Microsoft Natural Ergonomic Keyboard 4000 doesn't work

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Microsoft Natural Ergonomic Keyboard 4000 doesn't work
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Olórin

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Since: Apr 28, 2008
Posts: 18

(Msg. 16) Posted: Thu Aug 21, 2008 9:46 am Post subject: Re: Solutions??? [Login to view extended thread Info.] Archived from groups: microsoft>public>windowsxp>hardware (more info?)

<Felix> wrote in message news:200882042119r2d2b2@gmail.com... >I am having the same problem and I have also tried everything that has been >mentioned in the post - no luck. > Did anybody come up with any new solutions? > > THanks! Try pulling your eyelid down as far as it'll go, then blowing your nose. >> Stay informed about: Microsoft Natural Ergonomic Keyboard 4000 doesn't work

Opinicus

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Since: May 08, 2004
Posts: 99

(Msg. 17) Posted: Thu Aug 21, 2008 10:39 am Post subject: Re: Solutions??? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

<Felix> wrote in message news:200882042119r2d2b2@gmail.com... > Did anybody come up with any new solutions? Vodka and flavored soda water are nice. -- Bob http://www.kanyak.com >> Stay informed about: Microsoft Natural Ergonomic Keyboard 4000 doesn't work

Dragomir Kollaric

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Since: Mar 22, 2008
Posts: 17

(Msg. 18) Posted: Thu Aug 21, 2008 6:54 pm Post subject: Re: Solutions??? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

On 2008-08-20, Felix hit the keyboard and wrote: > I am having the same problem and I have also tried > everything that has been mentioned in the post - no luck. > Did anybody come up with any new solutions? Yes of course: First don't top-post Secondly set the chars to about 72 at the most. Third: Configure the sorry excuse for a news-reader you use so that it quotes text you're replying. AT least it gave me the references ID..... So for all who wondered what his problem is/was: Big_Al wrote: > Mike Roberts wrote: >> I was having the same problem, first delete any keyboard software >> that might be on your computer, I had logitech's set point >> software on my computer, then I restarted. When the little "found >> new hardware" popped up, I put in the CD came with the keyboard. >> When that pops up all you have to do is stick the CD in the >> computer, don't press next, let the computer do its thing. After >> that it worked great! > - <<<<<<<<<<end of quote>>> > > THanks! Dragomir Kollaric -- This signature is licensed under the GPL and may be freely distributed as long as a copy of the GPL is included... >> Stay informed about: Microsoft Natural Ergonomic Keyboard 4000 doesn't work

Bill Sharpe

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Since: Mar 13, 2006
Posts: 165

(Msg. 19) Posted: Fri Aug 22, 2008 2:47 pm Post subject: Re: Solutions??? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Dragomir Kollaric wrote: > On 2008-08-20, Felix hit the keyboard and wrote: > >> I am having the same problem and I have also tried >> everything that has been mentioned in the post - no luck. >> Did anybody come up with any new solutions? > > Yes of course: > > First don't top-post > > Secondly set the chars to about 72 at the most. > > Third: Configure the sorry excuse for a news-reader you use > so that it quotes text you're replying. AT least it gave me > the references ID..... > > So for all who wondered what his problem is/was: > > > > Big_Al wrote: > >> Mike Roberts wrote: > >>> I was having the same problem, first delete any keyboard software >>> that might be on your computer, I had logitech's set point >>> software on my computer, then I restarted. When the little "found >>> new hardware" popped up, I put in the CD came with the keyboard. >>> When that pops up all you have to do is stick the CD in the >>> computer, don't press next, let the computer do its thing. After >>> that it worked great! >> - > > <<<<<<<<<<end of quote>>> > > > >> THanks! > > > > Dragomir Kollaric I liked the vodka solution, although my first choice would have been gin. Bill >> Stay informed about: Microsoft Natural Ergonomic Keyboard 4000 doesn't work

lord02

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Since: Jan 08, 2009
Posts: 1

(Msg. 20) Posted: Wed Jan 07, 2009 5:26 pm Post subject: Re: Microsoft Natural Ergonomic Keyboard 4000 doesn't work [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Hi, First of all I want to point out that I have a massive experience in hardware/software ( tech-guy ) ... but I'm having this really weird problem ! I'm unable to install the drivers for the Ergo 4000 keyboard on my Windows XP Sp3 machine. I've tried various other machines and it's working properly on them ( both XP and Vista machines ) so the keyboard is NOT faulty. My computer detects the keyboard but is UNABLE to install the drivers ( I've also installed the IntelliPro 6.3 ). I've also extracted your IntelliPro 6.3 installer ( using Winrar ) and tried browsing for the .INF to manually install the keyboard, but Windows XP won't accept the driver! The keyboard appears as "yellow" under the device manager. I can use the keyboard in the BIOS ( in startup ) so this is definetly some Win/Mouse problem. I've also tried uninstalling every mouse/keyboard software like SetPoint ( from Logitech ). I saw there were some issues with the SetPoint software, http://forums.techarena.in/xp-hardware/710350.htm but I've already uninstalled it. I'm wondering if this could be related to some registry problem ??? I've tried various USB-slots on my machine and the keyboard is always detected as: "Natural(r) Ergonomic Keyboard 4000" <--- this is exacly what the text says ... and it asks for "Install the software automatically ( Recommended )" or the "Install from a list of specific location ( Advanced )" and like I said, I've tried both, without success! It simply won't install the drivers and says: "Cannot install this Hardware" and I can check the "Don't prompt me again to install this software". I've also tried installing manually a keyboard and browsing to the .inf file but it won't accept it ( says it can't find the drivers needed ). This is actually weird, because first of all I would only need the IntelliPoint 6.3 if I wanted to use the special features of the keyboard ( which of course I also want ) but they should not be necessary to install the keyboard itself ! I'll attach some screenshots so you guys can help me identify the problem ! I currently have an old version of the Natural Keyboard connected now ( PS/2 ) but I've also tried unplugging that and only plugging the Ergo 4000 ... no luck either. Always the same .... it can't locate the drivers. I also have Logitech MX510 mouse conntected ( with USB ). please email me directly at eirikur.egilsson RemoveThis @kaupthing.com Thank you -- lord02 ------------------------------------------------------------------------ lord02's Profile: http://forums.techarena.in/members/lord02.htm View this thread: http://forums.techarena.in/xp-hardware/710350.htm http://forums.techarena.in >> Stay informed about: Microsoft Natural Ergonomic Keyboard 4000 doesn't work

Mike Hall - MVP

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Since: Sep 10, 2008
Posts: 20

(Msg. 21) Posted: Wed Jan 07, 2009 5:35 pm Post subject: Re: Microsoft Natural Ergonomic Keyboard 4000 doesn't work [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

"lord02" <lord02.3lnwbc RemoveThis @DoNotSpam.com> wrote in message news:lord02.3lnwbc@DoNotSpam.com... > > Hi, > First of all I want to point out that I have a massive experience in > hardware/software ( tech-guy ) ... but I'm having this really weird > problem ! > I'm unable to install the drivers for the Ergo 4000 keyboard on my > Windows XP Sp3 machine. I've tried various other machines and it's > working properly on them ( both XP and Vista machines ) so the keyboard > is NOT faulty. > My computer detects the keyboard but is UNABLE to install the drivers ( > I've also installed the IntelliPro 6.3 ). I've also extracted your > IntelliPro 6.3 installer ( using Winrar ) and tried browsing for the > INF to manually install the keyboard, but Windows XP won't accept the > driver! > The keyboard appears as "yellow" under the device manager. I can use > the keyboard in the BIOS ( in startup ) so this is definetly some > Win/Mouse problem. I've also tried uninstalling every mouse/keyboard > software like SetPoint ( from Logitech ). I saw there were some issues > with the SetPoint software, > http://forums.techarena.in/xp-hardware/710350.htm but I've already > uninstalled it. > I'm wondering if this could be related to some registry problem ??? > I've tried various USB-slots on my machine and the keyboard is always > detected as: > "Natural(r) Ergonomic Keyboard 4000" <--- this is exacly what the text > says ... and it asks for "Install the software automatically ( > Recommended )" or the "Install from a list of specific location ( > Advanced )" and like I said, I've tried both, without success! It simply > won't install the drivers and says: "Cannot install this Hardware" and I > can check the "Don't prompt me again to install this software". > I've also tried installing manually a keyboard and browsing to the .inf > file but it won't accept it ( says it can't find the drivers needed ). > This is actually weird, because first of all I would only need the > IntelliPoint 6.3 if I wanted to use the special features of the keyboard > ( which of course I also want ) but they should not be necessary to > install the keyboard itself ! > I'll attach some screenshots so you guys can help me identify the > problem ! > I currently have an old version of the Natural Keyboard connected now ( > PS/2 ) but I've also tried unplugging that and only plugging the Ergo > 4000 ... no luck either. Always the same .... it can't locate the > drivers. I also have Logitech MX510 mouse conntected ( with USB ). > > please email me directly at eirikur.egilsson RemoveThis @kaupthing.com > > Thank you > > > -- > lord02 > ------------------------------------------------------------------------ > lord02's Profile: http://forums.techarena.in/members/lord02.htm > View this thread: http://forums.techarena.in/xp-hardware/710350.htm > > http://forums.techarena.in > Are you connecting the '4000' via USB or porting it through a USB to PS/2 adapter? -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx >> Stay informed about: Microsoft Natural Ergonomic Keyboard 4000 doesn't work

lord02

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Since: Jan 08, 2009
Posts: 1

(Msg. 22) Posted: Wed Jan 07, 2009 8:27 pm Post subject: Re: Microsoft Natural Ergonomic Keyboard 4000 doesn't work [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Hi, I'm using the USB connector ... there is no PS/2 connector on it rgd, EE -- lord02 ------------------------------------------------------------------------ lord02's Profile: http://forums.techarena.in/members/lord02.htm View this thread: http://forums.techarena.in/xp-hardware/710350.htm http://forums.techarena.in >> Stay informed about: Microsoft Natural Ergonomic Keyboard 4000 doesn't work

lord02

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Since: Jan 08, 2009
Posts: 1

(Msg. 23) Posted: Thu Jan 08, 2009 8:26 am Post subject: Re: Microsoft Natural Ergonomic Keyboard 4000 doesn't work [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

I've also updated to the latest BIOS and chipset for the mobo ... I'm currently using the Microsoft Natural Multimedia Keyboard, which works 100% ( and is correctly detected ) but the Ergo 4000 is unable to install ( won't install the drivers for it ... although I browse to the correct .INF, for intellipoint pro 6.3 or put the v6.2 installation-CD that came with the keyboard! ). But I found out one weird thing ... the old Natural Keyboard Pro which has Ps/2 and USB ports, ONLY works with the ps/2 connector, it doesn't work with the USB port! I'm tried restoring the XP machine back in time ... and even got the .SYS files from a friends who has the Ergo 4000 keyboard, copied it to C:\winNT\system32\drivers and rebootet, with no luck either! PLEASE HELP ! -- lord02 ------------------------------------------------------------------------ lord02's Profile: http://forums.techarena.in/members/lord02.htm View this thread: http://forums.techarena.in/xp-hardware/710350.htm http://forums.techarena.in >> Stay informed about: Microsoft Natural Ergonomic Keyboard 4000 doesn't work

Mike Hall - MVP

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Since: Sep 10, 2008
Posts: 20

(Msg. 24) Posted: Thu Jan 08, 2009 8:26 am Post subject: Re: Microsoft Natural Ergonomic Keyboard 4000 doesn't work [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

"lord02" <lord02.3lp1zc DeleteThis @DoNotSpam.com> wrote in message news:lord02.3lp1zc@DoNotSpam.com... > > I've also updated to the latest BIOS and chipset for the mobo ... > I'm currently using the Microsoft Natural Multimedia Keyboard, which > works 100% ( and is correctly detected ) but the Ergo 4000 is unable to > install ( won't install the drivers for it ... although I browse to the > correct .INF, for intellipoint pro 6.3 or put the v6.2 installation-CD > that came with the keyboard! ). > But I found out one weird thing ... the old Natural Keyboard Pro which > has Ps/2 and USB ports, ONLY works with the ps/2 connector, it doesn't > work with the USB port! > > I'm tried restoring the XP machine back in time ... and even got the > SYS files from a friends who has the Ergo 4000 keyboard, copied it to > C:\winNT\system32\drivers and rebootet, with no luck either! > > PLEASE HELP ! > > > -- > lord02 > ------------------------------------------------------------------------ > lord02's Profile: http://forums.techarena.in/members/lord02.htm > View this thread: http://forums.techarena.in/xp-hardware/710350.htm > > http://forums.techarena.in > I get the impression that the problem lies with the USB port.. -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx >> Stay informed about: Microsoft Natural Ergonomic Keyboard 4000 doesn't work

lord02

External

Since: Jan 08, 2009
Posts: 1

(Msg. 25) Posted: Thu Jan 08, 2009 2:26 pm Post subject: Re: Microsoft Natural Ergonomic Keyboard 4000 doesn't work [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

One weird thing I've noticed about this issue is that the keyboard is always detected as USB\VID_045E&PID_00D ..... instead of HID\VID_045E&PID_00DB&MI_00 which it is supposed to do !!! ( HID stands for human interface device ) The problem is that my computer is not accepting the keyboard as a HID device !!! Why I don't know ?! ( if you look in the type32.inf file which comes with IntelliPro 6.3, you see it's specified as a HID device ) -- lord02 ------------------------------------------------------------------------ lord02's Profile: http://forums.techarena.in/members/lord02.htm View this thread: http://forums.techarena.in/xp-hardware/710350.htm http://forums.techarena.in >> Stay informed about: Microsoft Natural Ergonomic Keyboard 4000 doesn't work

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