CHKDSK

After you schedule chkdsk and reboot, if you get one of these messages:

Cannot lock volume for direct access
or
Cannot open volume for direct access

<quote>
This problem occurs because the Chkdsk.exe utility or the Autochk.exe
utility could not lock the partition. This problem can occur if another
utility or service, such as a virus checker program or a disk monitoring
program, locks the partition before you try to run the Chkdsk.exe utility or
the Autochk.exe utility.
<quote>

There are several things that can cause the problem.

Symantec AntiVirus Corporate Edition 9.0 can cause the problem.

Chkdsk.exe or ScanDisk fails to run on Windows XP or Windows 2003 after
installing Symantec AntiVirus Corporate Edition 9.0
http://service1.symantec.com/SUPPORT/ent-security.nsf/529c2f9adcf33a10...56e2200

A program called Hitman Pro can cause the problem.

A really old version of ZoneAlarm (a version from 2004) can cause the
problem.

BitDefender Internet Security 9 can cause the problem.

[[Ok BitDefender live support told me yesterday that they are working on it
and sending people analyse tools but she didn't send me one.....]]
from...
Kris RemoveThis @discussions.microsoft.com 21 May 2006

Spyware Doctor can also cause the problem.

The /x switch doesn't work if Spyware Doctor is installed. Spyware Doctor
needs to be uninstalled or you can do this...

Quoted from *PCTools*, *Spyware* *Doctor*...
1. Exit from Spyware Doctor (to exit from Spyware
Doctor please right click on the Spyware Doctor icon in
the notification area (next to the clock on the Windows
taskbar) and select Exit from the menu that appears)

2. Delete the file
ikhlayer.sys from %windir%\system32\drivers\
or
from c:\windows\system32\drivers\

3. Restart Spyware Doctor

Chkdsk, defrag and error-checking should now work.
-----

You can also try this.

To run chkdsk from a command prompt.

Start | Run | Type: cmd | Click OK |
In the command prompt, type:

chkdsk C: /x

Hit your Enter key.

The following error message appears:
Chkdsk cannot run because the volume is in use by another process. Would you
like to schedule this volume to be checked the next time the system
restarts? (Y/N)

Type Y, hit Enter and close the command prompt.

Reboot.

The /x switch: Use with NTFS only. Forces the volume to dismount first, if
necessary. All open handles to the drive are invalidated. /x also includes
the functionality of /f. The /F switch fixes errors on the disk.

Unable to run CHKDSK
http://support.microsoft.com/kb/555484

[[Message 1
Cannot lock volume for direct access
Message 2
Cannot open volume for direct access ]]
You receive an error message when you run the Autochk.exe utility on a
partition after you restart the computer or when you schedule the Chkdsk.exe
utility to run on a partition on a Windows 2000-based computer or a Windows
NT-based computer
http://support.microsoft.com/kb/160654

This can sometimes work.

Schedule chkdsk and reboot in Safe Mode.

The way to do that in this instance is to use the msconfig method.

Start | Run | Type: msconfig | Click OK |
BOOT.INI tab | Under Boot Options select: /SAFEBOOT

The /SAFEBOOT switch causes Windows to start in Safe Mode.

After making those boot.ini changes using msconfig, you need to click Apply
and Close.

Then click on: Restart.

See if chkdsk runs correctly.

Then before you shutdown or reboot again, open msconfig...

UNSelect: /SAFEBOOT under the boot.ini tab | Click Apply |
Under the General tab Select: Normal Startup - load all device drivers and
services | Click Apply and Close


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:AB985D11-0B30-4F50-8C46-9F748878FD57@microsoft.com,
roben <roben RemoveThis @discussions.microsoft.com> hunted and pecked:
> Only recently have been unable to use CHKDSK or Norton disk doctor to do 5
> stage file check upon restart.
> I uninstalled a few app's, thinking they may be hanging it up, but still
> does not work.
> On reboot, CHKDSK aborts, displaying msg " cannot open volume for direct
> access". Found "KB 555484...unable to run chkdsk". Followed directions,
> but there are no more optiontial services to disable. Still fails to
> CHKDSK.
>
> Any other advice?
> roben
 >> Stay informed about: CHKDSK 

Roben

What Norton package do you have?

http://shop.symantecstore.com/DRHM/servlet/ControllerServlet?Action=Di...ayProdu
if link broken try
http://snipurl.com/15ep7

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"roben" <roben DeleteThis @discussions.microsoft.com> wrote in message
news:AB985D11-0B30-4F50-8C46-9F748878FD57@microsoft.com...
> Only recently have been unable to use CHKDSK or Norton disk doctor to
> do 5
> stage file check upon restart.
> I uninstalled a few app's, thinking they may be hanging it up, but
> still
> does not work.
> On reboot, CHKDSK aborts, displaying msg " cannot open volume for
> direct
> access". Found "KB 555484...unable to run chkdsk". Followed
> directions, but
> there are no more optiontial services to disable. Still fails to
> CHKDSK.
>
> Any other advice?
> roben
 >> Stay informed about: CHKDSK 

Wes,
I tried chkdsk c: /f & .../x several times, but volume still would not open
Using the safeboot in msconfig DID work.
I also did a SFC, beforehand, which prompted me to swap out my XP PRO disc
& XPSP2 disc several times. This might have helped. Dunno
Thanks very VERY much for your great advice.

roben

This (below) worked!

This can sometimes work.

The way to do that in this instance is to use the msconfig method.

Start | Run | Type: msconfig | Click OK |
BOOT.INI tab | Under Boot Options select: /SAFEBOOT

The /SAFEBOOT switch causes Windows to start in Safe Mode.

After making those boot.ini changes using msconfig, you need to click Apply
and Close.

Then click on: Restart.

See if chkdsk runs correctly.

Then before you shutdown or reboot again, open msconfig...

UNSelect: /SAFEBOOT under the boot.ini tab | Click Apply |
Under the General tab Select: Normal Startup - load all device drivers and
services | Click Apply and Close


--
Hope this helps. Let us know.
 >> Stay informed about: CHKDSK 

Booting in Safe Mode apparently disabled whatever is preventing chkdsk
access to your hard drive.

Glad you got it to run.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:B5639AA6-202D-467F-B565-66F6717978C3@microsoft.com,
roben <roben.DeleteThis@discussions.microsoft.com> hunted and pecked:
> Wes,
> I tried chkdsk c: /f & .../x several times, but volume still would not
> open Using the safeboot in msconfig DID work.
> I also did a SFC, beforehand, which prompted me to swap out my XP PRO
> disc & XPSP2 disc several times. This might have helped. Dunno
> Thanks very VERY much for your great advice.
>
> roben
>
> This (below) worked!
>
> This can sometimes work.
>
> The way to do that in this instance is to use the msconfig method.
>
> Start | Run | Type: msconfig | Click OK |
> BOOT.INI tab | Under Boot Options select: /SAFEBOOT
>
> The /SAFEBOOT switch causes Windows to start in Safe Mode.
>
> After making those boot.ini changes using msconfig, you need to click
> Apply and Close.
>
> Then click on: Restart.
>
> See if chkdsk runs correctly.
>
> Then before you shutdown or reboot again, open msconfig...
>
> UNSelect: /SAFEBOOT under the boot.ini tab | Click Apply |
> Under the General tab Select: Normal Startup - load all device drivers and
> services | Click Apply and Close
>
>
> --
> Hope this helps. Let us know.
 >> Stay informed about: CHKDSK