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Network printer appers offline when it isn't

 
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Salik Rafiq

External


Since: Feb 03, 2008
Posts: 2



(Msg. 1) Posted: Sun Feb 03, 2008 10:13 pm
Post subject: Network printer appers offline when it isn't
Archived from groups: microsoft>public>windowsxp>print_fax (more info?)

Hi all,
this is probably common problem. I have a network of 5 PC's and one
Network printer. By network I mean it has its own IP address - it is NOT
connected to a machine (though it was at one time). I haven't tried
uninstalling the drivers.
fairly frequently the printer icon in control panel will display
offline - eventhough the printer is not. I can access the printer
configuration pages through its http port. I can also access its
configuration through its taskbar item. So it is there. I end up having to
delete the printer and then add it - which is becoming tedious.
I have 4 PCs on XP Pro, 1 Vista
1 Samsung ML-3561ND printer

Any tips what might be going on. Should I uninstall the drivers and
re-install on all the PC's? Thanks.

Salik.

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Alan Morris [MSFT]

External


Since: Oct 25, 2005
Posts: 303



(Msg. 2) Posted: Mon Feb 04, 2008 11:39 am
Post subject: Re: Network printer appers offline when it isn't [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

What type of Network port are you using?. If this is the Standard TCP/IP
Port , is SNMP enabled? If it is go ahead and disable, the device may not
support complete SNMP printer information.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Salik Rafiq" <zen138655.TakeThisOut@zen.co.uk> wrote in message
news:F5F8C958-A140-4F26-A194-8B15EEEBB67E@microsoft.com...
> Hi all,
> this is probably common problem. I have a network of 5 PC's and one
> Network printer. By network I mean it has its own IP address - it is NOT
> connected to a machine (though it was at one time). I haven't tried
> uninstalling the drivers.
> fairly frequently the printer icon in control panel will display
> offline - eventhough the printer is not. I can access the printer
> configuration pages through its http port. I can also access its
> configuration through its taskbar item. So it is there. I end up having to
> delete the printer and then add it - which is becoming tedious.
> I have 4 PCs on XP Pro, 1 Vista
> 1 Samsung ML-3561ND printer
>
> Any tips what might be going on. Should I uninstall the drivers and
> re-install on all the PC's? Thanks.
>
> Salik.

 >> Stay informed about: Network printer appers offline when it isn't 
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Salik Rafiq

External


Since: Feb 03, 2008
Posts: 2



(Msg. 3) Posted: Tue Feb 05, 2008 7:35 pm
Post subject: Re: Network printer appers offline when it isn't [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The printer is fully SNMP as far as I can tell. I can use my SNMP software
to read its status etc..
But I will try your suggestion. Anyway, for the past three days it hasn't
been a problem.

Salik
"Alan Morris [MSFT]" <alanmo.DeleteThis@online.microsoft.com> wrote in message
news:%23Td4eW2ZIHA.4808@TK2MSFTNGP05.phx.gbl...
> What type of Network port are you using?. If this is the Standard TCP/IP
> Port , is SNMP enabled? If it is go ahead and disable, the device may not
> support complete SNMP printer information.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> "Salik Rafiq" <zen138655.DeleteThis@zen.co.uk> wrote in message
> news:F5F8C958-A140-4F26-A194-8B15EEEBB67E@microsoft.com...
>> Hi all,
>> this is probably common problem. I have a network of 5 PC's and one
>> Network printer. By network I mean it has its own IP address - it is NOT
>> connected to a machine (though it was at one time). I haven't tried
>> uninstalling the drivers.
>> fairly frequently the printer icon in control panel will display
>> offline - eventhough the printer is not. I can access the printer
>> configuration pages through its http port. I can also access its
>> configuration through its taskbar item. So it is there. I end up having
>> to delete the printer and then add it - which is becoming tedious.
>> I have 4 PCs on XP Pro, 1 Vista
>> 1 Samsung ML-3561ND printer
>>
>> Any tips what might be going on. Should I uninstall the drivers and
>> re-install on all the PC's? Thanks.
>>
>> Salik.
>
>
 >> Stay informed about: Network printer appers offline when it isn't 
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