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skconnor

External


Since: Dec 09, 2008
Posts: 1



(Msg. 1) Posted: Tue Dec 09, 2008 7:23 am
Post subject: Error Message Help
Archived from groups: microsoft>public>windowsxp>help_and_support (more info?)

I just installed XP Home on my mom's computer and when I was finished I
installed her Juno for her. When I tried to connect it came up with the
following error message:
Connection Error 797 the port is already in use.
You cannnot connect to Juno because you are still connected to the Internet
using other ISP software.
To connect to Juno you must first disconnect and close the other ISP
software.

I dont have any other ISP software. I am stumped. Can someone please tell me
what to do!!! Thanks

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Mark L. Ferguson

External


Since: Feb 09, 2008
Posts: 90



(Msg. 2) Posted: Tue Dec 09, 2008 9:32 am
Post subject: Re: Error Message Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Go to Start/Run, and type DEVMGMT.MSC , highlight the Modem device, Action
menu, "Uninstall", then Action menu, "scan for hardware changes", to find
the device drivers again automatically.

--
Use the "Ratings" feature. It helps the new users.
Please use the Communities guidelines when posting.
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Mark L. Ferguson MS-MVP
https://mvp.support.microsoft.com/profile/Mark.Ferguson

"skconnor" wrote in message

> I just installed XP Home on my mom's computer and when I was finished I
> installed her Juno for her. When I tried to connect it came up with the
> following error message:
> Connection Error 797 the port is already in use.
> You cannnot connect to Juno because you are still connected to the
> Internet
> using other ISP software.
> To connect to Juno you must first disconnect and close the other ISP
> software.
>
> I dont have any other ISP software. I am stumped. Can someone please tell
> me
> what to do!!! Thanks

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Gerry

External


Since: Jun 14, 2007
Posts: 2154



(Msg. 3) Posted: Tue Dec 09, 2008 1:26 pm
Post subject: Re: Error Message Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

It would helpful if you would explain what Juno is. A link to the
related web site would also assist. Without this information we can only
guess and any answers might not help.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


skconnor wrote:
> I just installed XP Home on my mom's computer and when I was finished
> I installed her Juno for her. When I tried to connect it came up with
> the following error message:
> Connection Error 797 the port is already in use.
> You cannnot connect to Juno because you are still connected to the
> Internet using other ISP software.
> To connect to Juno you must first disconnect and close the other ISP
> software.
>
> I dont have any other ISP software. I am stumped. Can someone please
> tell me what to do!!! Thanks
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Leonard Grey

External


Since: Oct 17, 2008
Posts: 75



(Msg. 4) Posted: Tue Dec 09, 2008 1:26 pm
Post subject: Re: Error Message Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Juno is an asteroid, which is not the same thing as a hemorrhoid,
although asteroid sounds like a more appropriate name for that condition.
---
Leonard Grey
Errare humanum est

Gerry wrote:
> It would helpful if you would explain what Juno is. A link to the
> related web site would also assist. Without this information we can only
> guess and any answers might not help.
>
>
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Dick D.

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Since: Dec 09, 2008
Posts: 5



(Msg. 5) Posted: Tue Dec 09, 2008 1:26 pm
Post subject: Re: Error Message Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Gerry" wrote:

>
>
>It would helpful if you would explain what Juno is. A link to the
>related web site would also assist. Without this information we can only
>guess and any answers might not help.

Juno is a long-established online service that serves dialup
customers.

Googling "Juno" gets what you want on the FIRST HIT.
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Gerry

External


Since: Jun 14, 2007
Posts: 2154



(Msg. 6) Posted: Tue Dec 09, 2008 2:27 pm
Post subject: Re: Error Message Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Dick

Yes I am capable of using Google but it is for skconnor to confirm what
she is referring to.

--



Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Dick D. wrote:
> "Gerry" wrote:
>
>>
>>
>> It would helpful if you would explain what Juno is. A link to the
>> related web site would also assist. Without this information we can
>> only guess and any answers might not help.
>
> Juno is a long-established online service that serves dialup
> customers.
>
> Googling "Juno" gets what you want on the FIRST HIT.
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Gerry

External


Since: Jun 14, 2007
Posts: 2154



(Msg. 7) Posted: Tue Dec 09, 2008 2:27 pm
Post subject: Re: Error Message Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Leonard

Errare humanum est

Juno was an ancient Roman goddess, the protector and special counselor
of the state. She is a daughter of Saturn and sister (but also the wife)
of the chief god Jupiter and the mother of Juventas, Mars, and Vulcan.
Her Greek equivalent is Hera. As the patron goddess of Rome and the
Roman empire she was called Regina ("queen") and, together with Jupiter
and Minerva, was worshipped as a triad on the Capitol (Juno Capitolina)
in Rome.


--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Leonard Grey wrote:
> Juno is an asteroid, which is not the same thing as a hemorrhoid,
> although asteroid sounds like a more appropriate name for that
> condition. ---
> Leonard Grey
> Errare humanum est
>
> Gerry wrote:
>> It would helpful if you would explain what Juno is. A link to the
>> related web site would also assist. Without this information we can
>> only guess and any answers might not help.
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Dick D.

External


Since: Dec 09, 2008
Posts: 5



(Msg. 8) Posted: Tue Dec 09, 2008 2:27 pm
Post subject: Re: Error Message Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Gerry" wrote:

>
>Dick
>
>Yes I am capable of using Google but it is for skconnor to confirm what
>she is referring to.

I don't need comfirmation, because I know that she is referring to
Juno, the dialup service provider. It's clear from the other info
that she mentioned that I'm correct.
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Leonard Grey

External


Since: Oct 17, 2008
Posts: 75



(Msg. 9) Posted: Tue Dec 09, 2008 2:46 pm
Post subject: Re: Error Message Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Correct. Juno was that, and also an asteroid, and also a low-cost ISP
here in the U.S. However, the original Juno is probably the one you
described.
---
Leonard Grey
Errare humanum est

Gerry wrote:
> Leonard
>
> Errare humanum est
>
> Juno was an ancient Roman goddess, the protector and special counselor
> of the state. She is a daughter of Saturn and sister (but also the wife)
> of the chief god Jupiter and the mother of Juventas, Mars, and Vulcan.
> Her Greek equivalent is Hera. As the patron goddess of Rome and the
> Roman empire she was called Regina ("queen") and, together with Jupiter
> and Minerva, was worshipped as a triad on the Capitol (Juno Capitolina)
> in Rome.
>
>
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Gerry

External


Since: Jun 14, 2007
Posts: 2154



(Msg. 10) Posted: Tue Dec 09, 2008 6:26 pm
Post subject: Re: Error Message Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Dick

If you're so sure why not answer her question rather than direct
pointless comments to me.

--



Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Dick D. wrote:
> "Gerry" wrote:
>
>>
>> Dick
>>
>> Yes I am capable of using Google but it is for skconnor to confirm
>> what she is referring to.
>
> I don't need comfirmation, because I know that she is referring to
> Juno, the dialup service provider. It's clear from the other info
> that she mentioned that I'm correct.
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Dick D.

External


Since: Dec 09, 2008
Posts: 5



(Msg. 11) Posted: Tue Dec 09, 2008 6:26 pm
Post subject: Re: Error Message Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Gerry" wrote:

>Dick
>
>If you're so sure why not answer her question rather than direct
>pointless comments to me.

I'm waiting for you to ask for a defrag report so I've got more to
work with.
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Jim

External


Since: Oct 09, 2008
Posts: 30



(Msg. 12) Posted: Wed Dec 10, 2008 9:26 am
Post subject: Re: Error Message Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Tue, 9 Dec 2008 07:23:14 -0800, skconnor
wrote:

>I just installed XP Home on my mom's computer and when I was finished I
>installed her Juno for her. When I tried to connect it came up with the
>following error message:
>Connection Error 797 the port is already in use.
>You cannnot connect to Juno because you are still connected to the Internet
>using other ISP software.
>To connect to Juno you must first disconnect and close the other ISP
>software.
>
>I dont have any other ISP software. I am stumped. Can someone please tell me
>what to do!!! Thanks

http://support.microsoft.com/kb/317222
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