"pfa" wrote
> Is that like "RTFM"? <g>
>
> "Rock" wrote:
>> "pfa" wrote
>>
>>
>>
>> >A couple of weeks ago Perfectdisk stopped working for me...in that it
>> > fails to connect to my computer and show any drives. I've tried
>> > uninstall (even search through the reg for raxco and pd.... files),
>> > removed Raxco directories.
>>
>> > Checked their website for trouble shooting. It does mention RPC (it's
>> > started...what else?!?) and DCOM security policies. I looked at the
>> > policies but all I could see were applications that are installed
>> > (i.e. at this point PD is failing to complete installation as the
>> > PDEngine/PDScheduler services won't start).
>>
>> > I suspect it's a permissions/security issue with RPC or DCOM. Tried
>> > changing RPC to Local Account (didn't check the Desktop option
>> > though), disabled windows firewall.
>>
>> > Any ideas?
>>
>> Have you contacted Raxco Tech Support?
Well, I didn't mean it that way, lol. Nowadays since software doesn't come
with manuals it's more like RTFHF (Help Files). Actually quite a few
questions asked here could be answered by using XP's built in Help and
Support.
If I knew the resolution I certainly would have told you. Their tech
support is good and responsive, AFAIK. It is always a good idea to check
with the program vendor's tech support for help with their product.
Pursuing both avenues, there and here at the same time is fine, but I would
not ask here without checking with them as well.
--
Rock [MVP - User/Shell]
>> Stay informed about: PDEngine timeout trying to connect to RPC 
FAQ
Profile
Private Messages
Log in
Windows XP