Guide doesn't work - "No information available"

Have you tried using a neiborhing Postal code instead of your own?
Have you tried tell MC that you are using an antenna instead of cable or
vice versa?
Have you tried a different region then your own and received an error from
your postal code?

"Sam Munzani" <smunzani RemoveThis @gmail.com> wrote in message
news:OBHpxtYxIHA.4772@TK2MSFTNGP03.phx.gbl...
> Out of frustration I decided to rebuild the box and do latest update
> before trying again. This sime it can't download the guide at all. The box
> has internet access, I can do windows update fine. Firewall, windows
> defender etc have been disabled. Its really frustrating issue.
>
> Any suggestions,
> Sam
>> Hi,
>>
>> I have vista ultimate running hauppauge 350 card. It worked flowless for
>> months till my hard drive fried last week and I had to rebuild. After the
>> rebuild, I am unable to get the guide. When I click on guide, it shows
>> "no information available" on all channels. I even manually downloaded
>> the guide by going to settings menu and I tried many times but no luck.
>>
>> Am I missing something here? It sees all channels fine, it records fine.
>> Everything is working except for the guide and movie guide.
>>
>> Any help is greatly appreciated.
>>
>> Thanks,
>> Sam
>>
>
>
 >> Stay informed about: Guide doesn't work - "No information available" 

Comments inline,
> Have you tried using a neiborhing Postal code instead of your own?
Yes. I just tried 60540 which is another postal code of my town. No
difference.

> Have you tried tell MC that you are using an antenna instead of cable or
> vice versa?
I tried that and that didn't make any difference either.

> Have you tried a different region then your own and received an error from
> your postal code?
I selected "Comcast - Naperville, Digital cable" and it went through
downloading the EPG. However it still shows "no information available" when
I press the guide button.

Its really odd. This box worked flowlessly for months. After the rebuild all
these problems started happening. Did MS change something on any of its
updates?

Thanks,
Sam


>
> "Sam Munzani" <smunzani DeleteThis @gmail.com> wrote in message
> news:OBHpxtYxIHA.4772@TK2MSFTNGP03.phx.gbl...
>> Out of frustration I decided to rebuild the box and do latest update
>> before trying again. This sime it can't download the guide at all. The
>> box has internet access, I can do windows update fine. Firewall, windows
>> defender etc have been disabled. Its really frustrating issue.
>>
>> Any suggestions,
>> Sam
>>> Hi,
>>>
>>> I have vista ultimate running hauppauge 350 card. It worked flowless for
>>> months till my hard drive fried last week and I had to rebuild. After
>>> the rebuild, I am unable to get the guide. When I click on guide, it
>>> shows "no information available" on all channels. I even manually
>>> downloaded the guide by going to settings menu and I tried many times
>>> but no luck.
>>>
>>> Am I missing something here? It sees all channels fine, it records fine.
>>> Everything is working except for the guide and movie guide.
>>>
>>> Any help is greatly appreciated.
>>>
>>> Thanks,
>>> Sam
>>>
>>
>>
>
 >> Stay informed about: Guide doesn't work - "No information available" 

Try analog cable since digital cable may only be useful if you are using a
digital STB which apparently you are not since you have an analog tuner card
directly connected to your cable outlet.
"Sam Munzani" <smunzani RemoveThis @gmail.com> wrote in message
news:uHnGSFbxIHA.5472@TK2MSFTNGP06.phx.gbl...
>
> Comments inline,
>> Have you tried using a neiborhing Postal code instead of your own?
> Yes. I just tried 60540 which is another postal code of my town. No
> difference.
>
>> Have you tried tell MC that you are using an antenna instead of cable or
>> vice versa?
> I tried that and that didn't make any difference either.
>
>> Have you tried a different region then your own and received an error
>> from your postal code?
> I selected "Comcast - Naperville, Digital cable" and it went through
> downloading the EPG. However it still shows "no information available"
> when I press the guide button.
>
> Its really odd. This box worked flowlessly for months. After the rebuild
> all these problems started happening. Did MS change something on any of
> its updates?
>
> Thanks,
> Sam
>
>
>>
>> "Sam Munzani" <smunzani RemoveThis @gmail.com> wrote in message
>> news:OBHpxtYxIHA.4772@TK2MSFTNGP03.phx.gbl...
>>> Out of frustration I decided to rebuild the box and do latest update
>>> before trying again. This sime it can't download the guide at all. The
>>> box has internet access, I can do windows update fine. Firewall, windows
>>> defender etc have been disabled. Its really frustrating issue.
>>>
>>> Any suggestions,
>>> Sam
>>>> Hi,
>>>>
>>>> I have vista ultimate running hauppauge 350 card. It worked flowless
>>>> for months till my hard drive fried last week and I had to rebuild.
>>>> After the rebuild, I am unable to get the guide. When I click on guide,
>>>> it shows "no information available" on all channels. I even manually
>>>> downloaded the guide by going to settings menu and I tried many times
>>>> but no luck.
>>>>
>>>> Am I missing something here? It sees all channels fine, it records
>>>> fine. Everything is working except for the guide and movie guide.
>>>>
>>>> Any help is greatly appreciated.
>>>>
>>>> Thanks,
>>>> Sam
>>>>
>>>
>>>
>>
>
>
 >> Stay informed about: Guide doesn't work - "No information available"