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BSODs: Likely driver related.

 
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dr nemo

External


Since: Sep 21, 2007
Posts: 11



(Msg. 1) Posted: Fri Sep 21, 2007 6:40 pm
Post subject: BSODs: Likely driver related.
Archived from groups: microsoft>public>windowsxp>perform_maintain (more info?)

XP SP2, Dell Inspiron 6400/1505 Intel Duo Core 2. I've had it since since
11/06 and had BSODs since the day I got it. Lost count of number of times
reinstalling the OS (ghosting & by XP CD), finding driver updates, and have
given up on restore point (have long since deactivated it--tends to
attract/harbor worms & trojans) since it doesn't 'restore'. Finally tracked
down Sonic Roxio driver as one bad driver, another was recent Zone alarm
(first time I had no drivers showing up on Dell's Crash Analysis Tool), but
now Crash Analysis says 'fine' but Driver Verifier says 'corrupt' driver. But
which one?? All I know is when I do 'all drivers' on verifier, not just
'unsigned'. MSFT's KB does NOT help--it doesn't have a "Driver for Dummies
(and other idiots)" manual. Now the persisting problem is:
SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION 0xC1 (0x92e6EFE0, 0x92E6E38A,
0x009F020, 0x23). -- 4th parameter always is 0x23. Other BSODs commonly seen
are: IRQL_NOT_LESS_OR_EQUAL 0xA , PFN_LIST_CORRUPT 0x4E ,
PAGE_FAULT_IN_NONE_PAGED_AREA 0x50, BAD_POOL_CALLER 0xC2 , and
DRIVER_VERIFIER_DETECTED_VIOLATION 0xC4 (this is the new one since setting
driver verifier to all drivers rather than 'all unsigned drivers').
Occasionally when it crashes a driver like ntfs.sys or win32k.sys (or the
'fatal system error' ndis.sys) will be identified. I think it's a system
driver (or two). How do I fix this? The KBs are not simple, and strangely
enough my event logs are not registering the crashes (much to my chagrin,
though I decided to give up on Avast! 4.7 when a .dll kept giving warnings
repeatedly). I'm not sure how to set the Minidumps (I found them empty using
the MS debugger, but I couldn't figure out how the symbols properly load).
chkdsk /r /f hasn't helped either. Where do I go from here? I can't quite
grasp the programming code on debugger--I need some basics, and for driver
verifier, it doesn't show why which setting is high or low, and how one can
do a process of elimination (in an understandable way) to find the balky
driver.

One problem is that no matter if I ghost or even installed from the XP
CD-ROM and start uninstalling much of the unnecessary stuff (including
PC-cillin--it seems to have a bogus firewall driver, or attracts one; I've
used Grisoft AVG since), but when I start downloading the 70+ Windows updates
is when I'm most likely to get my first BSOD (I can't recall but inclined to
think its PFN_LIST).

Where do I go from here? If not debugging? What else?

 >> Stay informed about: BSODs: Likely driver related. 
Back to top
Login to vote
Gerry

External


Since: Jun 14, 2007
Posts: 2048



(Msg. 2) Posted: Sat Sep 22, 2007 5:19 am
Post subject: Re: BSODs: Likely driver related. [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

You need to deal to problems as and when they occur. Reciting a history
of Stop Errors in the present and previous incarnations of your
operating system over the last 5 years is not helpful. You need to focus
on a single session, the latest one, and only look at earlier sessions
to see if it is a repeating problem. Often it can be pointless
investigating an error unless it happens more than once. You need to
capture a complete copy of the next Stop Error Report and post a full
copy here.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure even after you have
solved the problem as it's better disabled. Check for variants of the
Stop Error message.

An alternative is to keep pressing the F8 key during Start-Up and select
option - Disable automatic restart on system failure.

If you are using a wireless keyboard and the F8 key does not work
substitute a wired keyboard and mouse for this exercise only.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

dr nemo wrote:
> XP SP2, Dell Inspiron 6400/1505 Intel Duo Core 2. I've had it since
> since 11/06 and had BSODs since the day I got it. Lost count of
> number of times reinstalling the OS (ghosting & by XP CD), finding
> driver updates, and have given up on restore point (have long since
> deactivated it--tends to attract/harbor worms & trojans) since it
> doesn't 'restore'. Finally tracked down Sonic Roxio driver as one bad
> driver, another was recent Zone alarm (first time I had no drivers
> showing up on Dell's Crash Analysis Tool), but now Crash Analysis
> says 'fine' but Driver Verifier says 'corrupt' driver. But which
> one?? All I know is when I do 'all drivers' on verifier, not just
> 'unsigned'. MSFT's KB does NOT help--it doesn't have a "Driver for
> Dummies (and other idiots)" manual. Now the persisting problem is:
> SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION 0xC1 (0x92e6EFE0, 0x92E6E38A,
> 0x009F020, 0x23). -- 4th parameter always is 0x23. Other BSODs
> commonly seen are: IRQL_NOT_LESS_OR_EQUAL 0xA , PFN_LIST_CORRUPT 0x4E
> , PAGE_FAULT_IN_NONE_PAGED_AREA 0x50, BAD_POOL_CALLER 0xC2 , and
> DRIVER_VERIFIER_DETECTED_VIOLATION 0xC4 (this is the new one since
> setting driver verifier to all drivers rather than 'all unsigned
> drivers'). Occasionally when it crashes a driver like ntfs.sys or
> win32k.sys (or the 'fatal system error' ndis.sys) will be identified.
> I think it's a system driver (or two). How do I fix this? The KBs are
> not simple, and strangely enough my event logs are not registering
> the crashes (much to my chagrin, though I decided to give up on
> Avast! 4.7 when a .dll kept giving warnings repeatedly). I'm not sure
> how to set the Minidumps (I found them empty using the MS debugger,
> but I couldn't figure out how the symbols properly load). chkdsk /r
> /f hasn't helped either. Where do I go from here? I can't quite grasp
> the programming code on debugger--I need some basics, and for driver
> verifier, it doesn't show why which setting is high or low, and how
> one can do a process of elimination (in an understandable way) to
> find the balky driver.
>
> One problem is that no matter if I ghost or even installed from the XP
> CD-ROM and start uninstalling much of the unnecessary stuff (including
> PC-cillin--it seems to have a bogus firewall driver, or attracts one;
> I've used Grisoft AVG since), but when I start downloading the 70+
> Windows updates is when I'm most likely to get my first BSOD (I can't
> recall but inclined to think its PFN_LIST).
>
> Where do I go from here? If not debugging? What else?

 >> Stay informed about: BSODs: Likely driver related. 
Back to top
Login to vote
dr nemo

External


Since: Sep 21, 2007
Posts: 11



(Msg. 3) Posted: Sat Sep 22, 2007 6:40 pm
Post subject: Re: BSODs: Likely driver related. [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The auto restart is disabled (in fact I didn't know such a feature existed).
I wouldn't have been able to get as much information as I have otherwise.
However, my Event Log doesn't register any events, and my application log has
only register a problem with the Dell Service Center responding to AVG's
update service (a warning), so I uninstalled DSC (I didn't realize this until
now) but cannot correlate the warnings to BSODs. Recently I also uninstalled
Avast 4.7 because of a .dll error issue (it would put out a long repeating
sequence of warning/error) but cannot correlate it to a crash temporally,
either. The logs have not been useful, which concerns me.

Early on I was using the info on the Stop Errors--it would lead me to
'uninstall driver' but the problem was that most everything was long since
installed so I didn't know which was the culprit, or if it was a recent MS
update. The blue screens seldom implicated a driver (other than the
occasional system driver like ntfs.sys). Even when I'd reinstall the OS from
the beginning and go through the updates (70+) then a BSOD and 'uninstall' or
'disable' for instruction. There has to be a better way, like an algorithm
for process of elimination to identify the faulty culprit.

This is my Dell Inspiron 6400/E1505 XP SP2 duo core w/ 2GB RAM. No wireless
except the WLAN. I use the scratch pad.

Suggestion for next step?

"Gerry" wrote:

> You need to deal to problems as and when they occur. Reciting a history
> of Stop Errors in the present and previous incarnations of your
> operating system over the last 5 years is not helpful. You need to focus
> on a single session, the latest one, and only look at earlier sessions
> to see if it is a repeating problem. Often it can be pointless
> investigating an error unless it happens more than once. You need to
> capture a complete copy of the next Stop Error Report and post a full
> copy here.
>
> Disable automatic restart on system failure. This should help by
> allowing time to write down the STOP code properly. Right click on
> the My Computer icon on the Desktop and select Properties, Advanced,
> Start-Up and Recovery, System Failure and uncheck box before
> Automatically Restart.
>
> Do not re-enable automatic restart on system failure even after you have
> solved the problem as it's better disabled. Check for variants of the
> Stop Error message.
>
> An alternative is to keep pressing the F8 key during Start-Up and select
> option - Disable automatic restart on system failure.
>
> If you are using a wireless keyboard and the F8 key does not work
> substitute a wired keyboard and mouse for this exercise only.
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> dr nemo wrote:
> > XP SP2, Dell Inspiron 6400/1505 Intel Duo Core 2. I've had it since
> > since 11/06 and had BSODs since the day I got it. Lost count of
> > number of times reinstalling the OS (ghosting & by XP CD), finding
> > driver updates, and have given up on restore point (have long since
> > deactivated it--tends to attract/harbor worms & trojans) since it
> > doesn't 'restore'. Finally tracked down Sonic Roxio driver as one bad
> > driver, another was recent Zone alarm (first time I had no drivers
> > showing up on Dell's Crash Analysis Tool), but now Crash Analysis
> > says 'fine' but Driver Verifier says 'corrupt' driver. But which
> > one?? All I know is when I do 'all drivers' on verifier, not just
> > 'unsigned'. MSFT's KB does NOT help--it doesn't have a "Driver for
> > Dummies (and other idiots)" manual. Now the persisting problem is:
> > SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION 0xC1 (0x92e6EFE0, 0x92E6E38A,
> > 0x009F020, 0x23). -- 4th parameter always is 0x23. Other BSODs
> > commonly seen are: IRQL_NOT_LESS_OR_EQUAL 0xA , PFN_LIST_CORRUPT 0x4E
> > , PAGE_FAULT_IN_NONE_PAGED_AREA 0x50, BAD_POOL_CALLER 0xC2 , and
> > DRIVER_VERIFIER_DETECTED_VIOLATION 0xC4 (this is the new one since
> > setting driver verifier to all drivers rather than 'all unsigned
> > drivers'). Occasionally when it crashes a driver like ntfs.sys or
> > win32k.sys (or the 'fatal system error' ndis.sys) will be identified.
> > I think it's a system driver (or two). How do I fix this? The KBs are
> > not simple, and strangely enough my event logs are not registering
> > the crashes (much to my chagrin, though I decided to give up on
> > Avast! 4.7 when a .dll kept giving warnings repeatedly). I'm not sure
> > how to set the Minidumps (I found them empty using the MS debugger,
> > but I couldn't figure out how the symbols properly load). chkdsk /r
> > /f hasn't helped either. Where do I go from here? I can't quite grasp
> > the programming code on debugger--I need some basics, and for driver
> > verifier, it doesn't show why which setting is high or low, and how
> > one can do a process of elimination (in an understandable way) to
> > find the balky driver.
> >
> > One problem is that no matter if I ghost or even installed from the XP
> > CD-ROM and start uninstalling much of the unnecessary stuff (including
> > PC-cillin--it seems to have a bogus firewall driver, or attracts one;
> > I've used Grisoft AVG since), but when I start downloading the 70+
> > Windows updates is when I'm most likely to get my first BSOD (I can't
> > recall but inclined to think its PFN_LIST).
> >
> > Where do I go from here? If not debugging? What else?
>
>
>
 >> Stay informed about: BSODs: Likely driver related. 
Back to top
Login to vote
Gerry

External


Since: Jun 14, 2007
Posts: 2048



(Msg. 4) Posted: Sun Sep 23, 2007 12:35 pm
Post subject: Re: BSODs: Likely driver related. [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

You seem to have partly destroyed the information support system which
can be used to troubleshoot. This makes it difficult to resolve any
problem.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


dr nemo wrote:
> The auto restart is disabled (in fact I didn't know such a feature
> existed). I wouldn't have been able to get as much information as I
> have otherwise. However, my Event Log doesn't register any events,
> and my application log has only register a problem with the Dell
> Service Center responding to AVG's update service (a warning), so I
> uninstalled DSC (I didn't realize this until now) but cannot
> correlate the warnings to BSODs. Recently I also uninstalled Avast
> 4.7 because of a .dll error issue (it would put out a long repeating
> sequence of warning/error) but cannot correlate it to a crash
> temporally, either. The logs have not been useful, which concerns me.
>
> Early on I was using the info on the Stop Errors--it would lead me to
> 'uninstall driver' but the problem was that most everything was long
> since installed so I didn't know which was the culprit, or if it was
> a recent MS update. The blue screens seldom implicated a driver
> (other than the occasional system driver like ntfs.sys). Even when
> I'd reinstall the OS from the beginning and go through the updates
> (70+) then a BSOD and 'uninstall' or 'disable' for instruction. There
> has to be a better way, like an algorithm for process of elimination
> to identify the faulty culprit.
>
> This is my Dell Inspiron 6400/E1505 XP SP2 duo core w/ 2GB RAM. No
> wireless except the WLAN. I use the scratch pad.
>
> Suggestion for next step?
>
> "Gerry" wrote:
>
>> You need to deal to problems as and when they occur. Reciting a
>> history of Stop Errors in the present and previous incarnations of
>> your operating system over the last 5 years is not helpful. You need
>> to focus on a single session, the latest one, and only look at
>> earlier sessions to see if it is a repeating problem. Often it can
>> be pointless investigating an error unless it happens more than
>> once. You need to capture a complete copy of the next Stop Error
>> Report and post a full copy here.
>>
>> Disable automatic restart on system failure. This should help by
>> allowing time to write down the STOP code properly. Right click on
>> the My Computer icon on the Desktop and select Properties, Advanced,
>> Start-Up and Recovery, System Failure and uncheck box before
>> Automatically Restart.
>>
>> Do not re-enable automatic restart on system failure even after you
>> have solved the problem as it's better disabled. Check for variants
>> of the Stop Error message.
>>
>> An alternative is to keep pressing the F8 key during Start-Up and
>> select option - Disable automatic restart on system failure.
>>
>> If you are using a wireless keyboard and the F8 key does not work
>> substitute a wired keyboard and mouse for this exercise only.
>>
>> --
>>
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>> dr nemo wrote:
>>> XP SP2, Dell Inspiron 6400/1505 Intel Duo Core 2. I've had it since
>>> since 11/06 and had BSODs since the day I got it. Lost count of
>>> number of times reinstalling the OS (ghosting & by XP CD), finding
>>> driver updates, and have given up on restore point (have long since
>>> deactivated it--tends to attract/harbor worms & trojans) since it
>>> doesn't 'restore'. Finally tracked down Sonic Roxio driver as one
>>> bad driver, another was recent Zone alarm (first time I had no
>>> drivers showing up on Dell's Crash Analysis Tool), but now Crash
>>> Analysis says 'fine' but Driver Verifier says 'corrupt' driver. But
>>> which one?? All I know is when I do 'all drivers' on verifier, not
>>> just 'unsigned'. MSFT's KB does NOT help--it doesn't have a "Driver
>>> for Dummies (and other idiots)" manual. Now the persisting problem
>>> is: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION 0xC1 (0x92e6EFE0,
>>> 0x92E6E38A, 0x009F020, 0x23). -- 4th parameter always is 0x23.
>>> Other BSODs commonly seen are: IRQL_NOT_LESS_OR_EQUAL 0xA ,
>>> PFN_LIST_CORRUPT 0x4E , PAGE_FAULT_IN_NONE_PAGED_AREA 0x50,
>>> BAD_POOL_CALLER 0xC2 , and DRIVER_VERIFIER_DETECTED_VIOLATION 0xC4
>>> (this is the new one since setting driver verifier to all drivers
>>> rather than 'all unsigned drivers'). Occasionally when it crashes a
>>> driver like ntfs.sys or win32k.sys (or the 'fatal system error'
>>> ndis.sys) will be identified. I think it's a system driver (or
>>> two). How do I fix this? The KBs are not simple, and strangely
>>> enough my event logs are not registering the crashes (much to my
>>> chagrin, though I decided to give up on Avast! 4.7 when a .dll kept
>>> giving warnings repeatedly). I'm not sure how to set the Minidumps
>>> (I found them empty using the MS debugger, but I couldn't figure
>>> out how the symbols properly load). chkdsk /r /f hasn't helped
>>> either. Where do I go from here? I can't quite grasp the
>>> programming code on debugger--I need some basics, and for driver
>>> verifier, it doesn't show why which setting is high or low, and how
>>> one can do a process of elimination (in an understandable way) to
>>> find the balky driver.
>>>
>>> One problem is that no matter if I ghost or even installed from the
>>> XP CD-ROM and start uninstalling much of the unnecessary stuff
>>> (including PC-cillin--it seems to have a bogus firewall driver, or
>>> attracts one; I've used Grisoft AVG since), but when I start
>>> downloading the 70+ Windows updates is when I'm most likely to get
>>> my first BSOD (I can't recall but inclined to think its PFN_LIST).
>>>
>>> Where do I go from here? If not debugging? What else?
 >> Stay informed about: BSODs: Likely driver related. 
Back to top
Login to vote
dr nemo

External


Since: Sep 21, 2007
Posts: 11



(Msg. 5) Posted: Sun Sep 23, 2007 12:35 pm
Post subject: Re: BSODs: Likely driver related. [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I'm very familiar with device manager. A yellow "?" would have been so easy.
About the only time I ever see one is when I bollix a driver update; the DELL
WLAN card comes to mind with the wrong version.

The 'sigverif.exe' I'm not familiar with. On running this produced a
different output of an unsigned list (12) than what 'verifier.exe' outputs
for an unsigned *.sys (16). (I ran that for comparison.)

Sigverif.exe List (12): (there is no 'check' feature - did I do something
incorrectly?)
C:\WINDOWS\system32\spool\drivers\w32x86\3\mdiui.dll
C:\WINDOWS\system32\spool\drivers\w32x86\3\mxdwdui.dll
C:\WINDOWS\system32\spool\drivers\w32x86\3\unidrvui.dll
C:\WINDOWS\system32\spool\drivers\w32x86\3\unires.dll
C:\WINDOWS\system32\spool\drivers\w32x86\3\unidrv.dll
C:\WINDOWS\system32\spool\drivers\w32x86\3\mxdwdui.ini
C:\WINDOWS\system32\spool\drivers\w32x86\3\stddtype.gdl
C:\WINDOWS\system32\spool\drivers\w32x86\3\stdschem.gdl
C:\WINDOWS\system32\spool\drivers\w32x86\3\stdschmx.gdl
C:\WINDOWS\system32\spool\drivers\w32x86\3\mxdwdui.gpd
C:\WINDOWS\system32\drivers\omci.sys
C:\WINDOWS\system32\staco.dll

My printer isn't enabled (!). The omci.sys is the only one driver in common
on both lists. Interestingly, when I was looking for the 'staco.dll on my
'dll export viewer' it didn't show unlike the other 5 (but they are listed as
'app extentions; staco.dll is 'DLL file')


These are the 16 unsigned drivers (verifier.exe) from:
C:\WINDOWS\system32\drivers
APPDRV.SYS - application kernal driver
avg7core.sys - kernal driver/boot start (AVG)
avg7rsw.sys - kernal driver/boot start wrap (AVG)
avg7rsxp.sys - kernal driver/boot start resident (AVG)
AvgArCln.sys - kernal driver/boot start clean (AVG Anti-RootKit)
avgarkt.sys - kernal driver/boot start clean (AVG Anti-RootKit)
avgclean.sys - kernal driver/boot start clean (AVG)
avgtdi.sys - kernal driver/boot start network redirector (AVG)
BANTExt.sys - kernal driver/boot start (Belarc SMBios Access)
DLACDBHM.SYS - file system driver/boot start (Sonic Systems shared driver
comp)
DLARTL_N.SYS - file system driver/boot start (Sonic Stystems shared driver
comp)
DRVMCDB.SYS - file system driver/boot start (Sonic Systems device driver)
DRVNDDM.SYS -file system driver/boot start (Sonic Systems device driver mgr.)
omci.sys - kernal driver/boot start (Dell OMCI WDM Device driver)
pxhelp20.sys - kernal driver/boot start (Sonic Solutions Px Engine Device Dr
WinXP)
sp_rsdrv2.sys - kernal driver/boot start (Crawler.com Spyware Terminator dr.)

FYI - problems got worse when I did verifier.exe with 'auto select *all*
drivers'. Thats' when the frequency of "... Memory Corrupt ... 0xC4 (.,.,.,
0x23)" increased suddenly. This was one of the problems I had with the KB
about verifier -- the instructions about settings are not clear about how to
go about selectively enforcing which drivers and how. And which is what
settings that do it. It's too technical.

I did upgrade the Roxio DVD DLA from 3.0 to 5.2 recently--it's how I
eliminated a corrupt driver that showed in Dell's Crash Analysis tool
(tfstnsf.sys I think). But that was well after the 'verifier.exe' experiment,
and I don't think it has affected the 0xC4 issue significantly. Using the DVD
player other than for XP chkdsk /r /p, reloading MS Office 2003 (done that
twice, but not recently) and a educational DVD on occasion (it isn't audio or
video), it hasn't been integral to my life.

Hope there is a clue to what's going on in here.

"Gerry" wrote:

> You seem to have partly destroyed the information support system which
> can be used to troubleshoot. This makes it difficult to resolve any
> problem.
>
> Are there any yellow question marks in Device Manager? Right click on
> the My Computer icon on your Desktop and select Properties,
> Hardware,Device Manager. If yes what is the Device Error code?
>
> Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
> drivers are listed as unsigned? Disregard those which are not checked.
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> dr nemo wrote:
> > The auto restart is disabled (in fact I didn't know such a feature
> > existed). I wouldn't have been able to get as much information as I
> > have otherwise. However, my Event Log doesn't register any events,
> > and my application log has only register a problem with the Dell
> > Service Center responding to AVG's update service (a warning), so I
> > uninstalled DSC (I didn't realize this until now) but cannot
> > correlate the warnings to BSODs. Recently I also uninstalled Avast
> > 4.7 because of a .dll error issue (it would put out a long repeating
> > sequence of warning/error) but cannot correlate it to a crash
> > temporally, either. The logs have not been useful, which concerns me.
> >
> > Early on I was using the info on the Stop Errors--it would lead me to
> > 'uninstall driver' but the problem was that most everything was long
> > since installed so I didn't know which was the culprit, or if it was
> > a recent MS update. The blue screens seldom implicated a driver
> > (other than the occasional system driver like ntfs.sys). Even when
> > I'd reinstall the OS from the beginning and go through the updates
> > (70+) then a BSOD and 'uninstall' or 'disable' for instruction. There
> > has to be a better way, like an algorithm for process of elimination
> > to identify the faulty culprit.
> >
> > This is my Dell Inspiron 6400/E1505 XP SP2 duo core w/ 2GB RAM. No
> > wireless except the WLAN. I use the scratch pad.
> >
> > Suggestion for next step?
> >
> > "Gerry" wrote:
> >
> >> You need to deal to problems as and when they occur. Reciting a
> >> history of Stop Errors in the present and previous incarnations of
> >> your operating system over the last 5 years is not helpful. You need
> >> to focus on a single session, the latest one, and only look at
> >> earlier sessions to see if it is a repeating problem. Often it can
> >> be pointless investigating an error unless it happens more than
> >> once. You need to capture a complete copy of the next Stop Error
> >> Report and post a full copy here.
> >>
> >> Disable automatic restart on system failure. This should help by
> >> allowing time to write down the STOP code properly. Right click on
> >> the My Computer icon on the Desktop and select Properties, Advanced,
> >> Start-Up and Recovery, System Failure and uncheck box before
> >> Automatically Restart.
> >>
> >> Do not re-enable automatic restart on system failure even after you
> >> have solved the problem as it's better disabled. Check for variants
> >> of the Stop Error message.
> >>
> >> An alternative is to keep pressing the F8 key during Start-Up and
> >> select option - Disable automatic restart on system failure.
> >>
> >> If you are using a wireless keyboard and the F8 key does not work
> >> substitute a wired keyboard and mouse for this exercise only.
> >>
> >> --
> >>
> >>
> >>
> >> Hope this helps.
> >>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~
> >>
> >> dr nemo wrote:
> >>> XP SP2, Dell Inspiron 6400/1505 Intel Duo Core 2. I've had it since
> >>> since 11/06 and had BSODs since the day I got it. Lost count of
> >>> number of times reinstalling the OS (ghosting & by XP CD), finding
> >>> driver updates, and have given up on restore point (have long since
> >>> deactivated it--tends to attract/harbor worms & trojans) since it
> >>> doesn't 'restore'. Finally tracked down Sonic Roxio driver as one
> >>> bad driver, another was recent Zone alarm (first time I had no
> >>> drivers showing up on Dell's Crash Analysis Tool), but now Crash
> >>> Analysis says 'fine' but Driver Verifier says 'corrupt' driver. But
> >>> which one?? All I know is when I do 'all drivers' on verifier, not
> >>> just 'unsigned'. MSFT's KB does NOT help--it doesn't have a "Driver
> >>> for Dummies (and other idiots)" manual. Now the persisting problem
> >>> is: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION 0xC1 (0x92e6EFE0,
> >>> 0x92E6E38A, 0x009F020, 0x23). -- 4th parameter always is 0x23.
> >>> Other BSODs commonly seen are: IRQL_NOT_LESS_OR_EQUAL 0xA ,
> >>> PFN_LIST_CORRUPT 0x4E , PAGE_FAULT_IN_NONE_PAGED_AREA 0x50,
> >>> BAD_POOL_CALLER 0xC2 , and DRIVER_VERIFIER_DETECTED_VIOLATION 0xC4
> >>> (this is the new one since setting driver verifier to all drivers
> >>> rather than 'all unsigned drivers'). Occasionally when it crashes a
> >>> driver like ntfs.sys or win32k.sys (or the 'fatal system error'
> >>> ndis.sys) will be identified. I think it's a system driver (or
> >>> two). How do I fix this? The KBs are not simple, and strangely
> >>> enough my event logs are not registering the crashes (much to my
> >>> chagrin, though I decided to give up on Avast! 4.7 when a .dll kept
> >>> giving warnings repeatedly). I'm not sure how to set the Minidumps
> >>> (I found them empty using the MS debugger, but I couldn't figure
> >>> out how the symbols properly load). chkdsk /r /f hasn't helped
> >>> either. Where do I go from here? I can't quite grasp the
> >>> programming code on debugger--I need some basics, and for driver
> >>> verifier, it doesn't show why which setting is high or low, and how
> >>> one can do a process of elimination (in an understandable way) to
> >>> find the balky driver.
> >>>
> >>> One problem is that no matter if I ghost or even installed from the
> >>> XP CD-ROM and start uninstalling much of the unnecessary stuff
> >>> (including PC-cillin--it seems to have a bogus firewall driver, or
> >>> attracts one; I've used Grisoft AVG since), but when I start
> >>> downloading the 70+ Windows updates is when I'm most likely to get
> >>> my first BSOD (I can't recall but inclined to think its PFN_LIST).
> >>>
> >>> Where do I go from here? If not debugging? What else?
>
>
>
 >> Stay informed about: BSODs: Likely driver related. 
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Gerry

External


Since: Jun 14, 2007
Posts: 2048



(Msg. 6) Posted: Sun Sep 23, 2007 6:09 pm
Post subject: Re: BSODs: Likely driver related. [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I was reading one of your other posts earlier. You have a lot going on
so the situation has the potential for confusion. It's like looking for
a needle in a haystack.

Sonic as I understand it is now part of Roxio. Historically Roxio caused
a lot of driver problems but that was some time ago. I am not sure how
they now stand.

When I looked thtrough the others nothing started ringing bells.

I did not suggest using Driver Verifier. Your feedback is, however, of
interest as I have trying to get feedback on it's use. Your remarks do
not surprise. There are a few Microsoft utilities which are difficult to
use.. The debugging tool is another.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

dr nemo wrote:
> I'm very familiar with device manager. A yellow "?" would have been
> so easy. About the only time I ever see one is when I bollix a driver
> update; the DELL WLAN card comes to mind with the wrong version.
>
> The 'sigverif.exe' I'm not familiar with. On running this produced a
> different output of an unsigned list (12) than what 'verifier.exe'
> outputs for an unsigned *.sys (16). (I ran that for comparison.)
>
> Sigverif.exe List (12): (there is no 'check' feature - did I do
> something incorrectly?)
> C:\WINDOWS\system32\spool\drivers\w32x86\3\mdiui.dll
> C:\WINDOWS\system32\spool\drivers\w32x86\3\mxdwdui.dll
> C:\WINDOWS\system32\spool\drivers\w32x86\3\unidrvui.dll
> C:\WINDOWS\system32\spool\drivers\w32x86\3\unires.dll
> C:\WINDOWS\system32\spool\drivers\w32x86\3\unidrv.dll
> C:\WINDOWS\system32\spool\drivers\w32x86\3\mxdwdui.ini
> C:\WINDOWS\system32\spool\drivers\w32x86\3\stddtype.gdl
> C:\WINDOWS\system32\spool\drivers\w32x86\3\stdschem.gdl
> C:\WINDOWS\system32\spool\drivers\w32x86\3\stdschmx.gdl
> C:\WINDOWS\system32\spool\drivers\w32x86\3\mxdwdui.gpd
> C:\WINDOWS\system32\drivers\omci.sys
> C:\WINDOWS\system32\staco.dll
>
> My printer isn't enabled (!). The omci.sys is the only one driver in
> common on both lists. Interestingly, when I was looking for the
> 'staco.dll on my 'dll export viewer' it didn't show unlike the other
> 5 (but they are listed as 'app extentions; staco.dll is 'DLL file')
>
>
> These are the 16 unsigned drivers (verifier.exe) from:
> C:\WINDOWS\system32\drivers
> APPDRV.SYS - application kernal driver
> avg7core.sys - kernal driver/boot start (AVG)
> avg7rsw.sys - kernal driver/boot start wrap (AVG)
> avg7rsxp.sys - kernal driver/boot start resident (AVG)
> AvgArCln.sys - kernal driver/boot start clean (AVG Anti-RootKit)
> avgarkt.sys - kernal driver/boot start clean (AVG Anti-RootKit)
> avgclean.sys - kernal driver/boot start clean (AVG)
> avgtdi.sys - kernal driver/boot start network redirector (AVG)
> BANTExt.sys - kernal driver/boot start (Belarc SMBios Access)
> DLACDBHM.SYS - file system driver/boot start (Sonic Systems shared
> driver comp)
> DLARTL_N.SYS - file system driver/boot start (Sonic Stystems shared
> driver comp)
> DRVMCDB.SYS - file system driver/boot start (Sonic Systems device
> driver) DRVNDDM.SYS -file system driver/boot start (Sonic Systems
> device driver mgr.) omci.sys - kernal driver/boot start (Dell OMCI
> WDM Device driver) pxhelp20.sys - kernal driver/boot start (Sonic
> Solutions Px Engine Device Dr WinXP)
> sp_rsdrv2.sys - kernal driver/boot start (Crawler.com Spyware
> Terminator dr.)
>
> FYI - problems got worse when I did verifier.exe with 'auto select
> *all* drivers'. Thats' when the frequency of "... Memory Corrupt ...
> 0xC4 (.,.,., 0x23)" increased suddenly. This was one of the problems
> I had with the KB about verifier -- the instructions about settings
> are not clear about how to go about selectively enforcing which
> drivers and how. And which is what settings that do it. It's too
> technical.
>
> I did upgrade the Roxio DVD DLA from 3.0 to 5.2 recently--it's how I
> eliminated a corrupt driver that showed in Dell's Crash Analysis tool
> (tfstnsf.sys I think). But that was well after the 'verifier.exe'
> experiment, and I don't think it has affected the 0xC4 issue
> significantly. Using the DVD player other than for XP chkdsk /r /p,
> reloading MS Office 2003 (done that twice, but not recently) and a
> educational DVD on occasion (it isn't audio or video), it hasn't been
> integral to my life.
>
> Hope there is a clue to what's going on in here.
>
> "Gerry" wrote:
>
>> You seem to have partly destroyed the information support system
>> which can be used to troubleshoot. This makes it difficult to
>> resolve any problem.
>>
>> Are there any yellow question marks in Device Manager? Right click on
>> the My Computer icon on your Desktop and select Properties,
>> Hardware,Device Manager. If yes what is the Device Error code?
>>
>> Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
>> drivers are listed as unsigned? Disregard those which are not
>> checked.
>>
>> --
>>
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>> dr nemo wrote:
>>> The auto restart is disabled (in fact I didn't know such a feature
>>> existed). I wouldn't have been able to get as much information as I
>>> have otherwise. However, my Event Log doesn't register any events,
>>> and my application log has only register a problem with the Dell
>>> Service Center responding to AVG's update service (a warning), so I
>>> uninstalled DSC (I didn't realize this until now) but cannot
>>> correlate the warnings to BSODs. Recently I also uninstalled Avast
>>> 4.7 because of a .dll error issue (it would put out a long repeating
>>> sequence of warning/error) but cannot correlate it to a crash
>>> temporally, either. The logs have not been useful, which concerns
>>> me.
>>>
>>> Early on I was using the info on the Stop Errors--it would lead me
>>> to 'uninstall driver' but the problem was that most everything was
>>> long since installed so I didn't know which was the culprit, or if
>>> it was a recent MS update. The blue screens seldom implicated a
>>> driver (other than the occasional system driver like ntfs.sys).
>>> Even when I'd reinstall the OS from the beginning and go through
>>> the updates (70+) then a BSOD and 'uninstall' or 'disable' for
>>> instruction. There has to be a better way, like an algorithm for
>>> process of elimination to identify the faulty culprit.
>>>
>>> This is my Dell Inspiron 6400/E1505 XP SP2 duo core w/ 2GB RAM. No
>>> wireless except the WLAN. I use the scratch pad.
>>>
>>> Suggestion for next step?
>>>
>>> "Gerry" wrote:
>>>
>>>> You need to deal to problems as and when they occur. Reciting a
>>>> history of Stop Errors in the present and previous incarnations of
>>>> your operating system over the last 5 years is not helpful. You
>>>> need to focus on a single session, the latest one, and only look at
>>>> earlier sessions to see if it is a repeating problem. Often it can
>>>> be pointless investigating an error unless it happens more than
>>>> once. You need to capture a complete copy of the next Stop Error
>>>> Report and post a full copy here.
>>>>
>>>> Disable automatic restart on system failure. This should help by
>>>> allowing time to write down the STOP code properly. Right click on
>>>> the My Computer icon on the Desktop and select Properties,
>>>> Advanced, Start-Up and Recovery, System Failure and uncheck box
>>>> before Automatically Restart.
>>>>
>>>> Do not re-enable automatic restart on system failure even after you
>>>> have solved the problem as it's better disabled. Check for variants
>>>> of the Stop Error message.
>>>>
>>>> An alternative is to keep pressing the F8 key during Start-Up and
>>>> select option - Disable automatic restart on system failure.
>>>>
>>>> If you are using a wireless keyboard and the F8 key does not work
>>>> substitute a wired keyboard and mouse for this exercise only.
>>>>
>>>> --
>>>>
>>>>
>>>>
>>>> Hope this helps.
>>>>
>>>> Gerry
>>>> ~~~~
>>>> FCA
>>>> Stourport, England
>>>> Enquire, plan and execute
>>>> ~~~~~~~~~~~~~~~~~~~
>>>>
>>>> dr nemo wrote:
>>>>> XP SP2, Dell Inspiron 6400/1505 Intel Duo Core 2. I've had it
>>>>> since since 11/06 and had BSODs since the day I got it. Lost
>>>>> count of number of times reinstalling the OS (ghosting & by XP
>>>>> CD), finding driver updates, and have given up on restore point
>>>>> (have long since deactivated it--tends to attract/harbor worms &
>>>>> trojans) since it doesn't 'restore'. Finally tracked down Sonic
>>>>> Roxio driver as one bad driver, another was recent Zone alarm
>>>>> (first time I had no drivers showing up on Dell's Crash Analysis
>>>>> Tool), but now Crash Analysis says 'fine' but Driver Verifier
>>>>> says 'corrupt' driver. But which one?? All I know is when I do
>>>>> 'all drivers' on verifier, not just 'unsigned'. MSFT's KB does
>>>>> NOT help--it doesn't have a "Driver for Dummies (and other
>>>>> idiots)" manual. Now the persisting problem is:
>>>>> SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION 0xC1 (0x92e6EFE0,
>>>>> 0x92E6E38A, 0x009F020, 0x23). -- 4th parameter always is 0x23.
>>>>> Other BSODs commonly seen are: IRQL_NOT_LESS_OR_EQUAL 0xA ,
>>>>> PFN_LIST_CORRUPT 0x4E , PAGE_FAULT_IN_NONE_PAGED_AREA 0x50,
>>>>> BAD_POOL_CALLER 0xC2 , and DRIVER_VERIFIER_DETECTED_VIOLATION
>>>>> 0xC4 (this is the new one since setting driver verifier to all
>>>>> drivers rather than 'all unsigned drivers'). Occasionally when it
>>>>> crashes a driver like ntfs.sys or win32k.sys (or the 'fatal
>>>>> system error' ndis.sys) will be identified. I think it's a system
>>>>> driver (or two). How do I fix this? The KBs are not simple, and
>>>>> strangely enough my event logs are not registering the crashes
>>>>> (much to my chagrin, though I decided to give up on Avast! 4.7
>>>>> when a .dll kept giving warnings repeatedly). I'm not sure how to
>>>>> set the Minidumps (I found them empty using the MS debugger, but
>>>>> I couldn't figure out how the symbols properly load). chkdsk /r
>>>>> /f hasn't helped either. Where do I go from here? I can't quite
>>>>> grasp the programming code on debugger--I need some basics, and
>>>>> for driver verifier, it doesn't show why which setting is high or
>>>>> low, and how one can do a process of elimination (in an
>>>>> understandable way) to find the balky driver.
>>>>>
>>>>> One problem is that no matter if I ghost or even installed from
>>>>> the XP CD-ROM and start uninstalling much of the unnecessary stuff
>>>>> (including PC-cillin--it seems to have a bogus firewall driver, or
>>>>> attracts one; I've used Grisoft AVG since), but when I start
>>>>> downloading the 70+ Windows updates is when I'm most likely to get
>>>>> my first BSOD (I can't recall but inclined to think its PFN_LIST).
>>>>>
>>>>> Where do I go from here? If not debugging? What else?
 >> Stay informed about: BSODs: Likely driver related. 
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dr nemo

External


Since: Sep 21, 2007
Posts: 11



(Msg. 7) Posted: Sun Sep 23, 2007 6:09 pm
Post subject: Re: BSODs: Likely driver related. [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

When I ran the 'sigverif.exe'--a program I've never seen suggested over the
months scouring forums--I was sort of expecting to see drivers as you
suggested. When I saw a list of .dll files and .gpd files plus one driver I
was wondering if I did something wrong in running it. That's why I ran the
verifier.exe for the unsigned drivers as a countercheck. I id'ed them as a
convenience (I think).

You probably saw the open popup folder Q, I thought that a side
issue--that's resolved from a simple deleting of two registry keys involving
the ATI driver from about 3-4 weeks ago. But it underlies the knowledge
deficit that I can't tell if a key belongs there or not. I spent enough time
with Dell and am getting nowhere, I figure now put it out to the world at
large.

Having another crash today (IRQL ... 0xA (0x2,0x0,0x0,0x8053a8dc), no driver
identified, only software new is autoruns.exe, recently uninstalled Dell
Support Center) I was studying '... may need to disable BIOS memory option
such as cache or shadowing ...' something I hadn't followed through on, but a
search of microsoft.com I can't find anything that shows just how to do that.

"Gerry" wrote:

> I was reading one of your other posts earlier. You have a lot going on
> so the situation has the potential for confusion. It's like looking for
> a needle in a haystack.
>
> Sonic as I understand it is now part of Roxio. Historically Roxio caused
> a lot of driver problems but that was some time ago. I am not sure how
> they now stand.
>
> When I looked thtrough the others nothing started ringing bells.
>
> I did not suggest using Driver Verifier. Your feedback is, however, of
> interest as I have trying to get feedback on it's use. Your remarks do
> not surprise. There are a few Microsoft utilities which are difficult to
> use.. The debugging tool is another.
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> dr nemo wrote:
> > I'm very familiar with device manager. A yellow "?" would have been
> > so easy. About the only time I ever see one is when I bollix a driver
> > update; the DELL WLAN card comes to mind with the wrong version.
> >
> > The 'sigverif.exe' I'm not familiar with. On running this produced a
> > different output of an unsigned list (12) than what 'verifier.exe'
> > outputs for an unsigned *.sys (16). (I ran that for comparison.)
> >
> > Sigverif.exe List (12): (there is no 'check' feature - did I do
> > something incorrectly?)
> > C:\WINDOWS\system32\spool\drivers\w32x86\3\mdiui.dll
> > C:\WINDOWS\system32\spool\drivers\w32x86\3\mxdwdui.dll
> > C:\WINDOWS\system32\spool\drivers\w32x86\3\unidrvui.dll
> > C:\WINDOWS\system32\spool\drivers\w32x86\3\unires.dll
> > C:\WINDOWS\system32\spool\drivers\w32x86\3\unidrv.dll
> > C:\WINDOWS\system32\spool\drivers\w32x86\3\mxdwdui.ini
> > C:\WINDOWS\system32\spool\drivers\w32x86\3\stddtype.gdl
> > C:\WINDOWS\system32\spool\drivers\w32x86\3\stdschem.gdl
> > C:\WINDOWS\system32\spool\drivers\w32x86\3\stdschmx.gdl
> > C:\WINDOWS\system32\spool\drivers\w32x86\3\mxdwdui.gpd
> > C:\WINDOWS\system32\drivers\omci.sys
> > C:\WINDOWS\system32\staco.dll
> >
> > My printer isn't enabled (!). The omci.sys is the only one driver in
> > common on both lists. Interestingly, when I was looking for the
> > 'staco.dll on my 'dll export viewer' it didn't show unlike the other
> > 5 (but they are listed as 'app extentions; staco.dll is 'DLL file')
> >
> >
> > These are the 16 unsigned drivers (verifier.exe) from:
> > C:\WINDOWS\system32\drivers
> > APPDRV.SYS - application kernal driver
> > avg7core.sys - kernal driver/boot start (AVG)
> > avg7rsw.sys - kernal driver/boot start wrap (AVG)
> > avg7rsxp.sys - kernal driver/boot start resident (AVG)
> > AvgArCln.sys - kernal driver/boot start clean (AVG Anti-RootKit)
> > avgarkt.sys - kernal driver/boot start clean (AVG Anti-RootKit)
> > avgclean.sys - kernal driver/boot start clean (AVG)
> > avgtdi.sys - kernal driver/boot start network redirector (AVG)
> > BANTExt.sys - kernal driver/boot start (Belarc SMBios Access)
> > DLACDBHM.SYS - file system driver/boot start (Sonic Systems shared
> > driver comp)
> > DLARTL_N.SYS - file system driver/boot start (Sonic Stystems shared
> > driver comp)
> > DRVMCDB.SYS - file system driver/boot start (Sonic Systems device
> > driver) DRVNDDM.SYS -file system driver/boot start (Sonic Systems
> > device driver mgr.) omci.sys - kernal driver/boot start (Dell OMCI
> > WDM Device driver) pxhelp20.sys - kernal driver/boot start (Sonic
> > Solutions Px Engine Device Dr WinXP)
> > sp_rsdrv2.sys - kernal driver/boot start (Crawler.com Spyware
> > Terminator dr.)
> >
> > FYI - problems got worse when I did verifier.exe with 'auto select
> > *all* drivers'. Thats' when the frequency of "... Memory Corrupt ...
> > 0xC4 (.,.,., 0x23)" increased suddenly. This was one of the problems
> > I had with the KB about verifier -- the instructions about settings
> > are not clear about how to go about selectively enforcing which
> > drivers and how. And which is what settings that do it. It's too
> > technical.
> >
> > I did upgrade the Roxio DVD DLA from 3.0 to 5.2 recently--it's how I
> > eliminated a corrupt driver that showed in Dell's Crash Analysis tool
> > (tfstnsf.sys I think). But that was well after the 'verifier.exe'
> > experiment, and I don't think it has affected the 0xC4 issue
> > significantly. Using the DVD player other than for XP chkdsk /r /p,
> > reloading MS Office 2003 (done that twice, but not recently) and a
> > educational DVD on occasion (it isn't audio or video), it hasn't been
> > integral to my life.
> >
> > Hope there is a clue to what's going on in here.
> >
> > "Gerry" wrote:
> >
> >> You seem to have partly destroyed the information support system
> >> which can be used to troubleshoot. This makes it difficult to
> >> resolve any problem.
> >>
> >> Are there any yellow question marks in Device Manager? Right click on
> >> the My Computer icon on your Desktop and select Properties,
> >> Hardware,Device Manager. If yes what is the Device Error code?
> >>
> >> Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
> >> drivers are listed as unsigned? Disregard those which are not
> >> checked.
> >>
> >> --
> >>
> >>
> >>
> >> Hope this helps.
> >>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~
> >>
> >>
> >> dr nemo wrote:
> >>> The auto restart is disabled (in fact I didn't know such a feature
> >>> existed). I wouldn't have been able to get as much information as I
> >>> have otherwise. However, my Event Log doesn't register any events,
> >>> and my application log has only register a problem with the Dell
> >>> Service Center responding to AVG's update service (a warning), so I
> >>> uninstalled DSC (I didn't realize this until now) but cannot
> >>> correlate the warnings to BSODs. Recently I also uninstalled Avast
> >>> 4.7 because of a .dll error issue (it would put out a long repeating
> >>> sequence of warning/error) but cannot correlate it to a crash
> >>> temporally, either. The logs have not been useful, which concerns
> >>> me.
> >>>
> >>> Early on I was using the info on the Stop Errors--it would lead me
> >>> to 'uninstall driver' but the problem was that most everything was
> >>> long since installed so I didn't know which was the culprit, or if
> >>> it was a recent MS update. The blue screens seldom implicated a
> >>> driver (other than the occasional system driver like ntfs.sys).
> >>> Even when I'd reinstall the OS from the beginning and go through
> >>> the updates (70+) then a BSOD and 'uninstall' or 'disable' for
> >>> instruction. There has to be a better way, like an algorithm for
> >>> process of elimination to identify the faulty culprit.
> >>>
> >>> This is my Dell Inspiron 6400/E1505 XP SP2 duo core w/ 2GB RAM. No
> >>> wireless except the WLAN. I use the scratch pad.
> >>>
> >>> Suggestion for next step?
> >>>
> >>> "Gerry" wrote:
> >>>
> >>>> You need to deal to problems as and when they occur. Reciting a
> >>>> history of Stop Errors in the present and previous incarnations of
> >>>> your operating system over the last 5 years is not helpful. You
> >>>> need to focus on a single session, the latest one, and only look at
> >>>> earlier sessions to see if it is a repeating problem. Often it can
> >>>> be pointless investigating an error unless it happens more than
> >>>> once. You need to capture a complete copy of the next Stop Error
> >>>> Report and post a full copy here.
> >>>>
> >>>> Disable automatic restart on system failure. This should help by
> >>>> allowing time to write down the STOP code properly. Right click on
> >>>> the My Computer icon on the Desktop and select Properties,
> >>>> Advanced, Start-Up and Recovery, System Failure and uncheck box
> >>>> before Automatically Restart.
> >>>>
> >>>> Do not re-enable automatic restart on system failure even after you
> >>>> have solved the problem as it's better disabled. Check for variants
> >>>> of the Stop Error message.
> >>>>
> >>>> An alternative is to keep pressing the F8 key during Start-Up and
> >>>> select option - Disable automatic restart on system failure.
> >>>>
> >>>> If you are using a wireless keyboard and the F8 key does not work
> >>>> substitute a wired keyboard and mouse for this exercise only.
> >>>>
> >>>> --
> >>>>
> >>>>
> >>>>
> >>>> Hope this helps.
> >>>>
> >>>> Gerry
> >>>> ~~~~
> >>>> FCA
> >>>> Stourport, England
> >>>> Enquire, plan and execute
> >>>> ~~~~~~~~~~~~~~~~~~~
> >>>>
> >>>> dr nemo wrote:
> >>>>> XP SP2, Dell Inspiron 6400/1505 Intel Duo Core 2. I've had it
> >>>>> since since 11/06 and had BSODs since the day I got it. Lost
> >>>>> count of number of times reinstalling the OS (ghosting & by XP
> >>>>> CD), finding driver updates, and have given up on restore point
> >>>>> (have long since deactivated it--tends to attract/harbor worms &
> >>>>> trojans) since it doesn't 'restore'. Finally tracked down Sonic
> >>>>> Roxio driver as one bad driver, another was recent Zone alarm
> >>>>> (first time I had no drivers showing up on Dell's Crash Analysis
> >>>>> Tool), but now Crash Analysis says 'fine' but Driver Verifier
> >>>>> says 'corrupt' driver. But which one?? All I know is when I do
> >>>>> 'all drivers' on verifier, not just 'unsigned'. MSFT's KB does
> >>>>> NOT help--it doesn't have a "Driver for Dummies (and other
> >>>>> idiots)" manual. Now the persisting problem is:
> >>>>> SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION 0xC1 (0x92e6EFE0,
> >>>>> 0x92E6E38A, 0x009F020, 0x23). -- 4th parameter always is 0x23.
> >>>>> Other BSODs commonly seen are: IRQL_NOT_LESS_OR_EQUAL 0xA ,
> >>>>> PFN_LIST_CORRUPT 0x4E , PAGE_FAULT_IN_NONE_PAGED_AREA 0x50,
> >>>>> BAD_POOL_CALLER 0xC2 , and DRIVER_VERIFIER_DETECTED_VIOLATION
> >>>>> 0xC4 (this is the new one since setting driver verifier to all
> >>>>> drivers rather than 'all unsigned drivers'). Occasionally when it
> >>>>> crashes a driver like ntfs.sys or win32k.sys (or the 'fatal
> >>>>> system error' ndis.sys) will be identified. I think it's a system
> >>>>> driver (or two). How do I fix this? The KBs are not simple, and
> >>>>> strangely enough my event logs are not registering the crashes
> >>>>> (much to my chagrin, though I decided to give up on Avast! 4.7
> >>>>> when a .dll kept giving warnings repeatedly). I'm not sure how to
> >>>>> set the Minidumps (I found them empty using the MS debugger, but
> >>>>> I couldn't figure out how the symbols properly load). chkdsk /r
> >>>>> /f hasn't helped either. Where do I go from here? I can't quite
> >>>>> grasp the programming code on debugger--I need some basics, and
> >>>>> for driver verifier, it doesn't show why which setting is high or
> >>>>> low, and how one can do a process of elimination (in an
> >>>>> understandable way) to find the balky driver.
> >>>>>
> >>>>> One problem is that no matter if I ghost or even installed from
> >>>>> the XP CD-ROM and start uninstalling much of the unnecessary stuff
> >>>>> (including PC-cillin--it seems to have a bogus firewall driver, or
> >>>>> attracts one; I've used Grisoft AVG since), but when I start
> >>>>> downloading the 70+ Windows updates is when I'm most likely to get
> >>>>> my first BSOD (I can't recall but inclined to think its PFN_LIST).
> >>>>>
> >>>>> Where do I go from here? If not debugging? What else?
>
>
>
 >> Stay informed about: BSODs: Likely driver related. 
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Gerry

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Since: Jun 14, 2007
Posts: 2048



(Msg. 8) Posted: Sun Sep 23, 2007 11:28 pm
Post subject: Re: BSODs: Likely driver related. [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

When you say you did this "simple deleting of two registry keys" it
worries me. Did you backup the keys before you did so? Are you able to
restore them?

Also this "I uninstalled DSC". Why did you do this?

I do not understand why this is so "However, my Event Log doesn't
register any events". Have you done anything to Stop System logging?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


dr nemo wrote:
> When I ran the 'sigverif.exe'--a program I've never seen suggested
> over the months scouring forums--I was sort of expecting to see
> drivers as you suggested. When I saw a list of .dll files and .gpd
> files plus one driver I was wondering if I did something wrong in
> running it. That's why I ran the verifier.exe for the unsigned
> drivers as a countercheck. I id'ed them as a convenience (I think).
>
> You probably saw the open popup folder Q, I thought that a side
> issue--that's resolved from a simple deleting of two registry keys
> involving the ATI driver from about 3-4 weeks ago. But it underlies
> the knowledge deficit that I can't tell if a key belongs there or
> not. I spent enough time with Dell and am getting nowhere, I figure
> now put it out to the world at large.
>
> Having another crash today (IRQL ... 0xA (0x2,0x0,0x0,0x8053a8dc), no
> driver identified, only software new is autoruns.exe, recently
> uninstalled Dell Support Center) I was studying '... may need to
> disable BIOS memory option such as cache or shadowing ...' something
> I hadn't followed through on, but a search of microsoft.com I can't
> find anything that shows just how to do that.
>
> "Gerry" wrote:
>
>> I was reading one of your other posts earlier. You have a lot going
>> on so the situation has the potential for confusion. It's like
>> looking for a needle in a haystack.
>>
>> Sonic as I understand it is now part of Roxio. Historically Roxio
>> caused a lot of driver problems but that was some time ago. I am not
>> sure how they now stand.
>>
>> When I looked thtrough the others nothing started ringing bells.
>>
>> I did not suggest using Driver Verifier. Your feedback is, however,
>> of interest as I have trying to get feedback on it's use. Your
>> remarks do not surprise. There are a few Microsoft utilities which
>> are difficult to use.. The debugging tool is another.
>>
>> --
>>
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>> dr nemo wrote:
>>> I'm very familiar with device manager. A yellow "?" would have been
>>> so easy. About the only time I ever see one is when I bollix a
>>> driver update; the DELL WLAN card comes to mind with the wrong
>>> version.
>>>
>>> The 'sigverif.exe' I'm not familiar with. On running this produced a
>>> different output of an unsigned list (12) than what 'verifier.exe'
>>> outputs for an unsigned *.sys (16). (I ran that for comparison.)
>>>
>>> Sigverif.exe List (12): (there is no 'check' feature - did I do
>>> something incorrectly?)
>>> C:\WINDOWS\system32\spool\drivers\w32x86\3\mdiui.dll
>>> C:\WINDOWS\system32\spool\drivers\w32x86\3\mxdwdui.dll
>>> C:\WINDOWS\system32\spool\drivers\w32x86\3\unidrvui.dll
>>> C:\WINDOWS\system32\spool\drivers\w32x86\3\unires.dll
>>> C:\WINDOWS\system32\spool\drivers\w32x86\3\unidrv.dll
>>> C:\WINDOWS\system32\spool\drivers\w32x86\3\mxdwdui.ini
>>> C:\WINDOWS\system32\spool\drivers\w32x86\3\stddtype.gdl
>>> C:\WINDOWS\system32\spool\drivers\w32x86\3\stdschem.gdl
>>> C:\WINDOWS\system32\spool\drivers\w32x86\3\stdschmx.gdl
>>> C:\WINDOWS\system32\spool\drivers\w32x86\3\mxdwdui.gpd
>>> C:\WINDOWS\system32\drivers\omci.sys
>>> C:\WINDOWS\system32\staco.dll
>>>
>>> My printer isn't enabled (!). The omci.sys is the only one driver in
>>> common on both lists. Interestingly, when I was looking for the
>>> 'staco.dll on my 'dll export viewer' it didn't show unlike the other
>>> 5 (but they are listed as 'app extentions; staco.dll is 'DLL file')
>>>
>>>
>>> These are the 16 unsigned drivers (verifier.exe) from:
>>> C:\WINDOWS\system32\drivers
>>> APPDRV.SYS - application kernal driver
>>> avg7core.sys - kernal driver/boot start (AVG)
>>> avg7rsw.sys - kernal driver/boot start wrap (AVG)
>>> avg7rsxp.sys - kernal driver/boot start resident (AVG)
>>> AvgArCln.sys - kernal driver/boot start clean (AVG Anti-RootKit)
>>> avgarkt.sys - kernal driver/boot start clean (AVG Anti-RootKit)
>>> avgclean.sys - kernal driver/boot start clean (AVG)
>>> avgtdi.sys - kernal driver/boot start network redirector (AVG)
>>> BANTExt.sys - kernal driver/boot start (Belarc SMBios Access)
>>> DLACDBHM.SYS - file system driver/boot start (Sonic Systems shared
>>> driver comp)
>>> DLARTL_N.SYS - file system driver/boot start (Sonic Stystems shared
>>> driver comp)
>>> DRVMCDB.SYS - file system driver/boot start (Sonic Systems device
>>> driver) DRVNDDM.SYS -file system driver/boot start (Sonic Systems
>>> device driver mgr.) omci.sys - kernal driver/boot start (Dell OMCI
>>> WDM Device driver) pxhelp20.sys - kernal driver/boot start (Sonic
>>> Solutions Px Engine Device Dr WinXP)
>>> sp_rsdrv2.sys - kernal driver/boot start (Crawler.com Spyware
>>> Terminator dr.)
>>>
>>> FYI - problems got worse when I did verifier.exe with 'auto select
>>> *all* drivers'. Thats' when the frequency of "... Memory Corrupt ...
>>> 0xC4 (.,.,., 0x23)" increased suddenly. This was one of the problems
>>> I had with the KB about verifier -- the instructions about settings
>>> are not clear about how to go about selectively enforcing which
>>> drivers and how. And which is what settings that do it. It's too
>>> technical.
>>>
>>> I did upgrade the Roxio DVD DLA from 3.0 to 5.2 recently--it's how I
>>> eliminated a corrupt driver that showed in Dell's Crash Analysis
>>> tool (tfstnsf.sys I think). But that was well after the
>>> 'verifier.exe' experiment, and I don't think it has affected the
>>> 0xC4 issue significantly. Using the DVD player other than for XP
>>> chkdsk /r /p, reloading MS Office 2003 (done that twice, but not
>>> recently) and a educational DVD on occasion (it isn't audio or
>>> video), it hasn't been integral to my life.
>>>
>>> Hope there is a clue to what's going on in here.
>>>
>>> "Gerry" wrote:
>>>
>>>> You seem to have partly destroyed the information support system
>>>> which can be used to troubleshoot. This makes it difficult to
>>>> resolve any problem.
>>>>
>>>> Are there any yellow question marks in Device Manager? Right click
>>>> on the My Computer icon on your Desktop and select Properties,
>>>> Hardware,Device Manager. If yes what is the Device Error code?
>>>>
>>>> Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
>>>> drivers are listed as unsigned? Disregard those which are not
>>>> checked.
>>>>
>>>> --
>>>>
>>>>
>>>>
>>>> Hope this helps.
>>>>
>>>> Gerry
>>>> ~~~~
>>>> FCA
>>>> Stourport, England
>>>> Enquire, plan and execute
>>>> ~~~~~~~~~~~~~~~~~~~
>>>>
>>>>
>>>> dr nemo wrote:
>>>>> The auto restart is disabled (in fact I didn't know such a feature
>>>>> existed). I wouldn't have been able to get as much information as
>>>>> I have otherwise. However, my Event Log doesn't register any
>>>>> events, and my application log has only register a problem with
>>>>> the Dell Service Center responding to AVG's update service (a
>>>>> warning), so I uninstalled DSC (I didn't realize this until now)
>>>>> but cannot correlate the warnings to BSODs. Recently I also
>>>>> uninstalled Avast
>>>>> 4.7 because of a .dll error issue (it would put out a long
>>>>> repeating sequence of warning/error) but cannot correlate it to a
>>>>> crash temporally, either. The logs have not been useful, which
>>>>> concerns me.
>>>>>
>>>>> Early on I was using the info on the Stop Errors--it would lead me
>>>>> to 'uninstall driver' but the problem was that most everything was
>>>>> long since installed so I didn't know which was the culprit, or if
>>>>> it was a recent MS update. The blue screens seldom implicated a
>>>>> driver (other than the occasional system driver like ntfs.sys).
>>>>> Even when I'd reinstall the OS from the beginning and go through
>>>>> the updates (70+) then a BSOD and 'uninstall' or 'disable' for
>>>>> instruction. There has to be a better way, like an algorithm for
>>>>> process of elimination to identify the faulty culprit.
>>>>>
>>>>> This is my Dell Inspiron 6400/E1505 XP SP2 duo core w/ 2GB RAM. No
>>>>> wireless except the WLAN. I use the scratch pad.
>>>>>
>>>>> Suggestion for next step?
>>>>>
>>>>> "Gerry" wrote:
>>>>>
>>>>>> You need to deal to problems as and when they occur. Reciting a
>>>>>> history of Stop Errors in the present and previous incarnations
>>>>>> of your operating system over the last 5 years is not helpful.
>>>>>> You need to focus on a single session, the latest one, and only
>>>>>> look at earlier sessions to see if it is a repeating problem.
>>>>>> Often it can be pointless investigating an error unless it
>>>>>> happens more than once. You need to capture a complete copy of
>>>>>> the next Stop Error Report and post a full copy here.
>>>>>>
>>>>>> Disable automatic restart on system failure. This should help by
>>>>>> allowing time to write down the STOP code properly. Right click
>>>>>> on the My Computer icon on the Desktop and select Properties,
>>>>>> Advanced, Start-Up and Recovery, System Failure and uncheck box
>>>>>> before Automatically Restart.
>>>>>>
>>>>>> Do not re-enable automatic restart on system failure even after
>>>>>> you have solved the problem as it's better disabled. Check for
>>>>>> variants of the Stop Error message.
>>>>>>
>>>>>> An alternative is to keep pressing the F8 key during Start-Up and
>>>>>> select option - Disable automatic restart on system failure.
>>>>>>
>>>>>> If you are using a wireless keyboard and the F8 key does not work
>>>>>> substitute a wired keyboard and mouse for this exercise only.
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hope this helps.
>>>>>>
>>>>>> Gerry
>>>>>> ~~~~
>>>>>> FCA
>>>>>> Stourport, England
>>>>>> Enquire, pla