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Help with new windows security update It broke my computer

 
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hgreintges1

External


Since: Jan 10, 2005
Posts: 28



(Msg. 1) Posted: Wed Jul 09, 2008 9:45 am
Post subject: Help with new windows security update It broke my computer
Archived from groups: microsoft>public>windowsxp>help_and_support (more info?)

I am running Windows XP SP2 with all the latest updates until now.
Today I got security update KB951748 and as usually accepted it an
installed. Not looking too closely at it but did notice something
about malicious software removal and reporting back to Microsoft or
something like that. After it was installed I restarted my PC as
requested. After it came back up I was blocked from getting onto the
Internet. Everything looked normal and I even tried repair of the
connection which seemed to work but still no connection. To check
things out I fired up my laptop going wireless through the same router
etc. This worked fine. I then uninstalled this latest update and
everything is back to normal. I am also running Zone Alarm Internet
Security Suite. Any chance that the problem is a comflict there? As
other suggestions? I do not want to turn off updates.
email response not expected but to respond remove .uk at end
TIA
Hank

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Aaron

External


Since: Mar 13, 2006
Posts: 34



(Msg. 2) Posted: Wed Jul 09, 2008 9:45 am
Post subject: RE: Help with new windows security update It broke my computer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I had the same exact problem. Windows XP SP2 with Zona Alarm Internet SS.
Woke up this morning and realized an update was ready for installation,
"Microsoft Malicious Software Removal Tool July 2008." Just after the
install was complete I tried to connect to the web (DSL) and could not. Ran
diagnostics and it said there was most likely a problem with Firewall
settings for HTTP Port 80, Port 443 and FTP Port 21. Restored the PC back to
pre install and it connected fine.

"Hank" wrote:

> I am running Windows XP SP2 with all the latest updates until now.
> Today I got security update KB951748 and as usually accepted it an
> installed. Not looking too closely at it but did notice something
> about malicious software removal and reporting back to Microsoft or
> something like that. After it was installed I restarted my PC as
> requested. After it came back up I was blocked from getting onto the
> Internet. Everything looked normal and I even tried repair of the
> connection which seemed to work but still no connection. To check
> things out I fired up my laptop going wireless through the same router
> etc. This worked fine. I then uninstalled this latest update and
> everything is back to normal. I am also running Zone Alarm Internet
> Security Suite. Any chance that the problem is a comflict there? As
> other suggestions? I do not want to turn off updates.
> email response not expected but to respond remove .uk at end
> TIA
> Hank
>

 >> Stay informed about: Help with new windows security update It broke my computer 
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Ron Badour1

External


Since: Apr 15, 2004
Posts: 409



(Msg. 3) Posted: Wed Jul 09, 2008 9:45 am
Post subject: Re: Help with new windows security update It broke my computer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

See this article:
http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52727

--
Regards

Ron Badour
MS MVP Shell User


"Hank" <hgreintges DeleteThis @skybest.com.uk> wrote in message
news:ssf974d66801e2gg03vhabl14h198dhj2u@4ax.com...
>I am running Windows XP SP2 with all the latest updates until now.
> Today I got security update KB951748 and as usually accepted it an
> installed. Not looking too closely at it but did notice something
> about malicious software removal and reporting back to Microsoft or
> something like that. After it was installed I restarted my PC as
> requested. After it came back up I was blocked from getting onto the
> Internet. Everything looked normal and I even tried repair of the
> connection which seemed to work but still no connection. To check
> things out I fired up my laptop going wireless through the same router
> etc. This worked fine. I then uninstalled this latest update and
> everything is back to normal. I am also running Zone Alarm Internet
> Security Suite. Any chance that the problem is a comflict there? As
> other suggestions? I do not want to turn off updates.
> email response not expected but to respond remove .uk at end
> TIA
> Hank
 >> Stay informed about: Help with new windows security update It broke my computer 
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Aaron

External


Since: Mar 13, 2006
Posts: 34



(Msg. 4) Posted: Wed Jul 09, 2008 9:45 am
Post subject: Re: Help with new windows security update It broke my computer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

And here as well.
http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52785

Aaron

"Ron Badour" wrote:

> See this article:
> http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52727
>
> --
> Regards
>
> Ron Badour
> MS MVP Shell User
>
>
> "Hank" <hgreintges.TakeThisOut@skybest.com.uk> wrote in message
> news:ssf974d66801e2gg03vhabl14h198dhj2u@4ax.com...
> >I am running Windows XP SP2 with all the latest updates until now.
> > Today I got security update KB951748 and as usually accepted it an
> > installed. Not looking too closely at it but did notice something
> > about malicious software removal and reporting back to Microsoft or
> > something like that. After it was installed I restarted my PC as
> > requested. After it came back up I was blocked from getting onto the
> > Internet. Everything looked normal and I even tried repair of the
> > connection which seemed to work but still no connection. To check
> > things out I fired up my laptop going wireless through the same router
> > etc. This worked fine. I then uninstalled this latest update and
> > everything is back to normal. I am also running Zone Alarm Internet
> > Security Suite. Any chance that the problem is a comflict there? As
> > other suggestions? I do not want to turn off updates.
> > email response not expected but to respond remove .uk at end
> > TIA
> > Hank
>
>
>
 >> Stay informed about: Help with new windows security update It broke my computer 
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Laura

External


Since: Jul 10, 2008
Posts: 1



(Msg. 5) Posted: Thu Jul 10, 2008 4:49 pm
Post subject: Re: Help with new windows security update It broke my computer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

ZoneAlarm have now produced an upgrade which appears to function well with
KB951748.

See
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfIntern...ccessIs


"Aaron" <Aaron RemoveThis @discussions.microsoft.com> wrote in message
news:15BE8F6D-A51D-4F97-8DC3-581058159E18@microsoft.com...
> And here as well.
> http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52785
>
> Aaron
>
> "Ron Badour" wrote:
>
>> See this article:
>> http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52727
>>
>> --
>> Regards
>>
>> Ron Badour
>> MS MVP Shell User
>>
>>
>> "Hank" <hgreintges RemoveThis @skybest.com.uk> wrote in message
>> news:ssf974d66801e2gg03vhabl14h198dhj2u@4ax.com...
>> >I am running Windows XP SP2 with all the latest updates until now.
>> > Today I got security update KB951748 and as usually accepted it an
>> > installed. Not looking too closely at it but did notice something
>> > about malicious software removal and reporting back to Microsoft or
>> > something like that. After it was installed I restarted my PC as
>> > requested. After it came back up I was blocked from getting onto the
>> > Internet. Everything looked normal and I even tried repair of the
>> > connection which seemed to work but still no connection. To check
>> > things out I fired up my laptop going wireless through the same router
>> > etc. This worked fine. I then uninstalled this latest update and
>> > everything is back to normal. I am also running Zone Alarm Internet
>> > Security Suite. Any chance that the problem is a comflict there? As
>> > other suggestions? I do not want to turn off updates.
>> > email response not expected but to respond remove .uk at end
>> > TIA
>> > Hank
>>
>>
>>
 >> Stay informed about: Help with new windows security update It broke my computer 
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