Help & Support Not Working

Hello & Thanks in advance.

I have a laptop which I just recently installed WinXP Pro
from WinXp Home. I installed SP2 recently. I cannot
access the Help & Support Center on this computer. I get
the following messages below when I try to access Help &
Support below:

WINDOWS CANNOT OPEN HELP AND SUPPORT BECAUSE A SYSTEM
SERVICE IS NOT RUNNING.

TO FIX THIS PROBLEM, START THE SERVICE NAMED "HELP AND
SUPPORT".

When I try to start the service I get the following
message:

COULD NOT START THE HELP AND SUPPORT ON LOCAL COMPUTER.

ERROR 1083:
THE EXECUTABLE PROGRAM THAT THIS SERVICE IS CONFIGURED TO
RUN IN DOES NOT IMPLEMENT THE SERVICE.

HELP !!
KenG

Hi

See if the following link to Kelly's web site helps:

"Why doesn't Help and Support work?"
<a style='text-decoration: underline;' href="http://www.kellys-korner-xp.com/top10faqs.htm" target="_blank">http://www.kellys-korner-xp.com/top10faqs.htm</a>

--

Will Denny
MVP - Windows Shell/User
Please reply to the News Groups


"KenG" <anonymous RemoveThis @discussions.microsoft.com> wrote in message
news:0ced01c49ffd$ea29d990$a601280a@phx.gbl...
 > Hello & Thanks in advance.
 >
 > I have a laptop which I just recently installed WinXP Pro
 > from WinXp Home. I installed SP2 recently. I cannot
 > access the Help & Support Center on this computer. I get
 > the following messages below when I try to access Help &
 > Support below:
 >
 > WINDOWS CANNOT OPEN HELP AND SUPPORT BECAUSE A SYSTEM
 > SERVICE IS NOT RUNNING.
 >
 > TO FIX THIS PROBLEM, START THE SERVICE NAMED "HELP AND
 > SUPPORT".
 >
 > When I try to start the service I get the following
 > message:
 >
 > COULD NOT START THE HELP AND SUPPORT ON LOCAL COMPUTER.
 >
 > ERROR 1083:
 > THE EXECUTABLE PROGRAM THAT THIS SERVICE IS CONFIGURED TO
 > RUN IN DOES NOT IMPLEMENT THE SERVICE.
 >
 > HELP !!
 > KenG
 ><!-- ~MESSAGE_AFTER~ -->