"Windows Mail could not be started" and

I am using build 5384

Sander

"Steve Cochran" wrote:

> What version of Vista are you using?
>
> Move all the files out of the message store into another directory and then
> it should start.
>
> steve
>
> "Sander" wrote in message
>
> > Hello,
> >
> > When attempting to open Windows Mail, two error message appear:
> > 1. Windows mail could not be started. The application was unable to open
> > the
> > Windows Mail message store. Your Windows Mail mailbox data is currently
> > used
> > by another program, such as a virus scanner. Close the program or wait for
> > it
> > to complete its operation, then open Windows Mail again.
> > 2. Windows mail could not be started because MSOE.DLL could not be
> > initialized. Windows Mail may not be installed correctly.
> >
> > Shutting down PC-cillin Internet Security and removing the edbtmp file do
> > not solve this issue. I assume these issues have a relation with an error
> > message in Windows Fax and Scan that I get every time I try to send a fax:
> > The message could not be sent. The media is write protected.
> >
> > Could someone please help me out with this?
> >
> > Thanks in advance, Sander
>
 >> Stay informed about: ""Windows Mail could not be started"" and 

Windows Mail message store ...The application was unable to open the My case
is slightly different ...

I am getting ready to install RC1 so I copied my Windows Mail Directory to
another drive and then using options advanced pointed to the new directory.

Now when i start Microsoft mail I get "... could not be started ..." folowed
by another dialog essentially stating the same followed by a 3rd one stating
"... could not be started because MSOE.DLL could not be initialized ..."

I thought the setting pointed to the Windows Mail FOLDER ... does it need a
different explicait reference?

I can't seem to get into Mail to change the reference back else I would try
that.

Any ideas?

r/
ed

"Sander" wrote:

> Hello,
>
> When attempting to open Windows Mail, two error message appear:
> 1. Windows mail could not be started. The application was unable to open the
> Windows Mail message store. Your Windows Mail mailbox data is currently used
> by another program, such as a virus scanner. Close the program or wait for it
> to complete its operation, then open Windows Mail again.
> 2. Windows mail could not be started because MSOE.DLL could not be
> initialized. Windows Mail may not be installed correctly.
>
> Shutting down PC-cillin Internet Security and removing the edbtmp file do
> not solve this issue. I assume these issues have a relation with an error
> message in Windows Fax and Scan that I get every time I try to send a fax:
> The message could not be sent. The media is write protected.
>
> Could someone please help me out with this?
>
> Thanks in advance, Sander
 >> Stay informed about: ""Windows Mail could not be started"" and 

That's the wrong way to do it, plus they have changed the message store from
that in earlier versions, so the previous build won't work in RC1.

The proper means to move the message store is to go to Tools | Options |
Advanced | Maintenance and then set the Store Folder to a new location.
Then close WinMail and it will copy all the messages and database to that
new location. Then when you start WinMail, it will then use that new
location. Unfortunately there is a bug in RC1 and the new location is
written corruptly to the registry, so the move currently doesn't work
(workaround is to manually change the value in the registry).

So what you did was to change the location and point to an existing store
and WinMail then overwrote the existing store with its current one.

If the message stores between builds were the same format (and they aren't),
then you could conceivably just change the store root value in the registry
to the new path and WinMail would pick that up (although importing the
registry settings would be more complete).

Anyway, now that its all screwed up, you can probably fix it by going to
this registry key:

HKEY_CURRENT_USER\Software\Microsoft\Windows Mail

Then set the value of the Store Root to a blank string (ie -- nothing).
Then when WinMail opens, it will be unable to find the path and it will then
set it to the default path and it should start again.

steve


"ehendley" wrote in message

> Windows Mail message store ...The application was unable to open the My
> case
> is slightly different ...
>
> I am getting ready to install RC1 so I copied my Windows Mail Directory to
> another drive and then using options advanced pointed to the new
> directory.
>
> Now when i start Microsoft mail I get "... could not be started ..."
> folowed
> by another dialog essentially stating the same followed by a 3rd one
> stating
> "... could not be started because MSOE.DLL could not be initialized ..."
>
> I thought the setting pointed to the Windows Mail FOLDER ... does it need
> a
> different explicait reference?
>
> I can't seem to get into Mail to change the reference back else I would
> try
> that.
>
> Any ideas?
>
> r/
> ed
>
> "Sander" wrote:
>
>> Hello,
>>
>> When attempting to open Windows Mail, two error message appear:
>> 1. Windows mail could not be started. The application was unable to open
>> the
>> Windows Mail message store. Your Windows Mail mailbox data is currently
>> used
>> by another program, such as a virus scanner. Close the program or wait
>> for it
>> to complete its operation, then open Windows Mail again.
>> 2. Windows mail could not be started because MSOE.DLL could not be
>> initialized. Windows Mail may not be installed correctly.
>>
>> Shutting down PC-cillin Internet Security and removing the edbtmp file do
>> not solve this issue. I assume these issues have a relation with an error
>> message in Windows Fax and Scan that I get every time I try to send a
>> fax:
>> The message could not be sent. The media is write protected.
>>
>> Could someone please help me out with this?
>>
>> Thanks in advance, Sander
 >> Stay informed about: ""Windows Mail could not be started"" and 

Someone reported this bug to microsoft? It's still happening in the last RC2
release.

"Steve Cochran" wrote:

> That's the wrong way to do it, plus they have changed the message store from
> that in earlier versions, so the previous build won't work in RC1.
>
> The proper means to move the message store is to go to Tools | Options |
> Advanced | Maintenance and then set the Store Folder to a new location.
> Then close WinMail and it will copy all the messages and database to that
> new location. Then when you start WinMail, it will then use that new
> location. Unfortunately there is a bug in RC1 and the new location is
> written corruptly to the registry, so the move currently doesn't work
> (workaround is to manually change the value in the registry).
>
> So what you did was to change the location and point to an existing store
> and WinMail then overwrote the existing store with its current one.
>
> If the message stores between builds were the same format (and they aren't),
> then you could conceivably just change the store root value in the registry
> to the new path and WinMail would pick that up (although importing the
> registry settings would be more complete).
>
> Anyway, now that its all screwed up, you can probably fix it by going to
> this registry key:
>
> HKEY_CURRENT_USER\Software\Microsoft\Windows Mail
>
> Then set the value of the Store Root to a blank string (ie -- nothing).
> Then when WinMail opens, it will be unable to find the path and it will then
> set it to the default path and it should start again.
>
> steve
>
>
> "ehendley" wrote in message
>
> > Windows Mail message store ...The application was unable to open the My
> > case
> > is slightly different ...
> >
> > I am getting ready to install RC1 so I copied my Windows Mail Directory to
> > another drive and then using options advanced pointed to the new
> > directory.
> >
> > Now when i start Microsoft mail I get "... could not be started ..."
> > folowed
> > by another dialog essentially stating the same followed by a 3rd one
> > stating
> > "... could not be started because MSOE.DLL could not be initialized ..."
> >
> > I thought the setting pointed to the Windows Mail FOLDER ... does it need
> > a
> > different explicait reference?
> >
> > I can't seem to get into Mail to change the reference back else I would
> > try
> > that.
> >
> > Any ideas?
> >
> > r/
> > ed
> >
> > "Sander" wrote:
> >
> >> Hello,
> >>
> >> When attempting to open Windows Mail, two error message appear:
> >> 1. Windows mail could not be started. The application was unable to open
> >> the
> >> Windows Mail message store. Your Windows Mail mailbox data is currently
> >> used
> >> by another program, such as a virus scanner. Close the program or wait
> >> for it
> >> to complete its operation, then open Windows Mail again.
> >> 2. Windows mail could not be started because MSOE.DLL could not be
> >> initialized. Windows Mail may not be installed correctly.
> >>
> >> Shutting down PC-cillin Internet Security and removing the edbtmp file do
> >> not solve this issue. I assume these issues have a relation with an error
> >> message in Windows Fax and Scan that I get every time I try to send a
> >> fax:
> >> The message could not be sent. The media is write protected.
> >>
> >> Could someone please help me out with this?
> >>
> >> Thanks in advance, Sander
>
 >> Stay informed about: ""Windows Mail could not be started"" and 

What bug? The original poster used the wrong method for moving the message
store.

steve

"Paulo Souza" wrote in message

> Someone reported this bug to microsoft? It's still happening in the last
> RC2
> release.
>
> "Steve Cochran" wrote:
>
>> That's the wrong way to do it, plus they have changed the message store
>> from
>> that in earlier versions, so the previous build won't work in RC1.
>>
>> The proper means to move the message store is to go to Tools | Options |
>> Advanced | Maintenance and then set the Store Folder to a new location.
>> Then close WinMail and it will copy all the messages and database to that
>> new location. Then when you start WinMail, it will then use that new
>> location. Unfortunately there is a bug in RC1 and the new location is
>> written corruptly to the registry, so the move currently doesn't work
>> (workaround is to manually change the value in the registry).
>>
>> So what you did was to change the location and point to an existing store
>> and WinMail then overwrote the existing store with its current one.
>>
>> If the message stores between builds were the same format (and they
>> aren't),
>> then you could conceivably just change the store root value in the
>> registry
>> to the new path and WinMail would pick that up (although importing the
>> registry settings would be more complete).
>>
>> Anyway, now that its all screwed up, you can probably fix it by going to
>> this registry key:
>>
>> HKEY_CURRENT_USER\Software\Microsoft\Windows Mail
>>
>> Then set the value of the Store Root to a blank string (ie -- nothing).
>> Then when WinMail opens, it will be unable to find the path and it will
>> then
>> set it to the default path and it should start again.
>>
>> steve
>>
>>
>> "ehendley" wrote in message
>>
>> > Windows Mail message store ...The application was unable to open the My
>> > case
>> > is slightly different ...
>> >
>> > I am getting ready to install RC1 so I copied my Windows Mail Directory
>> > to
>> > another drive and then using options advanced pointed to the new
>> > directory.
>> >
>> > Now when i start Microsoft mail I get "... could not be started ..."
>> > folowed
>> > by another dialog essentially stating the same followed by a 3rd one
>> > stating
>> > "... could not be started because MSOE.DLL could not be initialized
>> > ..."
>> >
>> > I thought the setting pointed to the Windows Mail FOLDER ... does it
>> > need
>> > a
>> > different explicait reference?
>> >
>> > I can't seem to get into Mail to change the reference back else I would
>> > try
>> > that.
>> >
>> > Any ideas?
>> >
>> > r/
>> > ed
>> >
>> > "Sander" wrote:
>> >
>> >> Hello,
>> >>
>> >> When attempting to open Windows Mail, two error message appear:
>> >> 1. Windows mail could not be started. The application was unable to
>> >> open
>> >> the
>> >> Windows Mail message store. Your Windows Mail mailbox data is
>> >> currently
>> >> used
>> >> by another program, such as a virus scanner. Close the program or wait
>> >> for it
>> >> to complete its operation, then open Windows Mail again.
>> >> 2. Windows mail could not be started because MSOE.DLL could not be
>> >> initialized. Windows Mail may not be installed correctly.
>> >>
>> >> Shutting down PC-cillin Internet Security and removing the edbtmp file
>> >> do
>> >> not solve this issue. I assume these issues have a relation with an
>> >> error
>> >> message in Windows Fax and Scan that I get every time I try to send a
>> >> fax:
>> >> The message could not be sent. The media is write protected.
>> >>
>> >> Could someone please help me out with this?
>> >>
>> >> Thanks in advance, Sander
>>
 >> Stay informed about: ""Windows Mail could not be started"" and 

"Unfortunately there is a bug in RC1 and the new location is written
corruptly to the registry, so the move currently doesn't work".

"Steve Cochran" wrote:

> What bug? The original poster used the wrong method for moving the message
> store.
>
> steve
>
> "Paulo Souza" wrote in message
>
> > Someone reported this bug to microsoft? It's still happening in the last
> > RC2
> > release.
> >
> > "Steve Cochran" wrote:
> >
> >> That's the wrong way to do it, plus they have changed the message store
> >> from
> >> that in earlier versions, so the previous build won't work in RC1.
> >>
> >> The proper means to move the message store is to go to Tools | Options |
> >> Advanced | Maintenance and then set the Store Folder to a new location.
> >> Then close WinMail and it will copy all the messages and database to that
> >> new location. Then when you start WinMail, it will then use that new
> >> location. Unfortunately there is a bug in RC1 and the new location is
> >> written corruptly to the registry, so the move currently doesn't work
> >> (workaround is to manually change the value in the registry).
> >>
> >> So what you did was to change the location and point to an existing store
> >> and WinMail then overwrote the existing store with its current one.
> >>
> >> If the message stores between builds were the same format (and they
> >> aren't),
> >> then you could conceivably just change the store root value in the
> >> registry
> >> to the new path and WinMail would pick that up (although importing the
> >> registry settings would be more complete).
> >>
> >> Anyway, now that its all screwed up, you can probably fix it by going to
> >> this registry key:
> >>
> >> HKEY_CURRENT_USER\Software\Microsoft\Windows Mail
> >>
> >> Then set the value of the Store Root to a blank string (ie -- nothing).
> >> Then when WinMail opens, it will be unable to find the path and it will
> >> then
> >> set it to the default path and it should start again.
> >>
> >> steve
> >>
> >>
> >> "ehendley" wrote in message
> >>
> >> > Windows Mail message store ...The application was unable to open the My
> >> > case
> >> > is slightly different ...
> >> >
> >> > I am getting ready to install RC1 so I copied my Windows Mail Directory
> >> > to
> >> > another drive and then using options advanced pointed to the new
> >> > directory.
> >> >
> >> > Now when i start Microsoft mail I get "... could not be started ..."
> >> > folowed
> >> > by another dialog essentially stating the same followed by a 3rd one
> >> > stating
> >> > "... could not be started because MSOE.DLL could not be initialized
> >> > ..."
> >> >
> >> > I thought the setting pointed to the Windows Mail FOLDER ... does it
> >> > need
> >> > a
> >> > different explicait reference?
> >> >
> >> > I can't seem to get into Mail to change the reference back else I would
> >> > try
> >> > that.
> >> >
> >> > Any ideas?
> >> >
> >> > r/
> >> > ed
> >> >
> >> > "Sander" wrote:
> >> >
> >> >> Hello,
> >> >>
> >> >> When attempting to open Windows Mail, two error message appear:
> >> >> 1. Windows mail could not be started. The application was unable to
> >> >> open
> >> >> the
> >> >> Windows Mail message store. Your Windows Mail mailbox data is
> >> >> currently
> >> >> used
> >> >> by another program, such as a virus scanner. Close the program or wait
> >> >> for it
> >> >> to complete its operation, then open Windows Mail again.
> >> >> 2. Windows mail could not be started because MSOE.DLL could not be
> >> >> initialized. Windows Mail may not be installed correctly.
> >> >>
> >> >> Shutting down PC-cillin Internet Security and removing the edbtmp file
> >> >> do
> >> >> not solve this issue. I assume these issues have a relation with an
> >> >> error
> >> >> message in Windows Fax and Scan that I get every time I try to send a
> >> >> fax:
> >> >> The message could not be sent. The media is write protected.
> >> >>
> >> >> Could someone please help me out with this?
> >> >>
> >> >> Thanks in advance, Sander
> >>
>
 >> Stay informed about: ""Windows Mail could not be started"" and 

Supposedly its fixed. I haven't checked in RC2 yet.

steve

"Paulo Souza" wrote in message

> "Unfortunately there is a bug in RC1 and the new location is written
> corruptly to the registry, so the move currently doesn't work".
>
> "Steve Cochran" wrote:
>
>> What bug? The original poster used the wrong method for moving the
>> message
>> store.
>>
>> steve
>>
>> "Paulo Souza" wrote in message
>>
>> > Someone reported this bug to microsoft? It's still happening in the
>> > last
>> > RC2
>> > release.
>> >
>> > "Steve Cochran" wrote:
>> >
>> >> That's the wrong way to do it, plus they have changed the message
>> >> store
>> >> from
>> >> that in earlier versions, so the previous build won't work in RC1.
>> >>
>> >> The proper means to move the message store is to go to Tools | Options
>> >> |
>> >> Advanced | Maintenance and then set the Store Folder to a new
>> >> location.
>> >> Then close WinMail and it will copy all the messages and database to
>> >> that
>> >> new location. Then when you start WinMail, it will then use that new
>> >> location. Unfortunately there is a bug in RC1 and the new location is
>> >> written corruptly to the registry, so the move currently doesn't work
>> >> (workaround is to manually change the value in the registry).
>> >>
>> >> So what you did was to change the location and point to an existing
>> >> store
>> >> and WinMail then overwrote the existing store with its current one.
>> >>
>> >> If the message stores between builds were the same format (and they
>> >> aren't),
>> >> then you could conceivably just change the store root value in the
>> >> registry
>> >> to the new path and WinMail would pick that up (although importing the
>> >> registry settings would be more complete).
>> >>
>> >> Anyway, now that its all screwed up, you can probably fix it by going
>> >> to
>> >> this registry key:
>> >>
>> >> HKEY_CURRENT_USER\Software\Microsoft\Windows Mail
>> >>
>> >> Then set the value of the Store Root to a blank string (ie --
>> >> nothing).
>> >> Then when WinMail opens, it will be unable to find the path and it
>> >> will
>> >> then
>> >> set it to the default path and it should start again.
>> >>
>> >> steve
>> >>
>> >>
>> >> "ehendley" wrote in message
>> >>
>> >> > Windows Mail message store ...The application was unable to open the
>> >> > My
>> >> > case
>> >> > is slightly different ...
>> >> >
>> >> > I am getting ready to install RC1 so I copied my Windows Mail
>> >> > Directory
>> >> > to
>> >> > another drive and then using options advanced pointed to the new
>> >> > directory.
>> >> >
>> >> > Now when i start Microsoft mail I get "... could not be started ..."
>> >> > folowed
>> >> > by another dialog essentially stating the same followed by a 3rd one
>> >> > stating
>> >> > "... could not be started because MSOE.DLL could not be initialized
>> >> > ..."
>> >> >
>> >> > I thought the setting pointed to the Windows Mail FOLDER ... does it
>> >> > need
>> >> > a
>> >> > different explicait reference?
>> >> >
>> >> > I can't seem to get into Mail to change the reference back else I
>> >> > would
>> >> > try
>> >> > that.
>> >> >
>> >> > Any ideas?
>> >> >
>> >> > r/
>> >> > ed
>> >> >
>> >> > "Sander" wrote:
>> >> >
>> >> >> Hello,
>> >> >>
>> >> >> When attempting to open Windows Mail, two error message appear:
>> >> >> 1. Windows mail could not be started. The application was unable to
>> >> >> open
>> >> >> the
>> >> >> Windows Mail message store. Your Windows Mail mailbox data is
>> >> >> currently
>> >> >> used
>> >> >> by another program, such as a virus scanner. Close the program or
>> >> >> wait
>> >> >> for it
>> >> >> to complete its operation, then open Windows Mail again.
>> >> >> 2. Windows mail could not be started because MSOE.DLL could not be
>> >> >> initialized. Windows Mail may not be installed correctly.
>> >> >>
>> >> >> Shutting down PC-cillin Internet Security and removing the edbtmp
>> >> >> file
>> >> >> do
>> >> >> not solve this issue. I assume these issues have a relation with an
>> >> >> error
>> >> >> message in Windows Fax and Scan that I get every time I try to send
>> >> >> a
>> >> >> fax:
>> >> >> The message could not be sent. The media is write protected.
>> >> >>
>> >> >> Could someone please help me out with this?
>> >> >>
>> >> >> Thanks in advance, Sander
>> >>
>>
 >> Stay informed about: ""Windows Mail could not be started"" and 

"Steve Cochran" wrote:

> Supposedly its fixed. I haven't checked in RC2 yet.
>

In my experience the problem was caused by a space in the path, I fixed it
by editing the registry and enclosing the path in "quotes".
 >> Stay informed about: ""Windows Mail could not be started"" and