Error when open attachment of .doc, .xls, .ppt in WM message

I installed Norton AntiVirus and now I can open Attachments in Windows Vista
Mail. Previously, I had to email messages to Yahoo and open attachments that
way as a work around. When I bought Vista Upgrade it came with Norton
AntiVirus but I did not install it because I was trying to solve the Windows
Mail problem first before adding another software. Then I installed it
recently. Why doesn't Microfat come out and inform everyone that this
co-partnership with Norton AntiVirus provides the best solution. They
advertised that Vista was like a replacement to other Virus software and we
might save money not having to buy additional virus protection software.


"Gary K" wrote:

> Hi,
>
> I have searched and read through the "cannot open attachment" issues already
> here (to date), and not found a solution. I would like to give this issue a
> "new try".
>
> I have a brand new HP Pavillion DV9225 laptop with Windows Vista Ultimate,
> preinstalled.
>
> My issue is, with Windows Mail, in a e-mail message, an attachment that is a
> Word doc (.doc), a Excel spreadsheet (.xls), or a Powerpoint file (.ppt)
> cannot be successfully opened by its associated Office task.
>
> I open up the e-mail message, double click the attachment (let's say
> "fubar.xls") to open, the appropriate/correct Office task is executed to open
> the file, but I get this error panel:
>
> "Windows cannot find
> 'C:\Users\myuserid\AppData\Local\Microsoft\Windows\Temporary Internet
> Files\Content.IE5\UYSODHL1\fubar.xls'. Make sure you typed the name
> correctly, and then try again."
>
> Observations:
> 1) Norton Internet Security suite pre-installed and activated.
> De-activated virus scanning for incoming e-mail. No change, still have issue.
>
> 2) I can successfully save the attachment to a specified folder, and
> view/open it. But this is only a workaraound, I still am interested in the
> solution.
>
> 3) If I right-click on C:\Program Files\Windows Mail\WinMail.exe, and
> select "Run As Administrator", then Windows Mail task runs *and then I CAN
> (!!!) open attachments that are .doc, .xls, or .ppt !!! This is also a
> workaround, but I'd like a permanent solution.
>
> It appears to me that Windows Mail by default does not have "enough"
> permission to save the attachment file to a temporary file in the path listed
> in the error message above. Therefore, the Office task cannot find it when
> it attempts to open it.
>
> 4) If I right-click on C:\Program Files\Windows Mail\WinMail.exe, select
> "Properties", "Compatibility", I cannot permantly set the task to "Run As
> Administrator", which might have been a fix, as this option is "dimmed".
>
> So given all this info, might there be a solution to this issue? Any and
> all help appreciated!
>
> Thanks,
> -Gary K
>
>

Most people find Norton to be a disasyer with Vista and expecially with
Windows Mail.

"joe" <joe DeleteThis @discussions.microsoft.com> wrote in message
news:041E5B1F-68DE-4BD3-877E-D914A8E6B388@microsoft.com...
>I installed Norton AntiVirus and now I can open Attachments in Windows
>Vista
> Mail. Previously, I had to email messages to Yahoo and open attachments
> that
> way as a work around. When I bought Vista Upgrade it came with Norton
> AntiVirus but I did not install it because I was trying to solve the
> Windows
> Mail problem first before adding another software. Then I installed it
> recently.