Can't delete mail from deleted box

I went there also, but was afraid it was going to delete all of the messages
including what is in the inbox. It doesn't speficy, just says "all messages."
--
Hendricks Gallery


"gianni0307" wrote:

> I had this problem today where the message has no address and it cannot be
> deleted in VISTA Mail. I think I have an answer . This worked for me. I
> deltes
> one messages at a time. In web mail , do the following steps.
> in this order, go to Tools, Options, Advanced, Maintenance, Check all Boxes,
> next Clean Up Now, Remove messages, Delte, then close open display. Close,
> Close, OK the finally Close and re-open web mail. Go to depte messages
> foldeer and the messages is gone from the folder. You may have to repeat for
> other undeleted messages the same process. I hope this helps. It worked for
> me.
> --
> johnnyo
>
>
> --
> johnnyo
>
>
> "camshaft" wrote:
>
> >
> >
> > "Cheryl of Exeter, NH" wrote:
> >
> > > Keep getting 'Unknown error has occurred' when try to delete messages out of
> > > deleted box. I already deleted the mail that I could delete individually. Now
> > > I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
> > > Thanks,
> > > Cheryl
 >> Stay informed about: Can't delete mail from deleted box 

How do you get Outlook? I always loved Outlook Express and my feeling is, "if
it ain't broke, don't fix it." This is a pain in the neck. New computer came
with Vista or I would have waited while they got the bugs out. Actually it
was all working great until I downloaded an "update." It created a Restore
point, I think I 'm going to try System Restore and go back to before getting
that update.
--
Hendricks Gallery


"Gary VanderMolen" wrote:

> As I said before, don't throw the baby out with the bath water.
> Vista is not "full of problems," just because you're having a few
> problems with a freebie mail program that Microsoft threw in.
>
> When car manufacturers come out with a new car line,
> you can bet that there will be a few factory recalls.
>
> If you don't like Windows Mail, use an alternate such as
> web mail, Outlook, Thunderbird or Eudora.
>
> Gary VanderMolen
>
>
> "jman" <jman.DeleteThis@discussions.microsoft.com> wrote in message news:5170887E-F5EF-4AC6-BE3F-2A6A32B2E593@microsoft.com...
> > Like any microsoft product, it's full of problems. I wish they would
> > consider that all the consumers don't have the knowlege to go and rename
> > files, fix data bases, etc. I drive a car and can't install a water pump or
> > repair a cylinder, but at least I can have someone repair it. I can't
> > imagine anyone thinking that adeqate customer service is saying, "Hey, it's a
> > problem, sorry."
> >
> > My take on this issue is, you gave me a defective product. Fix it.
> >
> >
> >
> > "hometownhero" wrote:
> >
> >> I too am having the same problem, I wish I would have known that Windows
> >> Vista was FULL of problems. Windows Mail either takes forever to load or it
> >> doesn't respond. Now I have an entire deleted itemd box stuck with messages
> >> I no longer need nor want. I am very disappointed with WV.
> >>
> >> "Cheryl of Exeter, NH" wrote:
> >>
> >> > Keep getting 'Unknown error has occurred' when try to delete messages out of
> >> > deleted box. I already deleted the mail that I could delete individually. Now
> >> > I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
> >> > Thanks,
> >> > Cheryl
>
>
>
 >> Stay informed about: Can't delete mail from deleted box 

Outlook comes with some versions of Microsoft Office.
Unless you already own Office or need to purchase it for
other reasons, I wouldn't buy it for just Outlook.

Another decent email program that works well in Vista
is Mozilla Thunderbird, which is free.
It is something to use until Microsoft comes out with a fix
for Windows Mail.

Gary VanderMolen

"BonnieH" <bizzopp214.TakeThisOut@yahoo.com> wrote in message news:FA5AA8EF-4E5F-4467-A8F6-4F5E78D2FE41@microsoft.com...
> How do you get Outlook? I always loved Outlook Express and my feeling is, "if
> it ain't broke, don't fix it." This is a pain in the neck. New computer came
> with Vista or I would have waited while they got the bugs out. Actually it
> was all working great until I downloaded an "update." It created a Restore
> point, I think I 'm going to try System Restore and go back to before getting
> that update.
> --
> Hendricks Gallery
>
>
> "Gary VanderMolen" wrote:
>
>> As I said before, don't throw the baby out with the bath water.
>> Vista is not "full of problems," just because you're having a few
>> problems with a freebie mail program that Microsoft threw in.
>>
>> When car manufacturers come out with a new car line,
>> you can bet that there will be a few factory recalls.
>>
>> If you don't like Windows Mail, use an alternate such as
>> web mail, Outlook, Thunderbird or Eudora.
 >> Stay informed about: Can't delete mail from deleted box 

You cannot install OE in Vista.

Do you have antivirus software set to scan email? See
www.oehelp.com/OETips.aspx#3

steve

"BonnieH" <bizzopp214.TakeThisOut@yahoo.com> wrote in message
news:5359E315-BDA5-40AD-9C98-74474CB38BA0@microsoft.com...
> Hi Steve,
> Can good old Outlook Express 6 be installed to run under Windows Vista?
> This
> Windows Mail sucks.
>
> I've tried everything. For a while it would delete deleted emails one at a
> time, now it won't delete any more and I have over 100 sitting there. In a
> few days my whole hard drive space will be full. LOL! No busy person has
> time
> to sit and try to delete emails all day and get nowhere. I never had a
> problem, in years, with OUtlook Express.
>
> Thanks,
> Bonnie
>
> --
> Hendricks Gallery
>
>
> "Steve Cochran" wrote:
>
>> Try doing it several times. Some say it finally will delete them.
>> Otherwise, try compacting and if that doesn't help then repairing the
>> database. See www.oehelp.com/WMUtil/
>>
>> steve
>>
>> "Tanya of Seattle, WA" <Tanya of Seattle, WA.TakeThisOut@discussions.microsoft.com>
>> wrote in message
>> news:0A17AAD3-3714-43A9-9739-E5ED8FDD3969@microsoft.com...
>> >I can't delete in my "deleted items" box. The only emails left in
>> >"deleted
>> > items" are emails that say "Message cannot be displayed." I try to
>> > delete
>> > them and I get the unknown error message. I have shut down the email
>> > program,
>> > shut down my computer and have gone back into email. The emails, or
>> > what
>> > used to be emails are just stuck there. I'm not sure what happened to
>> > them
>> > from the Inbox to the "deleted items" box, but they are "UN-emails"
>> > that
>> > are
>> > just sitting there.
>> >
>> > Tanya
>> >
>> > "Cheryl of Exeter, NH" wrote:
>> >
>> >> Keep getting 'Unknown error has occurred' when try to delete messages
>> >> out
>> >> of
>> >> deleted box. I already deleted the mail that I could delete
>> >> individually.
>> >> Now
>> >> I'm left with a bunch of deleted mail that can't be permanently
>> >> deleted.
>> >> HELP!
>> >> Thanks,
>> >> Cheryl
>>
 >> Stay informed about: Can't delete mail from deleted box 

"BonnieH" <bizzopp214.RemoveThis@yahoo.com> wrote in message
news:8D6BFD2F-EC77-49D2-B5AB-199328CE8D87@microsoft.com...
>
> -- Hi, I'm having the same problem, and I have the settings in the program
> to empty the deleted messages on exit. It doesn't do it. I get a LOT of
> SPAM,
> like a hundred a day, and that foldler is filling up fast. There is no FIX
> for this?? Terrific. I hope its one of the first fixes Microsoft comes ujp
> with. This is a new laptop and its giving me fits. Also, I've found
> Windows
> Vista very confusing and difficult to get around in.
>
> So, my deleted email will not delete, and the junk mail folder will not
> delete. At first it was deleting fine, then decided to throw a tantrum.
> I've
> rebooted, ran defrag, and thinking of doing a total system restore since I
> don't have much saved on this new computer yet. What a pain!


Have you tried marking the message as read and then deleting it? That's
what I've been doing and so far it has always worked. Other things:

Try repairing the database with WMUtil from www.oehelp.com

There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail
and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.
 >> Stay informed about: Can't delete mail from deleted box 

I'm so glad to know that I am not the only person with this problem. I thik
it must have something to do with my having upgraded both to Windows Vista
and to Office 2007. so much for progress!


"BonnieH" wrote:

>
> -- Hi, I'm having the same problem, and I have the settings in the program
> to empty the deleted messages on exit. It doesn't do it. I get a LOT of SPAM,
> like a hundred a day, and that foldler is filling up fast. There is no FIX
> for this?? Terrific. I hope its one of the first fixes Microsoft comes ujp
> with. This is a new laptop and its giving me fits. Also, I've found Windows
> Vista very confusing and difficult to get around in.
>
> So, my deleted email will not delete, and the junk mail folder will not
> delete. At first it was deleting fine, then decided to throw a tantrum. I've
> rebooted, ran defrag, and thinking of doing a total system restore since I
> don't have much saved on this new computer yet. What a pain!
>
> Hendricks Gallery
>
>
> "rascal" wrote:
>
> > I just started having the same problem, I now have 56 messages in my deleted
> > folder and cannot get rid of any of them. Has a solution been found since
> > the last posting or will the fix only be provided in the release in January?
> >
> > "Dennis Mummert" wrote:
> >
> > > Update - after wearing out my mouse button and using the Windows Mail 'Empty
> > > Deleted" function, I was able to get rid of all the junk in there. This only
> > > worked after a program restart. Now Empty actually does empty the folder of
> > > multiple messages.
> > >
> > > If it means anything, I haven't cold-booted my system for about a week.
> > > Vista RC2 seems to be much more stable than XP Pro.
> > >
> > > "Steve Cochran" wrote:
> > >
> > > > There's no fix for this at the moment.
> > > >
> > > > steve
> > > >
> > > > "Cheryl of Exeter, NH" <Cheryl of Exeter, NH.DeleteThis@discussions.microsoft.com>
> > > > wrote in message news:4758586E-F294-42F3-92FE-0EE8F481E93B@microsoft.com...
> > > > > Keep getting 'Unknown error has occurred' when try to delete messages out
> > > > > of
> > > > > deleted box. I already deleted the mail that I could delete individually.
> > > > > Now
> > > > > I'm left with a bunch of deleted mail that can't be permanently deleted.
> > > > > HELP!
> > > > > Thanks,
> > > > > Cheryl
> > > >
 >> Stay informed about: Can't delete mail from deleted box 

Office 2007 isn't a "requirement" for this problem - just Vista and Windows
mail (I'm running Office 2003 but still have the problem). What I don't
understand is that outside this forum there is no acknowledgement in the
Microsoft site that the problem even exists, let alone any willingness to do
anything about it.

"Sue R" wrote:

> I'm so glad to know that I am not the only person with this problem. I thik
> it must have something to do with my having upgraded both to Windows Vista
> and to Office 2007. so much for progress!
>
>
> "BonnieH" wrote:
>
> >
> > -- Hi, I'm having the same problem, and I have the settings in the program
> > to empty the deleted messages on exit. It doesn't do it. I get a LOT of SPAM,
> > like a hundred a day, and that foldler is filling up fast. There is no FIX
> > for this?? Terrific. I hope its one of the first fixes Microsoft comes ujp
> > with. This is a new laptop and its giving me fits. Also, I've found Windows
> > Vista very confusing and difficult to get around in.
> >
> > So, my deleted email will not delete, and the junk mail folder will not
> > delete. At first it was deleting fine, then decided to throw a tantrum. I've
> > rebooted, ran defrag, and thinking of doing a total system restore since I
> > don't have much saved on this new computer yet. What a pain!
> >
> > Hendricks Gallery
> >
> >
> > "rascal" wrote:
> >
> > > I just started having the same problem, I now have 56 messages in my deleted
> > > folder and cannot get rid of any of them. Has a solution been found since
> > > the last posting or will the fix only be provided in the release in January?
> > >
> > > "Dennis Mummert" wrote:
> > >
> > > > Update - after wearing out my mouse button and using the Windows Mail 'Empty
> > > > Deleted" function, I was able to get rid of all the junk in there. This only
> > > > worked after a program restart. Now Empty actually does empty the folder of
> > > > multiple messages.
> > > >
> > > > If it means anything, I haven't cold-booted my system for about a week.
> > > > Vista RC2 seems to be much more stable than XP Pro.
> > > >
> > > > "Steve Cochran" wrote:
> > > >
> > > > > There's no fix for this at the moment.
> > > > >
> > > > > steve
> > > > >
> > > > > "Cheryl of Exeter, NH" <Cheryl of Exeter, NH.RemoveThis@discussions.microsoft.com>
> > > > > wrote in message news:4758586E-F294-42F3-92FE-0EE8F481E93B@microsoft.com...
> > > > > > Keep getting 'Unknown error has occurred' when try to delete messages out
> > > > > > of
> > > > > > deleted box. I already deleted the mail that I could delete individually.
> > > > > > Now
> > > > > > I'm left with a bunch of deleted mail that can't be permanently deleted.
> > > > > > HELP!
> > > > > > Thanks,
> > > > > > Cheryl
> > > > >
 >> Stay informed about: Can't delete mail from deleted box 

"Cheryl of Exeter, NH" wrote:

> Keep getting 'Unknown error has occurred' when try to delete messages out of
> deleted box. I already deleted the mail that I could delete individually. Now
> I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
> Thanks,
> Cheryl
 >> Stay informed about: Can't delete mail from deleted box 

"Cheryl of Exeter, NH" wrote:

> Keep getting 'Unknown error has occurred' when try to delete messages out of
> deleted box. I already deleted the mail that I could delete individually. Now
> I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
> Thanks,
> Cheryl
 >> Stay informed about: Can't delete mail from deleted box 

The only way I was able to deleted messages out of the deleted box (all the
messages left in the box had blank texts) was to highlight all of the
messages in the box first. Then g to "Edit" and use the "Empty the Deleted
Items" function. Hit yes and yes. THIS DELETED ONLY THE LAST MESSAGE IN
THE QUE. I THEN HAD TO REPEAT THE PROCESS 29 TIMES (I HAD 30 MESSAGES TO
DELETE). Finally all messages were deleted one at a time with 30
repetitions of the same process. Cumbersome and a sign of poor software
design.


"Cheryl of Exeter, NH" wrote:

> Keep getting 'Unknown error has occurred' when try to delete messages out of
> deleted box. I already deleted the mail that I could delete individually. Now
> I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
> Thanks,
> Cheryl
 >> Stay informed about: Can't delete mail from deleted box 

"gau" wrote:

> The only way I was able to deleted messages out of the deleted box (all the
> messages left in the box had blank texts) was to highlight all of the
> messages in the box first. Then g to "Edit" and use the "Empty the Deleted
> Items" function. Hit yes and yes. THIS DELETED ONLY THE LAST MESSAGE IN
> THE QUE. I THEN HAD TO REPEAT THE PROCESS 29 TIMES (I HAD 30 MESSAGES TO
> DELETE). Finally all messages were deleted one at a time with 30
> repetitions of the same process. Cumbersome and a sign of poor software
> design.
>
>
> "Cheryl of Exeter, NH" wrote:
>
> > Keep getting 'Unknown error has occurred' when try to delete messages out of
> > deleted box. I already deleted the mail that I could delete individually. Now
> > I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
> > Thanks,
> > Cheryl

What I really don't understand is that THIS problem has been open for over 6
months based on the posts here! MS doesn't seem to be "fixing" it. Will
Outlook Express with vista clear it up (if that's even possible)?

Seems that email is one of the things that should work properly in the
"internet age"..

Looks like I'll need to see if Thunderbird works on vista, as MS Mail on
vista is a joke!
 >> Stay informed about: Can't delete mail from deleted box 

Same problem i am having, What should i do ??

Kimmy

"Cheryl of Exeter, NH" wrote:

> Keep getting 'Unknown error has occurred' when try to delete messages out of
> deleted box. I already deleted the mail that I could delete individually. Now
> I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
> Thanks,
> Cheryl
 >> Stay informed about: Can't delete mail from deleted box 

I got them to delete by highlighting the "Deleted Items" folder in Windows
Mail, then right clicking it. Then click "Empty Deleted Items Folder". It
deletes one at a time so you have to repeat the process over and over but
they are gone!


"Kimmy" wrote:

> Same problem i am having, What should i do ??
>
> Kimmy
>
> "Cheryl of Exeter, NH" wrote:
>
> > Keep getting 'Unknown error has occurred' when try to delete messages out of
> > deleted box. I already deleted the mail that I could delete individually. Now
> > I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
> > Thanks,
> > Cheryl
 >> Stay informed about: Can't delete mail from deleted box