm instructed
to restart the computer. When I restart the computer it says "Found
New Hardware" and automatically reinstalls the old driver. I can
never do a clean uninstall which I prevents my driver from updating
correctly and then causes lots of errors.
All of the information I've found on this says "Just cancel the Found
New Hardware prompt" but my prompt has no cancel button or even an "X"
to click, it just does it automatically. If I could cancel it, I
would. I've tried starting in safe mode and with only the most basic
graphics support, but nothing seems to keep the system from doing the
automatic "Found New Hardware" update.
Does anyone have any ideas how to stop the "Found New Hardware" check
from running so that I can cleanly uninstall the video driver? >> Stay informed about: Problem with Removing Video Driver to Install New One |
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Since: Jan 11, 2004 Posts: 522
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(Msg. 2) Posted: Tue Sep 04, 2007 9:49 pm
Post subject: Re: Problem with Removing Video Driver to Install New One [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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Next time try booting up into Safe Mode. Tap F8 on startup until you get
a Menu.
Select Safe Mode. When XP loads up try installing the new driver.
<micahfrance.TakeThisOut@gmail.com> wrote in message
news:1188967184.067240.5270@d55g2000hsg.googlegroups.com...
>I am trying to update the driver for my video card (Windows XP SP2,
> Radeon X300/X550). I'm instructed to uninstall the old driver before
> installing the new one. When I uninstall the old one, I'm instructed
> to restart the computer. When I restart the computer it says "Found
> New Hardware" and automatically reinstalls the old driver. I can
> never do a clean uninstall which I prevents my driver from updating
> correctly and then causes lots of errors.
>
> All of the information I've found on this says "Just cancel the Found
> New Hardware prompt" but my prompt has no cancel button or even an "X"
> to click, it just does it automatically. If I could cancel it, I
> would. I've tried starting in safe mode and with only the most basic
> graphics support, but nothing seems to keep the system from doing the
> automatic "Found New Hardware" update.
>
> Does anyone have any ideas how to stop the "Found New Hardware" check
> from running so that I can cleanly uninstall the video driver?
> >> Stay informed about: Problem with Removing Video Driver to Install New One |
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Since: Sep 04, 2007 Posts: 4
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(Msg. 3) Posted: Wed Sep 05, 2007 5:01 am
Post subject: Re: Problem with Removing Video Driver to Install New One [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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On Sep 5, 1:10 am, "Brian A." <gonefish'n@afarawaylake> wrote:
> Have you tried to just update the driver without uninstalling it?
Thanks for your input Brian. I have tried installing the new driver
without uninstalling it (both through the add/remove programs tool and
the process you described), but the video card then performs
unreliably. It is possible that the problems are unrelated to the
uninstall problem, but it seems to be the most likely culprit. I've
even tried different versions of newer drivers to see if it made a
difference but they all performed poorly and crashed often. >> Stay informed about: Problem with Removing Video Driver to Install New One |
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Since: Sep 04, 2007 Posts: 4
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(Msg. 4) Posted: Wed Sep 05, 2007 6:20 pm
Post subject: Re: Problem with Removing Video Driver to Install New One [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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On Sep 5, 12:49 am, "Rich Barry" <rba....TakeThisOut@socal.rr.com> wrote:
> Next time try booting up into Safe Mode. Tap F8 on startup until you get
> a Menu.
I tried starting up in safe mode and that did seem to keep the driver
from completely installing (it now required a reboot to complete),
however when I tried to install the new driver the installer software
said that I didn't have DirectX 8. I actually have DirectX 9, but I
suspect that in safe mode it isn't running. Is there anyway to
activate DirectX while in safe mode so that the installer can run?
Thanks for your help.
> Select Safe Mode. When XP loads up try installing the new driver.<micahfra....TakeThisOut@gmail.com> wrote in message
>
> news:1188967184.067240.5270@d55g2000hsg.googlegroups.com...
>
> >I am trying to update the driver for my video card (Windows XP SP2,
> > Radeon X300/X550). I'm instructed to uninstall the old driver before
> > installing the new one. When I uninstall the old one, I'm instructed
> > to restart the computer. When I restart the computer it says "Found
> > New Hardware" and automatically reinstalls the old driver. I can
> > never do a clean uninstall which I prevents my driver from updating
> > correctly and then causes lots of errors.
>
> > All of the information I've found on this says "Just cancel the Found
> > New Hardware prompt" but my prompt has no cancel button or even an "X"
> > to click, it just does it automatically. If I could cancel it, I
> > would. I've tried starting in safe mode and with only the most basic
> > graphics support, but nothing seems to keep the system from doing the
> > automatic "Found New Hardware" update.
>
> > Does anyone have any ideas how to stop the "Found New Hardware" check
> > from running so that I can cleanly uninstall the video driver? >> Stay informed about: Problem with Removing Video Driver to Install New One |
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Since: Jul 02, 2004 Posts: 423
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(Msg. 5) Posted: Wed Sep 05, 2007 7:15 pm
Post subject: Re: Problem with Removing Video Driver to Install New One [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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<micahfrance.RemoveThis@gmail.com> wrote in message
news:1189041620.411545.95190@22g2000hsm.googlegroups.com...
> On Sep 5, 12:49 am, "Rich Barry" <rba....RemoveThis@socal.rr.com> wrote:
> > Next time try booting up into Safe Mode. Tap F8 on startup until you get
> > a Menu.
> I tried starting up in safe mode and that did seem to keep the driver
> from completely installing (it now required a reboot to complete),
> however when I tried to install the new driver the installer software
> said that I didn't have DirectX 8. I actually have DirectX 9, but I
> suspect that in safe mode it isn't running. Is there anyway to
> activate DirectX while in safe mode so that the installer can run?
>
> Thanks for your help.
Ugh. You have a real mess on your hands.
Your only hope now is one of the uninstaller/cleaner tools mentioned
in an earlier post. ATI used to have one on their site.
>
>
> > Select Safe Mode. When XP loads up try installing the new
driver.<micahfra....RemoveThis@gmail.com> wrote in message
> >
> > news:1188967184.067240.5270@d55g2000hsg.googlegroups.com...
> >
> > >I am trying to update the driver for my video card (Windows XP SP2,
> > > Radeon X300/X550). I'm instructed to uninstall the old driver before
> > > installing the new one. When I uninstall the old one, I'm instructed
> > > to restart the computer. When I restart the computer it says "Found
> > > New Hardware" and automatically reinstalls the old driver. I can
> > > never do a clean uninstall which I prevents my driver from updating
> > > correctly and then causes lots of errors.
> >
> > > All of the information I've found on this says "Just cancel the Found
> > > New Hardware prompt" but my prompt has no cancel button or even an "X"
> > > to click, it just does it automatically. If I could cancel it, I
> > > would. I've tried starting in safe mode and with only the most basic
> > > graphics support, but nothing seems to keep the system from doing the
> > > automatic "Found New Hardware" update.
> >
> > > Does anyone have any ideas how to stop the "Found New Hardware" check
> > > from running so that I can cleanly uninstall the video driver?
>
> >> Stay informed about: Problem with Removing Video Driver to Install New One |
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Since: Sep 04, 2007 Posts: 4
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(Msg. 6) Posted: Wed Sep 12, 2007 8:51 pm
Post subject: Re: Problem with Removing Video Driver to Install New One [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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Just as a follow-up for anyone who may have the same problem who sees
this thread. I purchased DriverCleaner.NET and followed its
instructions. I was able to FINALLY get the auto install function to
stop after using DriverCleaner twice. I imagine you could get the
same result by modifying the registry somehow, but spending the $10 on
DriverCleaner seems easier. I've still got video card problems, but
now they are all new problems. I suppose that's progress. >> Stay informed about: Problem with Removing Video Driver to Install New One |
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