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Microsoft Office Document Imaging

 
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Author Message
Fred J

External


Since: Jun 01, 2007
Posts: 5



(Msg. 1) Posted: Tue Nov 06, 2007 11:08 am
Post subject: Microsoft Office Document Imaging Get Alert
Archived from groups: microsoft>public>windowsxp>help_and_support (more info?)

This program has been running fine for years. Suddenly, I encountered
the following problem. The scan completes. I select DONE. OCR scanning
completes. I see the image in the windows. As soon as I select File I
get a window entitled Microsoft Document Imaging.
Microsoft Document Imaging has encountered a problem and needs to
close. We are sorry for the inconvenience. ... Send Error Report and
Don't Send buttons.

Was there a recent update that is interfering with Document Imaging?
Thank you,
Fred J.

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Fred J

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Since: Jun 01, 2007
Posts: 5



(Msg. 2) Posted: Tue Nov 06, 2007 11:08 am
Post subject: Re: Microsoft Office Document Imaging Get Alert [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Additional information: Error Details Mspview Failure
Error Signature
AppName:mspview.exe AppVer: 11.0.81662 AppStamp:4616c203
ModName:mspsview.exe Mod Ver 11.0.8166.2 Mod Stamp:4616c203
fDebug:0 Offset: 00016537

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Fred J

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Since: Jun 01, 2007
Posts: 5



(Msg. 3) Posted: Tue Nov 06, 2007 11:08 am
Post subject: Re: Microsoft Office Document Imaging Get Alert [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Additional Information:
I can select a tif file and "open with" Microsoft Office Document
Imaging. The document is displayed. Again, if i select File (before
the drop down fills) an exception occurs.

Thanks,
Fred J.
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Descendall

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Since: Nov 15, 2007
Posts: 1



(Msg. 4) Posted: Thu Nov 15, 2007 8:08 pm
Post subject: Re: Microsoft Office Document Imaging Get Alert [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Same EXACT thing happens to me. I cannot figure out how to fix it.

"Fred J" wrote:

> Additional Information:
> I can select a tif file and "open with" Microsoft Office Document
> Imaging. The document is displayed. Again, if i select File (before
> the drop down fills) an exception occurs.
>
> Thanks,
> Fred J.
>
>
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Pzkmac

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Since: Dec 03, 2007
Posts: 2



(Msg. 5) Posted: Mon Dec 03, 2007 11:17 am
Post subject: Re: Microsoft Office Document Imaging Get Alert [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have the same problem! I also have reinstailed it and the problem still
occurs. Does anyone know if this is fixable?

"Descendall" wrote:

> Same EXACT thing happens to me. I cannot figure out how to fix it.
>
> "Fred J" wrote:
>
> > Additional Information:
> > I can select a tif file and "open with" Microsoft Office Document
> > Imaging. The document is displayed. Again, if i select File (before
> > the drop down fills) an exception occurs.
> >
> > Thanks,
> > Fred J.
> >
> >
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Pzkmac

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Since: Dec 03, 2007
Posts: 2



(Msg. 6) Posted: Mon Dec 03, 2007 11:50 am
Post subject: Re: Microsoft Office Document Imaging Get Alert [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I've also looked around and have not found any other advice or patches for
this program. I've tried other products, yet they still are not as good as
Microsoft imaging. It has become a big probelm for my office and I. Has
anyone found any ways to fix this or get around it?

"Pzkmac" wrote:

> I have the same problem! I also have reinstailed it and the problem still
> occurs. Does anyone know if this is fixable?
>
> "Descendall" wrote:
>
> > Same EXACT thing happens to me. I cannot figure out how to fix it.
> >
> > "Fred J" wrote:
> >
> > > Additional Information:
> > > I can select a tif file and "open with" Microsoft Office Document
> > > Imaging. The document is displayed. Again, if i select File (before
> > > the drop down fills) an exception occurs.
> > >
> > > Thanks,
> > > Fred J.
> > >
> > >
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Roberto

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Since: Mar 12, 2006
Posts: 4



(Msg. 7) Posted: Fri Jan 11, 2008 3:04 am
Post subject: RE: Microsoft Office Document Imaging Get Alert [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

the discussion seems to be still actual and unsolved even now...?!
Roberto

"Fred J" wrote:

> This program has been running fine for years. Suddenly, I encountered
> the following problem. The scan completes. I select DONE. OCR scanning
> completes. I see the image in the windows. As soon as I select File I
> get a window entitled Microsoft Document Imaging.
> Microsoft Document Imaging has encountered a problem and needs to
> close. We are sorry for the inconvenience. ... Send Error Report and
> Don't Send buttons.
>
> Was there a recent update that is interfering with Document Imaging?
> Thank you,
> Fred J.
>
>
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JasonB

External


Since: Mar 02, 2005
Posts: 3



(Msg. 8) Posted: Fri Feb 22, 2008 8:49 am
Post subject: RE: Microsoft Office Document Imaging Get Alert [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Must be, a user of mine just had this happen yesterday when he scans and
e-mails stuff daily. This is a major problem.....

"Roberto" wrote:

> the discussion seems to be still actual and unsolved even now...?!
> Roberto
>
> "Fred J" wrote:
>
> > This program has been running fine for years. Suddenly, I encountered
> > the following problem. The scan completes. I select DONE. OCR scanning
> > completes. I see the image in the windows. As soon as I select File I
> > get a window entitled Microsoft Document Imaging.
> > Microsoft Document Imaging has encountered a problem and needs to
> > close. We are sorry for the inconvenience. ... Send Error Report and
> > Don't Send buttons.
> >
> > Was there a recent update that is interfering with Document Imaging?
> > Thank you,
> > Fred J.
> >
> >
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rsc

External


Since: May 04, 2008
Posts: 1



(Msg. 9) Posted: Sun May 04, 2008 5:30 am
Post subject: Re: Microsoft Office Document Imaging Get Alert [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The new version of msview.exe (2007) that replaces the 2007 version of
the same in the COMMON FILES.../MODI directory when you upgraded to SP3
has major breaks in it. Trick is to see if you can search out the same
file but earlier version (2003) and replace it. Save that old file
someplace you can find it so that if there is an update of office and
you start to have the same problem you can replace it again. This is
discussed on another thread on this site. Google the error message
"Microsoft Document etc" to find it.


--
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semper-fido

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Since: Jun 12, 2008
Posts: 1



(Msg. 10) Posted: Thu Jun 12, 2008 9:14 am
Post subject: Re: Microsoft Office Document Imaging Get Alert [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

rsc's advice was a lifesaver. It helps if you have the 2003 file available.
I have it and if I can I will attach it to my blog
http://semper-fido.blogspot.com/

When you get to my blog search for "Microsoft document imaging error" or
"mspview.exe". I don't know if it will stick onto my blog.
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rsc

External


Since: Jun 13, 2008
Posts: 1



(Msg. 11) Posted: Fri Jun 13, 2008 6:33 pm
Post subject: Re: Microsoft Office Document Imaging Get Alert [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Interesting development now just popped up. Imager stopped working
again, even when I unininstalled and reinstalled Office 2003. This
happened after I had to make a new user because of what appeared to be
corruption of the user account file by NIS. Now the fax wouldn't show
my fax files!. The imager, which was repaired in the process would show
mdi (microsoft document imager) files but not tif or tiff files. I
changed the viewer for those (the tif and tiff files) to Windows
Picture and Fax Viewer. Most of the functions in imager can be used in
it such as underlining etc. Not sure what is happening but wanted to
keep people abrest of the continuing saga. BTW, anybody had problems
after having installed XP SP3. That is next. One thing, according to
the blogs, make sure you uninstall NIS before hand and reinstall after.


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Fred J

External


Since: Apr 18, 2007
Posts: 11



(Msg. 12) Posted: Fri Jun 20, 2008 12:31 am
Post subject: Re: Microsoft Office Document Imaging Get Alert [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Jun 13, 9:03 am, rsc <rsc.3ay....RemoveThis@DoNotSpam.com> wrote:
> Interesting development now just popped up. Imager stopped working
> again, even when I unininstalled and reinstalled Office 2003. This
> happened after I had to make a new user because of what appeared to be
> corruption of the user account file by NIS. Now the fax wouldn't show
> my fax files!. The imager, which was repaired in the process would show
> mdi (microsoft document imager) files but not tif or tiff files. I
> changed the viewer for those (the tif and tiff files) to Windows
> Picture and Fax Viewer. Most of the functions in imager can be used in
> it such as underlining etc. Not sure what is happening but wanted to
> keep people abrest of the continuing saga. BTW, anybody had problems
> after having installed XP SP3. That is next. One thing, according to
> the blogs, make sure you uninstall NIS before hand and reinstall after.
>
> --
> rsc
> ------------------------------------------------------------------------
> rsc's Profile:http://forums.techarena.in/member.php?userid=48129
> View this thread:http://forums.techarena.in/showthread.php?t=847192
>
> http://forums.techarena.in

I may have read this somewhere, but I think the problem has to do with
what is contained on the most recently used file list. When you click
on FILE, the list of the most recently used files is built. Find the
entry in the registry that contains those files and remove those
entries.
Fred J.
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Freud II

External


Since: Jul 09, 2008
Posts: 1



(Msg. 13) Posted: Wed Jul 09, 2008 6:18 am
Post subject: Re: Microsoft Office Document Imaging Get Alert [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

>
> I may have read this somewhere, but I think the problem has to do with
> what is contained on the most recently used file list. When you click
> on FILE, the list of the most recently used files is built. Find the
> entry in the registry that contains those files and remove those
> entries.
> Fred J.
>

But. Please.¿Where is it????
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rsc

External


Since: Jul 10, 2008
Posts: 1



(Msg. 14) Posted: Thu Jul 10, 2008 5:21 am
Post subject: Re: Microsoft Office Document Imaging Get Alert [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Every time MS does a security update it kills my imager again. I think
they are trying to kill it dead. Funny thing, nothing works quite as
good as this program, especially the scanning interface and its OCR. I
think they hate the mdi and tiff format but really they are killing off
something that was excellent. I wonder why MS does that but they
continue to do this sort of thing.


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