Philips DVD8801

My DVD drive , a Philips DVD8801 suddenly stopped working last night. I had
just installed Vista and later Office2007. All was well then I accepted some
updates from Microsoft, two failed, out of 8, but thereafter my DVD does not
show and attempts to load or update the driver get an error39 code.

Also my USB 2.0 is now USB 1.0. All items plugged in have the message "this
device would rune beter if a USB 2.0 drive was used". When I check further I
am advised to load USB 2.0 drivers.? WHY when I had usb 2.0 when Irunning the
same computer under XP.? ( I have listed this problem seperately)

Anyone help.

For DVD/CD drive not showing in Vista it is a reg edit issue. However to
date microsoft have not released instruction on this. I contact my vendor and
they were able to talk me through the process, it is complicated by the fact
Microsoft will not answer questions on OEM copies of Vista and that each
manufacturer can and does modify their own OEM software.

I would advise
1. Contact your vendor if your Vista serial number has OEM in it
or
2. Contact Microsoft phone service if you are within your 90 day free
helpline use.
or
3. Wait until someone more competent than me posts the regedit to delete the
upper and lower values for the drive affected.

re USB2.0 I am told this is a software issue and I have to pay £1.50 an
minute ($3.00 a minute) to resolve it. I will wait for a free fix to
appear.!!!